Digital Transformation Lead/Primary Care Network Manager

Job description

Job responsibilities

JOB DESCRIPTION

Job Title:

WHITEWATER LODDON PRIMARY CARE NETWORK

Digital & Transformation Lead/PCN Manager

Responsible to:

Clinical Director

PCN Board

Salary: £46,820

Hours: 37.5hours/week but Job Share would be considered (salary pro-rata)

Line Management:

lead the Digital and Transformation Programme, as described within NHSE contract framework, and any staff engaged within.

be accountable for the delivery of objectives to the PCN Board.

responsibility for the staff employed directly by the PCN, and/or those engaged via sub-contractual arrangements.

Objective of the Role:

The objective of the DTL/PCN Manager is to provide strategic leadership and overseeing the management for Whitewater Loddon PCN, ensuring the delivery of high-quality healthcare services and the achievement of PCN objectives. This role encompasses the following key objectives:

Lead and develop a strategic service and business plan, including a robust digital infrastructure for the PCN, underpinned by a quality improvement methodology.

Drive integrated working and reduce duplication across practices within the PCN.

Reduce variation between practices, ensuring consistent and high-quality care delivery.

Provide data-driven decision-making, encompassing demand, capacity, utilisation data, staff, and patient experience.

Build staff skills and capabilities, to also include digital advancements and healthcare best practices.

Support Practices with strategic planning to achieve the DES Contracts requirements.

Take into consideration the digital maturity of the PCN and the population's health needs and health inequalities within the community. Improve digital accessibility for patients.

To ensure all the contractual obligations of the PCN are properly structured in order that all reports, metrics and technical reporting (both internally and externally) are robust.

Main Responsibilities:

1. Leadership and Management:

Provide strategic and operational leadership to the PCN, aligning objectives with the PCN Board's vision, strategy, and priorities.

Lead and support the Digital and Transformation Programme, and associated staff in developing and implementing the strategic plan for the digital infrastructure.

Manage and monitor the performance of the PCN, ensuring the delivery of high-quality services and achievement of targets.

Foster a culture of collaboration, innovation, and continuous improvement within the PCN.

2. Operational Management:

Supporting the PCN member Practice management teams continuous training and development.

Work closely with practice managers, clinical leads, and other stakeholders to optimise workflows and enhance integrated working, also adopting digital tools where appropriate.

Monitor and evaluate the performance of practices within the PCN, identifying areas for improvement and support.

Ensure compliance with relevant regulations, policies, and guidelines, and the appropriate stewardship of any public finances attributed to the PCN, in conjunction with the external accountants.

3. Digital Management:

Develop and maintain a deep understanding of the PCN's digital infrastructure and business intelligence tools.

Procure and manage digital tools aligned with PCN strategy.

Oversee the management of all digital projects, evaluating their effectiveness.

Ensure initiatives have clinical champions and practice management support.

Lead the development and implementation of digital transformation bids.

Ensure initiatives are scoped and underpinned by a quality improvement methodology.

Stay updated with national and local PCN guidance as they relate to digital transformation.

4. Financial Management:

Alongside the Clinical Director and Financial Manager oversee the financial resources of the PCN, overseeing budgeting, financial planning, and reporting.

Monitor expenditure, identify cost-saving opportunities, and ensure financial sustainability.

Collaborate with the PCN Board on financial decisions and funding applications, and appropriate levels of financial governance.

5. Stakeholder Engagement and Partnership Working:

Build and maintain strong relationships with internal and external stakeholders, including practice staff, private providers, local primary care teams, neighbouring PCNs, and key partners.

Collaborate with stakeholders to develop and implement joint initiatives and share best practices.

Represent the PCN in meetings, conferences, and forums, advocating for the PCN's interests and promoting its objectives.

6. Governance and Accountability:

Report to the PCN Board, providing regular updates on all performance areas associated with PCN business, its achievements, and challenges of the PCN.

Ensure effective governance and risk management processes are in place.

Maintain accurate documentation related to finances, standard operating procedures, contracts, contacts, and decision-making.

7. Equality, Diversity, and Inclusion:

Promote and support the equality, diversity, and rights of patients, carers, and colleagues.

Ensure services are accessible and inclusive, respecting the privacy, dignity, needs, and beliefs of individuals.

8. Professional Development and Learning:

Stay updated with the latest developments in primary care, digital health, and healthcare policies.

Commit to continuous professional development, attending relevant training and conferences.

Share knowledge and learning with the PCN team and contribute to the professional development of staff.

9. Any other duties deemed necessary and appropriate for the role.

Key Attributes:

Strong leadership and management skills, with the ability to influence and inspire others.

Creative planning and forward thinking, with the initiative to problem solve.

Ability to work calmly under pressure.

Ability to process and manage conflicting advice and priorities.

Ability to influence decisions without line management authority.

Ability to adapt leadership and management style to different situations.

Ability to deliver technical information in a non-technical and engaging manner.

Patience and positive, solution-focused mindset.

Ability to work as part of a dispersed team.

Commitment to professional development.

Ability to design a manageable workload.

Ability to operate as the lead manager and effectively manage others.

Ability to understand good corporate governance and ensure the PCN is sufficiently and appropriately geared up.

Essential Experience:

In depth knowledge of Primary Care/General Practice

Experience in delivering multiple IT projects through the entire project lifecycle.

Good understanding of the Digital agenda within the NHS and Social Care or Care Sector.

Experience in delivering IT projects.

Desirable Experience: The ideal candidate will also have:

Experience in delivering multiple IT & Digital projects in a health or care setting.

Quality improvement training.

Knowledge of GMC/BMA and LMC Guidance

Person Specification

Experience

Essential

• Essential Experience:
• In depth knowledge of Primary Care/General Practice
• Experience in delivering multiple IT projects through the entire project lifecycle.
• Good understanding of the Digital agenda within the NHS and Social Care or Care Sector.
• Experience in delivering IT projects.

Desirable

• Desirable Experience: The ideal candidate will also have:
• Experience in delivering multiple IT & Digital projects in a health or care setting.
• Quality improvement training.
• Knowledge of GMC/BMA and LMC Guidance

Employer details

Employer name

Whitewater Loddon PCN

Address

The Surgery

Reading Road

Hook

Hampshire

RG27 9ED