Senior Counsellor

Focus Counselling Services (Hull) Ltd

The closing date is 27 September 2024

Job summary

We are currently undergoing an exciting phase of expansion, and are looking for an experienced NHS Talking Therapies qualified Senior Counsellor to oversee our team of salaried and associate counsellors.

Interviews will be held in-person on Friday 11th October.

Main duties of the job

The post holder will provide clinical leadership and oversight to salaried and associate counsellors attached to Focus Counselling, including Counselling for Depression (CfD) Therapists, Interpersonal Therapists and EMDR Practitioners. Duties will include ensuring the delivery of quality therapeutic interventions in-line with service specifications and contractual requirements. The post holder will work closely with other senior members of staff to ensure the professional delivery of care to clients. The post holder will oversee adherence to contractual commitments by way of team meeting and line management responsibilities thereby ensuring the service meets key contractual performance indicators. The post holder will act as key point of contact for salaried counsellors, including delivering feedback and providing support with clinical issues when required. The post holder will play a key role in service development and keep up to date with wider improvements across the sector.

About us

Focus Counselling Services (Hull) Ltd. is a long-standing, fast-growing provider of high quality therapeutic services and training across Hull and the East Riding of Yorkshire. Focus provides talking therapies and training to large public and private sector organisations, schools, colleges and directly to NHS patients in Hull and East Yorkshire.

At Focus Counselling Services our mission is to improve the lives of those we serve by upholding our values, working in partnership, listening to our clients and never compromising on quality.

Our vision is to be a leading provider of therapeutic services across the UK. We will achieve this by utilising the expertise of our people, by being innovative and by understanding our clients.

We believe in delivering exceptional care with compassion, kindness, empathy, honesty and integrity. We strive to minimise barriers so that anybody can use our services, whatever their background.

Date posted

13 September 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

U0119-24-0000

Job locations

Focus Counselling Services (Hull) Ltd

18 John Street

Hull

HU2 8DH


Job description

Job responsibilities

Leadership

1. Provide clinical leadership to a team of salaried and associate counsellors, including CfD Therapists, Interpersonal Therapists and EMDR Practitioners.

2. Provide line management to salaried counsellors.

3. In conjunction with the Operations Team Leader, oversee the induction and on-boarding of new staff.

4. Provide operational support and guidance to the Operations Team Leader and Senior Therapist colleagues as appropriate.

5. Act as key point of contact for the service including liaison with external providers, lead providers, commissioners and other stakeholders as required.

6. Contribute to the overall clinical leadership of the service including participation in the Oversight Team and appropriate liaising with other senior colleagues.

7. Deputise for the Clinical Director or other senior colleagues as and when required.

Service Delivery

1. Deliver psychological therapies in-line with service specifications.

2. Working closely with the Operations Team Leader, Senior Therapists and administration team, to ensure the smooth operational running of the service.

3. Collaborate in the monitoring and management of risk issues, including escalation and crises, liaising with secondary mental health services, hospitals, GPs and emergency services as required.

4. Facilitate and attend regular team meetings including Oversight, Senior Therapist and Governance & Quality meetings as required.

5. Provide supervision as necessary to colleagues and arrange appropriate supervisory support for members of their team.

Performance & Quality

1. Monitor service performance, ensuring interventions are delivered in-line with service specifications and contractual standards.

2. Complete regular quality audits of client records, escalating quality issues as required.

3. Ensure interventions are delivered in-line with key performance indicators, including but not limited to recovery rates, patient choice and patient experience.

4. Ensure the timely collection of statistical information and the production of clear and accurate reports for submission to the Directors and commissioners as required.

5. Keep up to date with changes in NICE guidance/NHS Talking Therapies policy, as well as recommended good practice and legislation.

6. Contribute to the development of best practice within the service.

7. Attend line-management meetings, including supervision and appraisal, in accordance with Focus policy.

General

1. Maintaining a clean and tidy work environment.

2. Work with the highest regard to Focus policies and procedures, including health and safety, escalating issues and concerns as appropriate.

