Job summary
Support groups of practices to work together as a
Primary Care Network (PCN) to build general practice resilience and sustainability,
support the co-ordination of PCN from inception, to resilient net worked care
system. To achieve this objective we need individuals who can organise,
co-ordinate and provide project management support to facilitate clinical
leaders, and other practice staff to work together on shared objectives, to
deliver agreed cluster plans. This role will require the individual to
undertake all administrative and co-ordination requirements related to the
development and functioning of the PCN. The individual will need to be credible
with GPs and other practice staff and partners, have strong organisational
skills, as well as a good understanding of primary care business processes. The
individual will be able to build strong local networks and effective working
relationships with local practices and wider health, social care and third
sector partners on behalf of the PCN, to meet patient needs.
Main duties of the job
Work with practices in the PCN to meet the PCN Plan
Assist in the PCN meetings
Demonstrate effective networking across all members
of the PCN and partners working within the PCN.
Ensure PCN actions plans and PCN DES are delivered.
Meet with PCN Clinical Lead and coordinator
regularly to discuss progress against PCN Plan/DES
About us
We are a Primary Care Network (PCN) of six practices working together with a range of local providers, including primary care, community services, social care, and the voluntary sector, to offer more personalized, coordinated health and social care to their local populations.
Our PCN comprises of 49,348 patients over the six practices
The aims of a networks are to:
Protect, improve, and extend local General Practice through greater organisational scale to provide convenient high quality, comprehensive and integrated services.
Enhance the skills and flexibility of the General Practice workforce to meet population and service needs with programmes of continuing professional development.
Work and collaborate with others to innovate in service provision, building on new technologies and recognising lifestyle choices of service users in the way in which they wish to access care.
Our PCN comprises of 49,348 patients over the six practices
Hazelwood Group Practice
27 Parkfield Road, Coleshill B46 3LD
Pear Tree Surgery
28 Meadow Close, Kingsbury, Tamworth B78 2NR
Dordon and Polesworth Group Practice
162 Long Street, Dordon, Tamworth B45 1QA
Satis House Medical Practice
10 Birmingham Road, Water Orton B46 1TH
Hartshill Health Centre
Sidhu's Close, Nuneaton, CV10 0GQ
Camp Hill Surgery
Ramsden Avenue, Nuneaton CV10 9EB
Job description
Job responsibilities
Generic requirements of the role/s :
This role requires the individual/s to work with
General Practitioners, Clinical Leads, ICB Management Teams, and a broad range
of other professional colleagues and organisations:
Work collaboratively at PCN level, with an
increasingly diverse group of professionals, public partners and third sector
organisations to develop an integrated and collaborative working environment
Demonstrate excellent organisational skills to
develop appropriate networks, interfaces and liaison with partner colleagues
including LMC and GP Alliance, as well as ICB staff to support the development
of PCN working
Demonstrate and exemplify positive behaviours and
attitudes which will support co-operative and partnership working
Respond proactively to emerging issues and risks
identified within the PCN, drawing on expertise of local practices, appropriate ICB support staff and partners to find local solutions where possible and
facilitate early intervention and mobilisation of support as required
Promote a culture of continuous quality improvement
and patient centred care, giving co-ordination support to the PCN to maintain
high professional standards.
Be aware of perceived or actual conflicts of
interest and take appropriate steps to minimise any unintended negative impact,
challenge or reputational damage which could arise.
Co-ordination and Project Management Requirements:
Work with the PCN Clinical Leads to establish the
PCN network across designated practices.
Provide project management and Organisational
skills to a designated PCN of general practices.
Support collaboration and engagement between the
PCN practices and future place based teams to develop effective care network
across the PCN.
Support the Clinical Leads to actively engage with
all practices within the PCN.
Set up communication channels to facilitate
collaboration and joint working, including coordinating PCN level meetings.
Co-ordinate the development and production of a
shared PCN action plans;
Undertake a range of project management actions to
ensure that agreed action plans are achieved within agreed time scales;
Provide timely reports and updates on PCN issues
and progress against the agreed PCN plan;
Work with practices within the PCN to identify
resilience, business continuity and business process improvements and implement
resilience plans across practices within the PCN and across PCNs;
Ensure excellent communication between all
practices and staff working within the PCN; and collaboration as appropriate
with other PCNs.
Work collaboratively with other partners and their
staff teams deployed to deliver services to the PCN;
Ensure appropriate relationships and connections
are developed and maintained;
Attend key meetings and provide full secretariat
support as required to discharge co-ordination function;
Provide PCN progress updates as requested by the
ICB
Professional Conduct and standards of behaviour:
Engage personal and professional expertise to work
collaboratively with the practices in their assigned PCN, forming close working
relationships with a range of internal and external professionals, exploring
opportunities for collaboration, resource sharing, shared service delivery and
the ongoing development of services.
