Driver/Doctor Assistant

NEMS Community Benefit Services Ltd

Information:

This job is now closed

Job summary

The Driver/Doctors Assistant is a key member of staff whose role is to support operational effectiveness of the NEMS CBS In and Out of Hours services.

The main purpose of this role is to work with all Operational Staff to ensure efficient and effective:

Transport of GPs between NEMS sites and patients home locations

Provide reception duties at NEMS sites as/when required.

Undertake responsibility checks, i.e. Vehicle and Equipment checks in preparation for a home visit.

Work closely with our other sites under NEMS CBS

Main duties of the job

Organisational Management

Staff Management

Strategic Activities and Service Improvements

Patient Experience

Service Finances

About us

NEMS CBS is a high quality, high performing; not-for-profit organisation which delivers integrated urgent care and urgent primary care services to over 1 million patients. Responsive, adaptable and continually evolving, we have a reputation for delivering locally-tailored, safe, effective and cost efficient services with high levels of patient satisfaction.

We are committed to investing in our people and have an established programme of learning and development, successfully developing our own Urgent Care Practitioners and Advanced Clinical Practitioners.

NEMS currently operates 3 main services: (1) Integrated Urgent Care across Nottinghamshire serving a patient population of over 1 million, including home visiting, remote consultation and clinical assessment services; (2) Urgent Primary care provision located within the A&E Department at QMC, (3) A 24-hour walk-in urgent primary care service adjacent to Kings Mill Hospital A&E, Mansfield.

NEMS is committed to the NHS Values (as set out in the NHS Constitution March 2015).

NEMS CBS is a registered society under the Co-operative and Community Benefit Societies Act 2014.

Key Benefits of joining NEMS

  • 25 days of holiday entitlement + bank holidays (pro rata)
  • NHS Pension
  • Compassionate Leave
  • Access ongoing continuous professional development
  • Regular clinical supervision
  • Flexible working options
  • Employee Assistance Programme
  • Opportunity to participate in service development and improvement
  • Free tea & coffee
  • Eye Care Vouchers

Date posted

07 February 2025

Pay scheme

Other

Salary

£12.11 an hour plus unsocial enhancements

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

U9183-25-0013

Job locations

Kings Mill Hospital Mansfield Road

Sutton-in-ashfield

Nottinghamshire

NG17 4JL


N E M S Platform One Practice

Station Street

Nottingham

NG2 3AJ


Nottingham University Hospital

Derby Road

Nottingham

NG7 2UH


Job description

Job responsibilities

Main Duties of The Job:

1 Organisational Management

To provide an efficient and professional transport service for GPs in a NEMS vehicle to and from patients homes.

Provide patient transport as/when required.

To liaise will staff in base Clinical and non-clinical and follow instructions given by the Despatch and the Shift Lead throughout shift.

To maintain the NEMS fleet, interior and exterior.

Conduct daily vehicle checks to ensure the vehicle complies with the requirements of the law. To report immediately any defects of a vehicle in which may cause delay in service and agree to make alternative arrangements with Line Manager and/or Shift Lead.

Assist in journey scheduling as necessary.

To conduct thorough and regular checks on the Driver Equipment, and re-place equipment close in expiry or re-stock to ensure quantity standards.

Comply with regulations in respect of drivers hours and maintain the highest standard of conduct at all times.

Conduct Telephone Checks at Platform One to ensure phone lines are in working order before entering the OOH period.

Maintain strict confidentiality in relation to the entire medical and business affairs of NEMS and comply with all statutory requirements in connection with data protection.

Provide a courier service between all NEMS sites and other NHS sites where required. Including transportation and delivery of medicines, equipment when requested.

Deliver reception duties wherever required and have oversight of patients within the waiting rooms.

Management of COSHH chemicals as required.

To chaperone GPs on home visits and assisting with patient care if requested

To support with shadow training as/when required.

To support GPs using Toughbooks when out on home visits.

Any other duties as reasonably requested.

