Healthcare Assistant

NEMS Community Benefit Services Ltd

The closing date is 31 May 2025

Job summary

NEMS have an exciting opportunity for an experienced Healthcare Assistant to join our team!

The Healthcare Assistant performs the first assessment for walk in patients. They are responsible (with support) for assessing patients safety to wait. Healthcare Assistants must complete an extended competency requirement, which includes: red flag analysis and escalation requirements etc.

Main duties of the job

Healthcare Assistants work as part of the team, providing clinical support to the multidisciplinary team and to assist other members of the team to ensure a high standard of patient care. Working under the supervision of a clinician and in accordance with specific practice guidelines and protocols, be responsible for performing specific duties including basic vital observations. The Healthcare Assistant will also undertake basic housekeeping duties as directed by the clinician in charge and have a flexible approach to shift patterns and service needs which may involve working in different areas or cross site working.

About us

NEMS CBS is a high quality, high performing; not-for-profit organisation which delivers integrated urgent care and urgent primary care services to over 1 million patients. Responsive, adaptable and continually evolving, we have a reputation for delivering locally tailored, safe, effective and cost-efficient services with high levels of patient satisfaction.

We are committed to investing in our people and have an established programme of learning and development, successfully developing our own Urgent Care Practitioners and Advanced Clinical Practitioners.

NEMS currently operates 3 main services: (1) Integrated Urgent Care across Nottinghamshire serving a patient population of over 1 million, including home visiting, remote consultation and clinical assessment services; (2) Urgent Primary care provision located within the A&E Department at QMC, (3) A 24-hour walk-in urgent primary care service adjacent to Kings Mill Hospital A&E, Mansfield.

Core benefits for the NEMS workforce:

25 days of holiday entitlement + bank holidays (pro rata)
NHS Pension
Compassionate Leave
Access ongoing continuous professional development
Regular clinical supervision
Flexible working options
Employee Assistance Programme
Opportunity to participate in service development and improvement
Free refereshments
Eye Care Vouchers

Date posted

23 April 2025

Pay scheme

Other

Salary

£14.15 to £14.70 an hour plus unsocial enhancements

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

U9183-25-0029

Job locations

Nottingham University Hospital

Derby Road

Nottingham

NG7 2UH

Job description

Job responsibilities

Main Duties of The Job:

To work efficiently and professionally with the multidisciplinary team to provide a safe and efficient service to all service users and their carer.
To competently undertake and record (and after appropriate training) base line observations:

- Temperature

- Pulse

- Respiration

- Blood oxygen saturations

- Blood pressure

- Weight

- Urinalysis

- Blood Glucose

- Peak Flow

- ECG Recording

- Venepuncture

Act as first point of contact with patients and/or their carer, maintaining oversight of the waiting room.
To liaise with clinicians over the appropriate prioritisation of patients in the waiting room, utilising recommended early warning scores such as PEWS (Paediatric Early Warning Score) or NEWS2 (National Early Warning Score).
Able to work under minimal supervision but fully aware when to escalate concerns to a registered healthcare professional.
Recognising changes in patients observations/condition and reporting them to the nurse in charge/ appropriate registered healthcare professional.
Assisting with patient treatment including patient dressings, chaperone and during any medical emergencies,
To feedback, report and escalate as appropriate the condition and welfare, including safeguarding, of patients to the appropriate clinician.

Please see attached the full Job Description for further details.

Job description

Job responsibilities

Main Duties of The Job:

To work efficiently and professionally with the multidisciplinary team to provide a safe and efficient service to all service users and their carer.
To competently undertake and record (and after appropriate training) base line observations:

- Temperature

- Pulse

- Respiration

- Blood oxygen saturations

- Blood pressure

- Weight

- Urinalysis

- Blood Glucose

- Peak Flow

- ECG Recording

- Venepuncture

Act as first point of contact with patients and/or their carer, maintaining oversight of the waiting room.
To liaise with clinicians over the appropriate prioritisation of patients in the waiting room, utilising recommended early warning scores such as PEWS (Paediatric Early Warning Score) or NEWS2 (National Early Warning Score).
Able to work under minimal supervision but fully aware when to escalate concerns to a registered healthcare professional.
Recognising changes in patients observations/condition and reporting them to the nurse in charge/ appropriate registered healthcare professional.
Assisting with patient treatment including patient dressings, chaperone and during any medical emergencies,
To feedback, report and escalate as appropriate the condition and welfare, including safeguarding, of patients to the appropriate clinician.

Please see attached the full Job Description for further details.

Person Specification

Qualifications

Essential

GCSE grade A to C in English and Maths

Desirable

NVQ Level 3 in Health and Social Care or equivalent

Experience

Essential

Minimum of two years experience as a Healthcare Assistant. Experience of working in a clinical setting. Primary Care Experience. Urgent Care Experience.

Person Specification

Qualifications

Essential

GCSE grade A to C in English and Maths

Desirable

NVQ Level 3 in Health and Social Care or equivalent

Experience

Essential

Minimum of two years experience as a Healthcare Assistant. Experience of working in a clinical setting. Primary Care Experience. Urgent Care Experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NEMS Community Benefit Services Ltd

Address

Nottingham University Hospital

Derby Road

Nottingham

NG7 2UH

Employer's website

https://nemscbs.net/ (Opens in a new tab)

Employer details

Employer name

NEMS Community Benefit Services Ltd

Address

Nottingham University Hospital

Derby Road

Nottingham

NG7 2UH

Employer's website

https://nemscbs.net/ (Opens in a new tab)

For questions about the job, contact:

Recruitment Administrator

Kaimmii Beighton

nemsl.peoplerecruitment@nhs.net

Date posted

23 April 2025

Pay scheme

Other

Salary

£14.15 to £14.70 an hour plus unsocial enhancements

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

U9183-25-0029

Job locations

Nottingham University Hospital

Derby Road

Nottingham

NG7 2UH

Supporting documents

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