3. Maintaining accurate, confidential records in-line with Focus policy and statutory guidance.

4. Undertake any additional duties as deemed appropriate.

Job description

Job responsibilities

Leadership

1. Provide clinical leadership to a team of salaried and associate counsellors, including CfD Therapists, Interpersonal Therapists and EMDR Practitioners.

2. Provide line management to salaried counsellors.

3. In conjunction with the Operations Team Leader, oversee the induction and on-boarding of new staff.

4. Provide operational support and guidance to the Operations Team Leader and Senior Therapist colleagues as appropriate.

5. Act as key point of contact for the service including liaison with external providers, lead providers, commissioners and other stakeholders as required.

6. Contribute to the overall clinical leadership of the service including participation in the Oversight Team and appropriate liaising with other senior colleagues.

7. Deputise for the Clinical Director or other senior colleagues as and when required.

Service Delivery

1. Deliver psychological therapies in-line with service specifications.

2. Working closely with the Operations Team Leader, Senior Therapists and administration team, to ensure the smooth operational running of the service.

3. Collaborate in the monitoring and management of risk issues, including escalation and crises, liaising with secondary mental health services, hospitals, GPs and emergency services as required.

4. Facilitate and attend regular team meetings including Oversight, Senior Therapist and Governance & Quality meetings as required.

5. Provide supervision as necessary to colleagues and arrange appropriate supervisory support for members of their team.

Performance & Quality

1. Monitor service performance, ensuring interventions are delivered in-line with service specifications and contractual standards.

2. Complete regular quality audits of client records, escalating quality issues as required.

3. Ensure interventions are delivered in-line with key performance indicators, including but not limited to recovery rates, patient choice and patient experience.

4. Ensure the timely collection of statistical information and the production of clear and accurate reports for submission to the Directors and commissioners as required.

5. Keep up to date with changes in NICE guidance/NHS Talking Therapies policy, as well as recommended good practice and legislation.

6. Contribute to the development of best practice within the service.

7. Attend line-management meetings, including supervision and appraisal, in accordance with Focus policy.

General

1. Maintaining a clean and tidy work environment.

2. Work with the highest regard to Focus policies and procedures, including health and safety, escalating issues and concerns as appropriate.

3. Maintaining accurate, confidential records in-line with Focus policy and statutory guidance.

4. Undertake any additional duties as deemed appropriate.

Person Specification

Qualifications

Essential

  • Qualified to a minimum of Level 4 in Counselling
  • Possession of a recognised qualification in a Step 3 counselling modality, preferably CfD
  • Recognised qualification in Clinical Supervision

Desirable

  • Possession of management qualification
  • NHS Talking Therapies CfD supervisory qualification

Experience

Essential

  • Previous experience of working in a psychological therapies/adult mental health service or similar.
  • Previous managerial experience including the ability to lead and motivate others to achieve goals and deliver the highest quality service.
Person Specification

Qualifications

Essential

  • Qualified to a minimum of Level 4 in Counselling
  • Possession of a recognised qualification in a Step 3 counselling modality, preferably CfD
  • Recognised qualification in Clinical Supervision

Desirable

  • Possession of management qualification
  • NHS Talking Therapies CfD supervisory qualification

Experience

Essential

  • Previous experience of working in a psychological therapies/adult mental health service or similar.
  • Previous managerial experience including the ability to lead and motivate others to achieve goals and deliver the highest quality service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Focus Counselling Services (Hull) Ltd

Address

Focus Counselling Services (Hull) Ltd

18 John Street

Hull

HU2 8DH


Employer's website

https://www.focuscounselling.co.uk/ (Opens in a new tab)

Employer details

Employer name

Focus Counselling Services (Hull) Ltd

Address

Focus Counselling Services (Hull) Ltd

18 John Street

Hull

HU2 8DH


Employer's website

https://www.focuscounselling.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Clinical Director

Peter Palumbo

peter.palumbo@focuscounselling.co.uk

Date posted

13 September 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

U0119-24-0000

Job locations

Focus Counselling Services (Hull) Ltd

18 John Street

Hull

HU2 8DH


Supporting documents

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