2 Staff Management

First line management is undertaken by the Operational Service Managers. Transport Manager

3 Strategic Activities and Service Improvements

Be proficient in use of Adastra software in car to receive & complete calls.

Give prompt and regular attendance at work; observe detailed procedures and rules applicable to the role. Prepare adequately before arriving for duty, including having sufficient rest.

Comply with requests to carry out mandatory training in a reasonable time frame.

4 Patient Experience

Confidentiality in the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

5 Service Finances

To be entrusted with company funds to obtain goods and services as required.

Job description

Job responsibilities

Main Duties of The Job:

1 Organisational Management

To provide an efficient and professional transport service for GPs in a NEMS vehicle to and from patients homes.

Provide patient transport as/when required.

To liaise will staff in base Clinical and non-clinical and follow instructions given by the Despatch and the Shift Lead throughout shift.

To maintain the NEMS fleet, interior and exterior.

Conduct daily vehicle checks to ensure the vehicle complies with the requirements of the law. To report immediately any defects of a vehicle in which may cause delay in service and agree to make alternative arrangements with Line Manager and/or Shift Lead.

Assist in journey scheduling as necessary.

To conduct thorough and regular checks on the Driver Equipment, and re-place equipment close in expiry or re-stock to ensure quantity standards.

Comply with regulations in respect of drivers hours and maintain the highest standard of conduct at all times.

Conduct Telephone Checks at Platform One to ensure phone lines are in working order before entering the OOH period.

Maintain strict confidentiality in relation to the entire medical and business affairs of NEMS and comply with all statutory requirements in connection with data protection.

Provide a courier service between all NEMS sites and other NHS sites where required. Including transportation and delivery of medicines, equipment when requested.

Deliver reception duties wherever required and have oversight of patients within the waiting rooms.

Management of COSHH chemicals as required.

To chaperone GPs on home visits and assisting with patient care if requested

To support with shadow training as/when required.

To support GPs using Toughbooks when out on home visits.

Any other duties as reasonably requested.

2 Staff Management

First line management is undertaken by the Operational Service Managers. Transport Manager

3 Strategic Activities and Service Improvements

Be proficient in use of Adastra software in car to receive & complete calls.

Give prompt and regular attendance at work; observe detailed procedures and rules applicable to the role. Prepare adequately before arriving for duty, including having sufficient rest.

Comply with requests to carry out mandatory training in a reasonable time frame.

4 Patient Experience

Confidentiality in the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

5 Service Finances

To be entrusted with company funds to obtain goods and services as required.

Person Specification

Experience

Essential

  • Full, clean UK Driving Licence (internal driving test included as part of role)

Desirable

  • Experience of working within the NHS
Person Specification

Experience

Essential

  • Full, clean UK Driving Licence (internal driving test included as part of role)

Desirable

  • Experience of working within the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NEMS Community Benefit Services Ltd

Address

Kings Mill Hospital Mansfield Road

Sutton-in-ashfield

Nottinghamshire

NG17 4JL


Employer's website

https://nemscbs.net/ (Opens in a new tab)

Employer details

Employer name

NEMS Community Benefit Services Ltd

Address

Kings Mill Hospital Mansfield Road

Sutton-in-ashfield

Nottinghamshire

NG17 4JL


Employer's website

https://nemscbs.net/ (Opens in a new tab)

For questions about the job, contact:

Recruitment Officer

salma haridi

nemsl.peoplerecruitment@nhs.net

Date posted

07 February 2025

Pay scheme

Other

Salary

£12.11 an hour plus unsocial enhancements

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

U9183-25-0013

Job locations

Kings Mill Hospital Mansfield Road

Sutton-in-ashfield

Nottinghamshire

NG17 4JL


N E M S Platform One Practice

Station Street

Nottingham

NG2 3AJ


Nottingham University Hospital

Derby Road

Nottingham

NG7 2UH


Supporting documents

Privacy notice

NEMS Community Benefit Services Ltd's privacy notice (opens in a new tab)