Data Quality Manager

Job description

Job responsibilities

Primary Responsibilities, but not limited to:

The following are the core responsibilities of the Data Quality Manager. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels.

a) To monitor compliance and coordinate the partnerships performance against the Quality and Outcomes Framework (QOF) on a monthly, quarterly and annual basis, maximising income.

b) To monitor compliance and coordinate the practices performance against the Primary Care Network Investment and Impact Fund (PCN IIF) on a monthly, quarterly and annual basis, maximising income.

c) To monitor compliance and coordinate the partnerships performance against local and national enhanced services, vaccination & recall programs.

d) Be responsible for ensuring the compiling and submission of monthly, quarterly and annual claims.

e) To design & run searches, and prepare clinical information ready for audit and review by the clinical team, executive and wider practice team, on a weekly, monthly, quarterly and annual basis.

f) Develop, coordinate, implement and manage patient recall systems for all clinical disease areas and other appropriate conditions.

g) Monitor the quality of patient records and coded entries, flagging training needs where necessary.

h) To support the clinical team in identifying and targeting patients for assessment and treatment.

i) Manage and support seasonal and various health campaigns to increase patient uptake.

j) Support and work with the registrations & summarising team, clinical and management teams to identify areas for improvement in data quality.

k) Assist all the clinical team with the capturing of patient related data through the creation of templates, forms, and the use of 3rd party software.

l) Keep up to date with changes to QOF as required.

m) Communicate effectively by competent use of email, telephone, written and face-to-face communication.

n) Ensuring timely and accurate handling of messages / tasks, ensuring all unresolved or urgent matters are prioritised.

o) Adherence to all aspects of information governance, data protection and confidentiality policies.

p) To ensure the partnerships ongoing compliance with the CQCs (Care Quality Commission) essential standards of quality and safety.

q) Lead, design and implement a training programme for all staff members to maximise their use of the clinical system and any associated software.

r) To ensure all users of the clinical system and associated software comply with the Data Protection Act and GDPR regulations.

s) To work as an integral part of the management team, supporting all team members.

In addition to the primary responsibilities, the Data Quality Manager will be requested to:

a) Attend meetings and liaise with other teams within the practice

b) Working closely with the Practice Manager and the Clinical Team, you will help to deliver services to the highest standards.

c) Act as a primary point of contact for NHS(E), CCG, community services, suppliers and other external stakeholders as defined by the Executive Team.

Person Specification

Experience

Essential

• High level SystmOne/EMIS user skills
• Experience of working in a health care environment
• Experience of working in general practice
• Experience of working autonomously
• Experience of managing clinical data entry
• Experience of working with a variety of stakeholders
• Experience of undertaking clinical audits & reporting
• Experience of successfully developing and implementing projects
• Experience of chairing meetings, producing agendas and minutes
• Excellent communication skills (written, oral and presenting)
• Strong IT skills
• Excellent leadership skills
• Strategic thinker and negotiator
• Competent in the use of Office and Outlook
• Effective time management (planning and organising)
• Ability to network and build relationships
• Proven problem solving & analytical skills
• Ability to develop, implement and embed policy and procedure
• Ability to motivate, train and develop team members
• Polite and confident
• Flexible and co-operative
• Excellent interpersonal skills
• Motivated and proactive
• Ability to work well under pressure
• Confident and resilient
• High levels of integrity and loyalty
• Forward thinker with a solutions focused approach
• Ability to drive and deliver change effectively
• Commitment to ongoing professional development
• Flexibility to work outside of core office hours
• Disclosure Barring Service (DBS) check
• Occupational health clearance

Qualifications

Essential

• Good standard of education with excellent literacy and numeracy skills

Desirable

• Educated to degree level in healthcare or business.
• Leadership and / or Management Qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

DMC Healthcare

Address

DMC Healthcare

60 Chadwick Road

London

SE15 4PU

Employer's website

https://www.dmchealthcare.co.uk/ (Opens in a new tab)