Medical Receptionist/Administrator

Blackford House Medical Centre

Information:

This job is now closed

Job summary

We are a busy GP training practice looking to recruit a Medical Receptionist/Administrator to join our team. We are looking for applicants with excellent communication skills both face to face and over the telephone. Applicants who can communicate with people kindly and sensitively, as well as keep calm during a crisis and working in an efficient organised manner is essential.

Main duties of the job

The successful applicant will work at the practice as a Receptionist/Administrator and be part of a busy team providing crucial first line contact with patients and visitors. Excellent computer skills are essential. Your duties will include booking appointments, dealing with electronic mail and tasks, providing clerical support such as assisting with referrals as well as processing repeat prescriptions. Full training will be provided.

36 hours worked over 4.5 days, Monday to Friday. Examples of sessions: 7.45am - 4.45pm; 9.30am - 6.30pm; 8.30am - 12.30pm.

About us

Blackford House Medical Centre is a busy friendly GP training practice, working out of modern purpose built premises on the outskirts of Bury and only a minute away from the M66, Junction 3.

We have onsite free car parking.

We have a team of over 30 colleagues consisting of GP Partners, salaried GPs, GP Registrars, Practice Manager Partner, Assistant Practice Manager, Practice Pharmacist, Advance Nurse Practitioner, Practice Nurses, Physiotherapists, Counsellor and Mental Health Support Workers. Reception Admin and Secretarial Colleagues supported by Reception and Admin Team Leaders.

Date posted

01 April 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A4202-25-0001

Job locations

Blackford House Medical Centre

137 Croft Lane

Bury

Lancashire

BL9 8QA


Job description

Job responsibilities

Main Duties:-

Meeting and greeting patients and visitors in reception.

Answering main surgery telephone lines.

Dealing with calls efficiently and accurately, as well as supporting patients with their enquiries and needs.

Care Navigation and sign posting patients to appropriate agencies.

Document scanning.

Patient referral.

Working as a member of the repeat prescribing team.

Please note that we welcome candidates with a General Practice background and candidates with allied experienced, as full training will be given.

Job description

Job responsibilities

Main Duties:-

Meeting and greeting patients and visitors in reception.

Answering main surgery telephone lines.

Dealing with calls efficiently and accurately, as well as supporting patients with their enquiries and needs.

Care Navigation and sign posting patients to appropriate agencies.

Document scanning.

Patient referral.

Working as a member of the repeat prescribing team.

Please note that we welcome candidates with a General Practice background and candidates with allied experienced, as full training will be given.

Person Specification

Qualifications

Essential

  • Excellent computer skills are essential.
  • Microsoft word.
  • Excel.
  • Email.
  • Minimum standard of GCSE English or equivalent.
  • Being able to communicate effectively with patients and visitors. Being able to have patience and empathy at all times.

Experience

Essential

  • Not applicable.

Desirable

  • Not applicable.
Person Specification

Qualifications

Essential

  • Excellent computer skills are essential.
  • Microsoft word.
  • Excel.
  • Email.
  • Minimum standard of GCSE English or equivalent.
  • Being able to communicate effectively with patients and visitors. Being able to have patience and empathy at all times.

Experience

Essential

  • Not applicable.

Desirable

  • Not applicable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Blackford House Medical Centre

Address

Blackford House Medical Centre

137 Croft Lane

Bury

Lancashire

BL9 8QA


Employer's website

https://www.blackfordhousemedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Blackford House Medical Centre

Address

Blackford House Medical Centre

137 Croft Lane

Bury

Lancashire

BL9 8QA


Employer's website

https://www.blackfordhousemedicalcentre.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager Partner

Carol Armstrong

carol.armstrong2@nhs.net

01617666622

Date posted

01 April 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A4202-25-0001

Job locations

Blackford House Medical Centre

137 Croft Lane

Bury

Lancashire

BL9 8QA


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