Job summary
To support the delivery of
person-centred care for older adults within the Ageing Well team, focusing on
proactive, preventative, and holistic approaches to improving health and
wellbeing. The HCA will work collaboratively with a multidisciplinary team
(MDT) to deliver care in line with the Ageing Well framework, including
anticipatory care, community response, and enhanced health in care homes.
This role is an exciting
opportunity to contribute to a pioneering team focused on enhancing care for
older adults. By joining the Ageing Well team, you will make a real difference
to patients lives while developing your own skills and career in community
healthcare.
Main duties of the job
This role focuses on providing clinical care and support for older adults, including health assessments, managing long-term conditions, and performing tasks like wound care, phlebotomy, and medication reviews. The post-holder supports community response services, conducts care home visits, and escalates concerns to clinical leads, ensuring comprehensive and effective care delivery. Monitoring vital signs, assisting with care planning, and promoting adherence to treatments are key responsibilities.
Health promotion and administrative duties are central to the role, including delivering advice on falls prevention, nutrition, and exercise while supporting self-care for minor ailments and chronic conditions. The post-holder maintains accurate patient records, organises multidisciplinary team (MDT) meetings, and contributes to personalised care plans, requiring strong organisational and communication skills.
Collaboration is essential, involving close work with GPs, nurses, allied health professionals, and community organisations. The role demands respect for patient confidentiality and the ability to travel between PCN sites and patient homes. Flexibility is key, with the expectation to adapt duties to meet the evolving needs of the Primary Care Network (PCN), ensuring efficient and patient-centred care.
About us
Jurassic Coast Primary Care Network (PCN) is a group of GP practices based in rural West Dorset, working together to provide high-quality, personalised healthcare to the local community. The PCN includes a mix of healthcare professionals like social prescribers, clinical pharmacists, digital care coordinators, and admin staff. These teams work across several hubs in the area to make sure everyone can access the care they need.
The PCN prides itself on being supportive and inclusive, with a real focus on staff well-being as a key part of delivering great patient care. Its built on values like respect, attention to detail, active listening, openness, empowering patients, and always learning and improving.
People who work there often describe it as fast-paced, lively, and caring. Theres a real sense of teamwork and making a difference to the lives of local patients, with the beautiful surroundings of the Jurassic Coast providing an added bonus.
Job description
Job responsibilities
Clinical Duties
Assist in the delivery of health assessments for older adults including physical health checks frailty assessments and wellbeing reviews
Support the management of long-term conditions by monitoring vital signs blood pressure blood sugar levels ECGs and other relevant parameters
Administer basic wound care phlebotomy and other clinical tasks within the scope of practice
Assist in medication reviews including ensuring adherence to prescribed treatments and supporting medication audits
Provide support for community response services including initial observations and escalation of concerns to clinical leads
Support enhanced health in care homes by conducting regular visits building relationships with residents and assisting with care planning where required
Health PromotionDeliver health promotion activities such as falls prevention advice nutritional guidance and exercise support tailored to older adults
Provide advice and guidance to patients and carers about self-care and managing minor ailments or chronic conditions
Administrative DutiesMaintain accurate and up-to-date records on patient care using the appropriate clinical systems
Assist with organising and coordinating MDT meetings including preparing relevant documentation and supporting follow-up actions
Contribute to the development of care plans and personalised care strategies for patients
Team CollaborationWork closely with GPs nurses PCN and practice colleagues allied health professionals social care teams and voluntary organisations to ensure a joined-up approach to care
Participate in team meetings training and quality improvement initiatives
Respect for Patient Confidentiality
The post-holder should always respect patient confidentiality and not divulge patient information unless sanctioned by the requirements of the role
Special Working Conditions
The post-holder is required to travel independently between PCN sites to patient homes and to attend meetings etc hosted by other agencies
Job Description Agreement
This job description is intended to provide an outline of the key tasks and responsibilities only There may be other duties required of the post-holder commensurate with the position This description will be open to regular review and may be amended to take into account development within the PCN and member practices
All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the PCN
Job description
Job responsibilities
Clinical Duties