Work closely with PCN clinical lead colleagues, the
Primary Care Development Team and broader Management Team, engaging on
operational and strategic matters ensuring practices within the PCN respond
coherently to existing and future demands.
A high degree of organisational ability and
awareness, coupled with strong engagement skills and the ability to influence
and mobilise colleagues to achieve agreed tasks and actions is expected.
Public and Community Involvement
Maintain the profile of the Public Involvement
agenda in all activities through the sharing of information & current best
practice guidance.
Working with the ICB engagement and localities team
engage with local community representatives and public groups regarding ongoing
redesign initiatives and service planning.
Ensure practices within the PCN maximise
utilisation of community assets and social prescribing through active sign
positing and care navigation.
Job description
Job responsibilities
Generic requirements of the role/s :
This role requires the individual/s to work with
General Practitioners, Clinical Leads, ICB Management Teams, and a broad range
of other professional colleagues and organisations:
Work collaboratively at PCN level, with an
increasingly diverse group of professionals, public partners and third sector
organisations to develop an integrated and collaborative working environment
Demonstrate excellent organisational skills to
develop appropriate networks, interfaces and liaison with partner colleagues
including LMC and GP Alliance, as well as ICB staff to support the development
of PCN working
Demonstrate and exemplify positive behaviours and
attitudes which will support co-operative and partnership working
Respond proactively to emerging issues and risks
identified within the PCN, drawing on expertise of local practices, appropriate ICB support staff and partners to find local solutions where possible and
facilitate early intervention and mobilisation of support as required
Promote a culture of continuous quality improvement
and patient centred care, giving co-ordination support to the PCN to maintain
high professional standards.
Be aware of perceived or actual conflicts of
interest and take appropriate steps to minimise any unintended negative impact,
challenge or reputational damage which could arise.
Co-ordination and Project Management Requirements:
Work with the PCN Clinical Leads to establish the
PCN network across designated practices.
Provide project management and Organisational
skills to a designated PCN of general practices.
Support collaboration and engagement between the
PCN practices and future place based teams to develop effective care network
across the PCN.
Support the Clinical Leads to actively engage with
all practices within the PCN.
Set up communication channels to facilitate
collaboration and joint working, including coordinating PCN level meetings.
Co-ordinate the development and production of a
shared PCN action plans;
Undertake a range of project management actions to
ensure that agreed action plans are achieved within agreed time scales;
Provide timely reports and updates on PCN issues
and progress against the agreed PCN plan;
Work with practices within the PCN to identify
resilience, business continuity and business process improvements and implement
resilience plans across practices within the PCN and across PCNs;
Ensure excellent communication between all
practices and staff working within the PCN; and collaboration as appropriate
with other PCNs.
Work collaboratively with other partners and their
staff teams deployed to deliver services to the PCN;
Ensure appropriate relationships and connections
are developed and maintained;
Attend key meetings and provide full secretariat
support as required to discharge co-ordination function;
Provide PCN progress updates as requested by the
ICB
Professional Conduct and standards of behaviour:
Engage personal and professional expertise to work
collaboratively with the practices in their assigned PCN, forming close working
relationships with a range of internal and external professionals, exploring
opportunities for collaboration, resource sharing, shared service delivery and
the ongoing development of services.
Work closely with PCN clinical lead colleagues, the
Primary Care Development Team and broader Management Team, engaging on
operational and strategic matters ensuring practices within the PCN respond
coherently to existing and future demands.
A high degree of organisational ability and
awareness, coupled with strong engagement skills and the ability to influence
and mobilise colleagues to achieve agreed tasks and actions is expected.
Public and Community Involvement
Maintain the profile of the Public Involvement
agenda in all activities through the sharing of information & current best
practice guidance.
Working with the ICB engagement and localities team
engage with local community representatives and public groups regarding ongoing
redesign initiatives and service planning.
Ensure practices within the PCN maximise
utilisation of community assets and social prescribing through active sign
positing and care navigation.
Person Specification
Experience
Essential
- Data collection, validation, analysis and reporting.
- Experience of successfully developing and implementing projects
- Experience of producing business and operational plans for Board/ management approval
- Knowledge and experience of working within the contractual frameworks for General Practice and PCNs (eg. Network Agreements, DES, IIF, QOF, Enhanced Services)
Desirable
- Extensive Primary Care experience at a managerial level
- Experience of performance monitoring and successful delivery on targets
Person Specification
Experience
Essential
- Data collection, validation, analysis and reporting.
- Experience of successfully developing and implementing projects
- Experience of producing business and operational plans for Board/ management approval
- Knowledge and experience of working within the contractual frameworks for General Practice and PCNs (eg. Network Agreements, DES, IIF, QOF, Enhanced Services)
Desirable
- Extensive Primary Care experience at a managerial level
- Experience of performance monitoring and successful delivery on targets
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
