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Oadby & Wigston PCN

PCN Saturday Receptionist

The closing date is 17 October 2025

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Job summary

The role is central to the smooth running of our Saturday clinics. You will be the first point of contact for patients attending appointments, managing their arrival on Systm1 and providing a helpful, reassuring service. At the end of the shift, you will also be responsible for coordinating the blood samples collection, ready for the UHL courier to collect.

Main duties of the job

You will be the one main point of contact on reception, arriving patients on the system, managing the reception desk, and responding to any queries patients may have. If there is any sickness you will need to be confident to cancel the clinics on the morning. Once the clinic is complete, you will ensure safe handover of blood samples to the blood collection driver. you will work alongside a small team of HCAs and Nurse.

About us

The Oadby & Wigston Primary Care Network is a network of six GP practices working together to improve healthcare for our community. We are seeking a reliable and professional receptionist to join our Saturday team, ensuring patients are welcomed, booked in and supported throughout their visit.

Details

Date posted

09 October 2025

Pay scheme

Other

Salary

£12.21 an hour National Min wage according to age

Contract

Permanent

Working pattern

Part-time

Reference number

W0053-25-0001

Job locations

Two Steeples Medical Centre

10 Abington Close

Wigston

Leicestershire

LE18 2EW


Job description

Job responsibilities

Welcoming and arriving patients onto Systm1.

Managing the reception desk and responding to patient queries in person.

Supporting clinicians by keeping patient flow running smoothly.

In the unlikely event of clinician sickness or other reason, cancelling clinics on the morning.

Preparing and ensuring safe handover of blood samples for collection at the end of the clinic.

Maintaining patient confidentiality and adhering to data protection policies.

Assisting with other administrative and reception duties such as re-booking patients if necessary or signposting any walk in patients to other services.

Job description

Job responsibilities

Welcoming and arriving patients onto Systm1.

Managing the reception desk and responding to patient queries in person.

Supporting clinicians by keeping patient flow running smoothly.

In the unlikely event of clinician sickness or other reason, cancelling clinics on the morning.

Preparing and ensuring safe handover of blood samples for collection at the end of the clinic.

Maintaining patient confidentiality and adhering to data protection policies.

Assisting with other administrative and reception duties such as re-booking patients if necessary or signposting any walk in patients to other services.

Person Specification

Experience

Essential

  • - Previous reception experience within healthcare or a GP practice is preferred.
  • - Confident using IT systems knowledge of Systm1 is highly advantageous
  • - Excellent communication skills and a patient-centred approach.
  • - Ability to work independently, manage time effectively and remain calm under pressure.
  • - Highly reliable, professional and able to work well as part of a small Saturday team

Qualifications

Essential

  • GCSE's Grade A*-C
Person Specification

Experience

Essential

  • - Previous reception experience within healthcare or a GP practice is preferred.
  • - Confident using IT systems knowledge of Systm1 is highly advantageous
  • - Excellent communication skills and a patient-centred approach.
  • - Ability to work independently, manage time effectively and remain calm under pressure.
  • - Highly reliable, professional and able to work well as part of a small Saturday team

Qualifications

Essential

  • GCSE's Grade A*-C

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oadby & Wigston PCN

Address

Two Steeples Medical Centre

10 Abington Close

Wigston

Leicestershire

LE18 2EW


Employer's website

https://www.oadbyandwigstonpcn.co.uk/ (Opens in a new tab)

Employer details

Employer name

Oadby & Wigston PCN

Address

Two Steeples Medical Centre

10 Abington Close

Wigston

Leicestershire

LE18 2EW


Employer's website

https://www.oadbyandwigstonpcn.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Simron Gill

simron.gill2@nhs.net

Details

Date posted

09 October 2025

Pay scheme

Other

Salary

£12.21 an hour National Min wage according to age

Contract

Permanent

Working pattern

Part-time

Reference number

W0053-25-0001

Job locations

Two Steeples Medical Centre

10 Abington Close

Wigston

Leicestershire

LE18 2EW


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