Assist in the delivery of health assessments for older adults including physical health checks frailty assessments and wellbeing reviews
Support the management of long-term conditions by monitoring vital signs blood pressure blood sugar levels ECGs and other relevant parameters
Administer basic wound care phlebotomy and other clinical tasks within the scope of practice
Assist in medication reviews including ensuring adherence to prescribed treatments and supporting medication audits
Provide support for community response services including initial observations and escalation of concerns to clinical leads
Support enhanced health in care homes by conducting regular visits building relationships with residents and assisting with care planning where required
Health PromotionDeliver health promotion activities such as falls prevention advice nutritional guidance and exercise support tailored to older adults
Provide advice and guidance to patients and carers about self-care and managing minor ailments or chronic conditions
Administrative DutiesMaintain accurate and up-to-date records on patient care using the appropriate clinical systems
Assist with organising and coordinating MDT meetings including preparing relevant documentation and supporting follow-up actions
Contribute to the development of care plans and personalised care strategies for patients
Team CollaborationWork closely with GPs nurses PCN and practice colleagues allied health professionals social care teams and voluntary organisations to ensure a joined-up approach to care
Participate in team meetings training and quality improvement initiatives
Respect for Patient Confidentiality
The post-holder should always respect patient confidentiality and not divulge patient information unless sanctioned by the requirements of the role
Special Working Conditions
The post-holder is required to travel independently between PCN sites to patient homes and to attend meetings etc hosted by other agencies
Job Description Agreement
This job description is intended to provide an outline of the key tasks and responsibilities only There may be other duties required of the post-holder commensurate with the position This description will be open to regular review and may be amended to take into account development within the PCN and member practices
All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the PCN
Person Specification
Personal Qualities and Attributes
Essential
- Compassionate, person-centred approach to care
- Flexible and adaptable to the needs of the service
- Commitment to equality, diversity and inclusion in healthcare
Skills and Knowledge
Essential
- Excellent communication and interpersonal skills, with the ability to engage with older adults, carers, and professionals
- Strong organisational and time-management skills
- Ability to work autonomously and as part of a team
- Competent in using Microsoft Office applications
- Awareness of safeguarding principles, especially for vulnerable adults
Desirable
- Competent in using clinical IT systems (e.g. SystmOne)
- Knowledge of long-term condition management and frailty care
Other
Essential
- A full, clean UK driving license and access to a vehicle (for community visits)
- Willingness to undergo an enhanced DBS check
Experience
Essential
- Experience working in primary care, community healthcare or a similar setting
Desirable
- Previous experience in supporting older adults, particularly those with frailty or long-term conditions
- Experience in delivering health promotion activities
Qualifications
Essential
- Education, Qualifications & TrainingNVQ Level 3 in Health and Social Care (or equivalent qualification/experience)
- Certification in phlebotomy, wound care, or other relevant clinical skills or willingness to obtain this qualification
Desirable
- Care Certificate
- Training in frailty management or working with older adults
Person Specification
Personal Qualities and Attributes
Essential
- Compassionate, person-centred approach to care
- Flexible and adaptable to the needs of the service
- Commitment to equality, diversity and inclusion in healthcare
Skills and Knowledge
Essential
- Excellent communication and interpersonal skills, with the ability to engage with older adults, carers, and professionals
- Strong organisational and time-management skills
- Ability to work autonomously and as part of a team
- Competent in using Microsoft Office applications
- Awareness of safeguarding principles, especially for vulnerable adults
Desirable
- Competent in using clinical IT systems (e.g. SystmOne)
- Knowledge of long-term condition management and frailty care
Other
Essential
- A full, clean UK driving license and access to a vehicle (for community visits)
- Willingness to undergo an enhanced DBS check
Experience
Essential
- Experience working in primary care, community healthcare or a similar setting
Desirable
- Previous experience in supporting older adults, particularly those with frailty or long-term conditions
- Experience in delivering health promotion activities
Qualifications
Essential
- Education, Qualifications & TrainingNVQ Level 3 in Health and Social Care (or equivalent qualification/experience)
- Certification in phlebotomy, wound care, or other relevant clinical skills or willingness to obtain this qualification
Desirable
- Care Certificate
- Training in frailty management or working with older adults
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
