Healthcare Assistant

Job description

Job responsibilities

Main Duties of The Job (Clinical):

To work efficiently and professionally with the multidisciplinary team to provide a safe and efficient service to all service users and their carer.

To competently undertake and record (and after appropriate training) base line observations:

Temperature

Pulse

Respiration

Blood oxygen saturations

Blood pressure

Weight

Urinalysis

Blood Glucose

Peak Flow

ECG Recording

Venepuncture

Act as first point of contact with patients and/or their carer, maintaining oversight of the waiting room.

To liaise with clinicians over the appropriate prioritisation of patients in the waiting room, utilising recommended early warning scores such as PEWS (Paediatric Early Warning Score) or NEWS2 (National Early Warning Score).

Able to work under minimal supervision but fully aware when to escalate concerns to a registered healthcare professional.

Recognising changes in patients observations/condition and reporting them to the nurse in charge/ appropriate registered healthcare professional.

Assisting with patient treatment including patient dressings, chaperone and during any medical emergencies,

To feedback, report and escalate as appropriate the condition and welfare, including safeguarding, of patients to the appropriate clinician.

To recognise own limitations and undertake any further training to reduce these limitations essential to the role.

Supporting Clinical Staff with General Duties

Maintaining Clinical stock and restocking all clinical areas

Ensuring that all clinical rooms are restocked at the end of the day

Contribute to maintaining Infection control processes, recording and reporting infection control audits, ensuring actions are completed and cleaning schedules are updated annually.

Ensure that spills of bodily fluids within the practice premises are promptly cleaned up using spill kits and equipment supplied.

To support the service in achieving clinical targets and audits like infection control, patient feedback and reduce wait times.

Professional Responsibilities

Work within clinical capabilities and NEMS polices and standard operational procedures

Work as an effective and responsible team member

To act as the patients advocate and ensure confidentiality at all times.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights

Be committed to working flexibly within a dynamic environment, responding to the changing needs of the service.

Prioritise own workload and ensure effective time-management strategies are embedded within the culture of the team.

To respond to and report areas of concerns or incidents to the Assistant Head of Clinical Service Delivery or Head of Service Delivery and the NEMS Governance team as soon as possible

To co-operate in the investigation, of complaints, incidents and accidents

To undertake safe clinical practice within health and safety guidelines

To work within and be aware of the organisations clinical policies and guidelines

To be aware of the impact your decisions may have on the upon the patient

Attend staff meetings and participate in discussions that proactively and positively support service improvement.

Core Benefits for the NEMS Workforce

25 days of holiday entitlement + bank holidays (pro rata)

NHS Pension

Access ongoing continuous professional development

Regular clinical supervision

Flexible working options

Employee Assistance Programme

Mental Health First Aiders

Opportunity to participate in service development and improvement

Free tea & coffee

Eye Care Vouchers

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths

Desirable

• NVQ Level 3 in Health and Social Care or equivalent

Experience

Essential

• Experience of working in a health care setting.

Desirable

• Experience of working in primary care.
• Experience of working in community care.
• Experience of working in an urgent care setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NEMS Community Benefit Services Ltd

Address

Forward House

Station Street

Nottingham

NG2 3AJ