Community Engagement Insight Lead / Wellbeing Coach Co-Ordinator

Job description

Job responsibilities

SUMMARY OF RESPONSIBILITIES AND DUTIES

Provide a leadership role in service planning, development, implementation, and co-ordination of the Everyone Health, Health Coaching model to work with those with more complex needs for a longer period of time to enable development of a personal health plan based on holistic assessment, self-generated goals, key milestones, ongoing support and follow up.

Contribute to the planning, delivery and development of the Wellbeing Coach & Emotional Wellbeing Coach Service including specific project work to support individuals to access appropriate quality assured interventions and digital tools to support a range of wellbeing needs e.g. via Better Health, Smoke Free App, ORCHA etc

Participate in all community networks of relevance developing trusted partnerships to promote the Wellness Service and support individuals to access services and activities which meet their social, cultural, creative, recreational and employment needs.

Produce marketing materials, social media content, develop newsletters for service user engagement

Build, strengthen and facilitate communication and partnership working between key stakeholders across local landscape to implement the most efficient, effective and contextually appropriate model of social prescribing - including referral to community wellbeing hub services where appropriate and linking individuals to wider community and peer support networks.

Ensure that referrals are appropriate and liaise with referring services where this is not the case. Establish effective referral routes with health care professionals, social prescribers and third sector organisations .

Attend community events regularly, lead on social media for the Wellness Service

Lead on the annual Feel Good Festival

Lead on engagement for linking adults to the most effective interventions for their desired behaviour change

Strengthening partnerships in local healthcare systems, developing pathways into the service

Carrying out prevention work within community settings in B&NES

Line manage Wellbeing Coaches within the team

Deliver Making Every Contact Count and Very Brief Advice training to organisations, raising awareness of the service and ensuring the service can reach the residents who might benefit from it.

Work on specific development projects for the Wellness service supervised by the Service Manager.

Improve public access to and availability of quality assured health and wellbeing services.

Improve uptake of non-clinical community health and wellbeing services in Southend.

Improve public access to and availability of quality assured health and wellbeing services delivered by a range of non-clinical and statutory organisations and service providers

Promote health and wellbeing and reduce health inequalities in a community setting, using non-clinical methods

Addresses barriers to engagement and enables people to play an active part in their care

Build on the local community assets in developing and delivering the service or activity

Support additional service needs such as NHS Health Checks (with Training) if required.

Provide Service Manager with administrative and project management support for the Wellbeing Coach and Emotional Wellbeing Coach services and wider governance structure and system leads.

PERSON SPECIFICATION

1) SKILLS & ABILITIES

A commitment to continuous service improvement with expert insight into patients needs, so that all patients receive high quality care.

Passionate about putting patients first and delivering a high quality service.

Proven ability to relate, motivate and confidently engage individuals in activities and discussion as part of a group and in a 1-2-1 situations.

Emotionally sensitive and empathetic to members of the public who wish to improve their health

Ability to work independently and manage own work load; able to work effectively and supportively as a team member.

Able to remain positive and constructive under pressure

Sound interpersonal skills with proven ability to work effectively with all levels of colleagues, including effective partnerships with other agencies and service providers.

Evidence of experience in embracing and implementing change to provide high quality health outcomes.

Good presentation of self: enthusiastic, innovative and flexible. Self-motivated, committed and conscientious

Excellent verbal and written communication skills in order to effectively communicate with a wide range of individuals including participants, colleagues and external partners.

Ability to organise and run training sessions

Proven planning, organisational, timekeeping and evaluation skills.

Ability to organise, monitor and check work to ensure no element of a task is left unfinished.

Knowledge of maintaining records and monitoring system.

Ability to use generic software packages.

Be confident in the use of Microsoft Office packages including Word, PowerPoint, Excel and Outlook.

Person Specification

special conditions

Essential

• Highly motivated self-starter with resilience, determination, and the ability to see jobs through to completion.
• Role incorporates evening / weekend working, with variable levels of travel across B&NES working in a variety of settings
• Full UK Driving licence and access to a car for work- with business purposes insurance
• Evidence of a personal commitment to continuing professional development and to maintaining an up-to-date professional knowledge supporting the development of business within the company.
• This post involves working with vulnerable adults and as such the post holder will be required to apply for a disclosure of criminal records at an enhanced level (DBS)
• . SAFEGUARDING
• Everyone Health Ltd is committed to safeguarding and promoting the welfare of the adults, young people and children who use the services. All staff have a responsibility to report any identified concerns of abuse or exploitation through the appropriate route in line with the respective policies and procedures.

Qualifications

Essential

• GCSE Maths and English to at least Grade C, or equivalent

Desirable

• 2 years experience working within local communities. Degree in health-related subject

Experience

Essential

• Experience of developing effective relationships with key stakeholders
• Experience of providing health promoting initiatives/services in the local community
• Experience of supervising staff
• Experience of writing reports, procedures, policies and health promotion communications for wide circulation.
• Experience of recruiting and developing new teams
• Experience in working at events
• Minimum of 1 year experience working in smoking cessation programmes across a range of service settings, including community, primary care and in patient settings.
• Experience of working with adults in a 1-2-1 and group environment, to support positive lifestyle change.
• Experience of using behaviour change models within a work context
• Experience of working in a multi-cultural setting with patients of different cultures, genders and ages.
• Experience of working to time schedules and deadlines

Desirable

• Sound knowledge of challenges to achieving health improvement amongst vulnerable and deprived communities.
• Knowledge of IT systems to include the ability to use word processing skills, emails and internet as well as marketing platforms such as Dot Digital .
• In depth knowledge of local communities in B&NES
• Sound knowledge of public health interventions
• Knowledge and understanding of the Patient Confidentiality Act, Safeguarding and the Data Protection Act.
• Sound knowledge of application of behavioural change theoretical principles, to facilitate, motivate and empower individuals / local communities to make substantive and sustainable behaviour change

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Everyone Health Ltd

Address

Everyone Health Ltd

3 Watling Drive

Hinckley

Leicestershire

LE10 3EY

Employer's website

https://everyonehealth.co.uk/ (Opens in a new tab)