Job summary
The Group Director of Performance and Information is responsible for leading the development of a performance culture including a robust performance framework which co-ordinates activities and monitors performance across the Trust.
The post holder will lead on the performance management and business intelligence arrangements within the Trust, providing the management and development of internal and external performance reporting mechanisms and clear analysis to help drive improvements in care. They will ensure that all standards, and support the wider executive and organisation with the delivery and assurance of all integrated targets across quality, workforce, operations and finance. Essential to the delivery of this agenda is accurate, consistent and timely data, performance oversight and standard processes, and reporting both internally and to external organisations.
Main duties of the job
Working closely alongside both corporate group and health unit colleagues, the post-holder will perform a bridging role between operations, quality, performance, finance, and informatics to ensure strategic change programmes and performance improvement plans reflect best practice both in the desired outcomes and the way in which plans are delivered.
The postholder will also be responsible for the strategic leadership of the business intelligence agenda across the Group, ensuring that information, analysis and intelligence are available to allow the Trust to effectively manage its performance and make evidence-based decisions. They will work to support Board members, corporate leads and Health Units with informed decision-making, identify performance monitoring and reporting gaps, and provide joint-leadership on the development of recovery and improvement plans. The post holder will support with the provision of robust data and information to deliver complex analysis, scenario modelling, prediction of trends, and performance improvement, whilst delivering against an agreed budget.
The post holder will be required to work across organisational boundaries to ensure that planning objectives within the Trust are compatible with local plans, system plans, and broader ICB service and financial objectives.
About us
The Royal Free London is a special organisation with an incredible history. Founded nearly 200 years ago as the Royal Free Hospital, it broke new ground and uniquely provided healthcare for anyone who needed it more than a century before the NHS was created. That pioneering purpose and ground breaking innovation has always been at the heart of the organisation; training the first ever female medical students in the UK, leading the research and then development of treatments for HIV/AIDs, and more recently leading the development and clinical trials of the vaccines for COVID-19. We are a major teaching and research centre and one of the major partners of UCL university, and we deliver nationally and internationally renowned specialist clinical services alongside a wide range of local core services.
The Trust provides services from five main hospital sites across North London - the Royal Free Hospital, Barnet Hospital, Chase Farm Hospital, Finchley Memorial Hospital, and Edgware Hospital, as well as delivering care across 70 other sites. We have developed expertise in infectious diseases, organ transplantation, cancer care, and clinical innovation. One of the largest trusts in the UK, we are proud to have some of the best clinical outcomes in the country, serving much of London's diverse population, and beyond.
Job description
Job responsibilities
The main duties and responsibilities are outlined in the attached job description and person specification.
They will be part of the senior leadership cadre for Royal Free London and accountable in this way for developing a capable, engaged, inclusive, non-discriminatory and high performing organisation that nurtures colleague wellbeing and enables all to bring and be their best.
Job description
Job responsibilities
The main duties and responsibilities are outlined in the attached job description and person specification.
They will be part of the senior leadership cadre for Royal Free London and accountable in this way for developing a capable, engaged, inclusive, non-discriminatory and high performing organisation that nurtures colleague wellbeing and enables all to bring and be their best.
Person Specification
Royal Free World Class Values
Essential
- Demonstrable ability to meet the Trust Values
Qualifications
Essential
- Masters Degree qualified or equivalent with evidence of further formal study at master's level in organisational development or related change area
- oEvidence of CPD
Experience
Essential
- oDemonstrable experience of working in a Performance function operating at a senior level and experience of working with a Board, in an acute NHS setting.
- oExceptional leadership and communication skills with experience of dealing with a wide range of internal and external stakeholders
- oExperience of comprehensive business planning and translating organisation strategy and vision into operational objectives.
- oExperience of improving staff experience.
- oEvidence of successfully leading, influencing and motivating teams with differing levels of seniority, grade, professional group and experience.
- oExperience of leading a culture of continuous improvement, that harnesses quality improvement with value for money and efficiency through service delivery development
- oExperience of capacity planning and translating organisational strategy into operational objectives
- oExperience of working with an organisation going through large scale changes, e.g. following a merger
Skills and knowledge
Essential
- oAbility to influence a wide range of internal and external stakeholders to bring about change and service improvements
- oIntellectual flexibility to make strategies and complex situations accessible to stakeholders
- oIntellectual flexibility to make strategies and complex situations accessible to stakeholders
- oAbility to balance the need to think strategically and manage and deliver operationally
- oThorough understanding of the financial requirements of an NHS organisation
- oInnovative style of management, motivating and setting direction whilst communicating vision and leading change through others
- oCollaborative working style with peers, sharing knowledge and understanding of current issues
Other requirements
Essential
- oAbility to plan strategically, tactically and creatively
- oAbility to take an innovative approach
- oProactive, versatile and problem solving approach
- oRobust and persistent in the pursuit of objectives whilst responding to short term challenges and priorities
- oAble to maintain personal credibility
- oCommitment to self-development
Person Specification
Royal Free World Class Values
Essential
- Demonstrable ability to meet the Trust Values
Qualifications
Essential
- Masters Degree qualified or equivalent with evidence of further formal study at master's level in organisational development or related change area
- oEvidence of CPD
Experience
Essential
- oDemonstrable experience of working in a Performance function operating at a senior level and experience of working with a Board, in an acute NHS setting.
- oExceptional leadership and communication skills with experience of dealing with a wide range of internal and external stakeholders
- oExperience of comprehensive business planning and translating organisation strategy and vision into operational objectives.
- oExperience of improving staff experience.
- oEvidence of successfully leading, influencing and motivating teams with differing levels of seniority, grade, professional group and experience.
- oExperience of leading a culture of continuous improvement, that harnesses quality improvement with value for money and efficiency through service delivery development
- oExperience of capacity planning and translating organisational strategy into operational objectives
- oExperience of working with an organisation going through large scale changes, e.g. following a merger
Skills and knowledge
Essential
- oAbility to influence a wide range of internal and external stakeholders to bring about change and service improvements
- oIntellectual flexibility to make strategies and complex situations accessible to stakeholders
- oIntellectual flexibility to make strategies and complex situations accessible to stakeholders
- oAbility to balance the need to think strategically and manage and deliver operationally
- oThorough understanding of the financial requirements of an NHS organisation
- oInnovative style of management, motivating and setting direction whilst communicating vision and leading change through others
- oCollaborative working style with peers, sharing knowledge and understanding of current issues
Other requirements
Essential
- oAbility to plan strategically, tactically and creatively
- oAbility to take an innovative approach
- oProactive, versatile and problem solving approach
- oRobust and persistent in the pursuit of objectives whilst responding to short term challenges and priorities
- oAble to maintain personal credibility
- oCommitment to self-development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
