Waiting List Coordinator

Job summary

ID Medical Group is seeking organised and focused Waiting List Coordinators for North Wales region to join our dedicated team, working on a key NHS project to support patient care across outpatient services in North Wales.

Main duties of the job

We have multiple vacancies available initial contract period will be for a minimum of 4-6 weeks.

As part of this important project, you will support the validation of waiting lists across a range of specialities, ensuring patients are appropriately scheduled to receive timely care from specialist teams. Responsibilities will include:

• Identifying and removing duplicate entries
• Updating missing or incomplete information
• Liaising directly with patients to confirm whether appointments are still required

Training on NHS systems will be provided, and you will work closely with clinical and administrative teams to ensure data is accurate and up to date.

This is an excellent opportunity for individuals with strong communication, organisational and IT skills. Previous NHS experience and an understanding of outpatient pathways are highly desirable, though not essential as training is available.

The ability to speak Welsh is desirable but not essential. For full details and immediate consideration please apply as soon as possible.

About us

ID Medical Group is a leading UK healthcare staffing and solutions provider, supporting the NHS and private healthcare providers for over two decades. We are an award-winning, multi-framework accredited organisation supplying doctors, nurses, allied health professionals, and non-clinical staff across the UK.

Our services span across permanent, temporary, insourced, and community healthcare provision. With a strong focus on quality, patient safety, and innovation, we deliver exceptional clinical services including outpatient clinics, urgent care, dermatology, endoscopy, and more tailored to meet local and national healthcare needs.

We are committed to delivering the highest standards of patient care and supporting healthcare providers in reducing waiting lists, improving access, and achieving sustainable service transformation.