Shore Medical PCN

GP Assistant

The closing date is 29 September 2025

Job summary

The GP Assistant will work closely with the rota team to support the effective organisation and management of clinical workload across Shore Medical. This role will provide essential administrative and operational support in managing clinical ledgers, coordinating GP leave, and ensuring the smooth reallocation of clinical work, enabling GPs to focus on patient care.

Job Type: Permanent Part-time

Hours: 25 hours per week across Monday to Thursday

Main duties of the job

Rota and Workload Support

  • Support the rota team in day-to-day management of GP schedules.
  • Assist with maintaining accurate clinical ledgers and records.
  • Support managing GP leave requests, ensuring appropriate cover is arranged.
  • Support the reallocation of clinical work during periods of absence or high demand.
  • Help to ensure rotas are updated in a timely and accurate manner.

Administrative Duties

  • Maintain clear records of annual leave, study leave, and other absences.
  • Ensure communication of rota changes to relevant staff.
  • Liaise with GPs and the rota team to resolve scheduling queries.
  • Provide general administrative support to the rota team as required.

About us

Shore Medical is a GP Super Partnership with 6 practices across Poole and Bournemouth. We aspire to offer exceptional care to our 58,000 patients and are innovative in our approach to developing new teams and pathways to ever improve how general practice is delivered.

We have a friendly and supportive team of more than 200 staff, with over 40 GPs, Pharmacists, Paramedics, Nurses, Mental Health specialists and our range of administrative staff. We have a great social side to our team with Summer and Christmas parties, running and paddle boarding groups as well as many other events throughout the year.

The Practices in the Partnership

  • Lilliput Surgery
  • Poole Road Medical Centre
  • Wessex Road Surgery
  • Heatherview Medical Centre
  • Fernside Surgery
  • Parkstone Tower Practice

Situated in beautiful Dorset with the prestigious Blue Flag beaches of Bournemouth and Sandbanks, the Jurassic coastline and a wealth of attractions and countryside to visit we are lucky to be in such a fantastic area.

We offer

  • Competitive salary
  • Friendly and supportive working environment
  • Continuous CPD
  • NHS Pension Scheme with Life Insurance
  • Free parking at most of the sites
  • Cycle to work scheme
  • Refer a Friend scheme
  • Summer & Christmas parties

Details

Date posted

08 September 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

W0037-25-0005

Job locations

Lilliput Surgery

Elms Avenue

Poole

Dorset

BH14 8EE


Job description

Job responsibilities

Key Responsibilities

Rota and Workload Support

  • Support the rota team in day-to-day management of GP schedules
  • Assist with maintaining accurate clinical ledgers and records
  • Support managing GP leave requests, ensuring appropriate cover is arranged
  • Support the reallocation of clinical work during periods of absence or high demand
  • Help to ensure rotas are updated in a timely and accurate manner

Administrative Duties

  • Maintain clear records of annual leave, study leave, and other absences.
  • Ensure communication of rota changes to relevant staff.
  • Liaise with GPs and the rota team to resolve scheduling queries.
  • Provide general administrative support to the rota team as required

This list is not exhaustive

Job description

Job responsibilities

Key Responsibilities

Rota and Workload Support

  • Support the rota team in day-to-day management of GP schedules
  • Assist with maintaining accurate clinical ledgers and records
  • Support managing GP leave requests, ensuring appropriate cover is arranged
  • Support the reallocation of clinical work during periods of absence or high demand
  • Help to ensure rotas are updated in a timely and accurate manner

Administrative Duties

  • Maintain clear records of annual leave, study leave, and other absences.
  • Ensure communication of rota changes to relevant staff.
  • Liaise with GPs and the rota team to resolve scheduling queries.
  • Provide general administrative support to the rota team as required

This list is not exhaustive

Person Specification

Experience

Essential

  • Good IT level and keyboard skills
  • Working Knowledge of Microsoft Office i.e Outlook, Excel and Word
  • Working in a busy office environment
  • Evidenced office administration experience

Desirable

  • Previous NHS experience
  • An understanding of General Practice and how the NHS operates and experience of Systmone
  • Knowledge of the Data Protection Act and Confidentiality
  • Medical Terminology and codes

Qualifications

Essential

  • Educated to high standard of GCSE in Maths, English language and have excellent communication skills, spoken and written.

Desirable

  • NVQ Level 2 in Business Administration or equivalent
Person Specification

Experience

Essential

  • Good IT level and keyboard skills
  • Working Knowledge of Microsoft Office i.e Outlook, Excel and Word
  • Working in a busy office environment
  • Evidenced office administration experience

Desirable

  • Previous NHS experience
  • An understanding of General Practice and how the NHS operates and experience of Systmone
  • Knowledge of the Data Protection Act and Confidentiality
  • Medical Terminology and codes

Qualifications

Essential

  • Educated to high standard of GCSE in Maths, English language and have excellent communication skills, spoken and written.

Desirable

  • NVQ Level 2 in Business Administration or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Shore Medical PCN

Address

Lilliput Surgery

Elms Avenue

Poole

Dorset

BH14 8EE


Employer's website

https://shoremedical.co.uk/ (Opens in a new tab)

Employer details

Employer name

Shore Medical PCN

Address

Lilliput Surgery

Elms Avenue

Poole

Dorset

BH14 8EE


Employer's website

https://shoremedical.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Clinical Services Manager

Sophia Digiorgio

sophia.digiorgio@dorsetgp.nhs.uk

Details

Date posted

08 September 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

W0037-25-0005

Job locations

Lilliput Surgery

Elms Avenue

Poole

Dorset

BH14 8EE


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