Project Officer

Job description

Job responsibilities

Key Responsibilities:

Project Coordinator under delegation from Digital and Transformation PCN Manager

To support the Digitan and Transformation PCN Manager with day to day running on the PCN.

Providing leadership and guidance to all staff ensuring that they adhere to policy and procedure at all times.

To investigate and resolve problems in the day-to-day use of computers, printers, and other IT related equipment.

Leading the management of the clinical system, ensuring IT security and IG compliance at all times, and responding to and resolving all local IT issues.

Implementing systems to ensure compliance with CQC regulations and standards.

To Investigate new and emerging technologies, drafting proposals, and presenting ideas at the PCN board and pilot steering group meetings.

To undertake and support project management processes for the PCN Pilot.

Undertake information/project analysis/evaluation tasks.

Contribute to information and records management.

Liaise with Business Intelligence colleagues across the PCN Network to request, analyse and report on healthcare related data.

Maintain data collection systems and processes for effective use by the team to support project/programme meeting discussions and priority planning.

Present project updates at Pilot/Programme/Project meetings.

Support development and maintenance of project documentation including project plans, data collection, risk, and issues logs.

Support with maintaining governance structures of projects via internal and external processes including risk escalation or approval processes.

Support with audit weeks, on site at each member site, collect audit data and monitor audit tracker, support staff with surveys and any other audit week tasks as needed.

Undertake as required exploration of research publications/guidance/policies/journals to support with assuring that PCN priorities and strategies are aligned appropriately.

Organise and support any project evaluation, benefits realisation, and gap analysis work.

Lead on specific workstreams or small projects as required, reporting into a Project/Programme Manager.

Maintain and report on project budgets by working closely with PCN Digital & PCN Transformation Manager.

Meetings and events

Organising and planning: promote, schedule, attend, and minute project meetings, other related meetings/workshops/events.

Create a range of promotional and supporting information packs for events.

Support, participate and contribute to departmental events.

Co-ordinate provider visits where necessary.

Information and Finance

Support and inform the requirement and targeting of resources, monitoring, implementing, and evaluating jobs and delivery of financial recovery/savings plans by providing high quality information and analysis.

Contribute to the financial delivery of the agreed portfolio ensuring it is delivered on time.

Monitoring and checking project data, highlighting issues when necessary and presenting in an agreed manner.

Gathering, extraction and analysis of data from clinical systems, producing reports.

Producing/contributing to performance reporting for projects, ensuring team members or project members contribute as required.

Actively support and contribute to the development of key performance indicators for the successful assessment of performance of programmes and projects.

Develop and maintain databases required by job.

Maintain administrative and information resources.

General Administration

Assisting with arranging meetings.

Undertaking project/programme administrative duties as required.

Acting as a point of contact for projects/programmes.

Ensure project/programme filing is maintained in the agreed format ensuring that information is kept securely and is accessible to other members of the team.

To provide administrative support including when appropriate to all team members to support a range of department initiatives.

Other

Undertake specific project visits as required and provide outcomes back to the team.

Producing reports which may include reports to the PCN, ICB, NHS England, Public Health and supporting groups or management as required.

Work with relevant stakeholders including external providers/partners and local authority as well as voluntary and charity organisations.

To carry out other appropriate delegated duties as required.

Undertake auditing of projects, services, initiatives.

Propose changes to own project, service, and initiative work, informing policy and making recommendations for more effective delivery.

And undertake any other duties as requested.

Person Specification

Qualifications

Essential

• Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
• Prince 2 Qualified or working towards, or equivalent level of qualification or significant equivalent previous proven experience.
• Excellent knowledge of IT systems and software programmes such as Microsoft Outlook, Word, Excel, PowerPoint, MS Teams. In addition, experience of using a range of platforms for promotion content creation.
• Excellent knowledge of clinical systems (S1 or EMIS) and processes.

Desirable

• Experience of gathering and analysing data, producing reports.
• Experience of working on projects. Knowledge of Project Management processes.
• Able to present to a wide range of stakeholders.
• Excellent time management skills with the ability to re-prioritise.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Whitby Coast and Moors PCN

Address

Whitby Group Practice

Rievaulx Road

Whitby

North Yorkshire

YO21 1SD

Employer's website

https://whitbygrouppractice.nhs.uk/ (Opens in a new tab)