Job summary
PLEASE NOTE THE IN ADDITION TO THE SALARY STATED, THERE IS A PAY AWARD PENDING
We have an exciting opportunity for a
hardworking, enthusiastic and self-driven pharmacy technician to join our
Primary Care Network in Redhill Phoenix PCN in Reigate. The post holder will be
part of our growing pharmacy team across the PCN and wider DHC federation.
The post holder will help support safe systems
of prescribing and promote medicines optimisation, working as part of a
friendly and dynamic team. The work is varied with a range of drug monitoring
and medicines safety activities alongside opportunities to work directly with
patients.
The role is pivotal to improving the quality of
care and operational efficiencies so self-motivation and passion to deliver
excellent service within general practice is essential.
The successful applicant will support and work alongside an established team of Clinical Pharmacists and Pharmacy Technicians, supported by a Pharmacy Care Coordinator. You will be part of the wider DHC Clinical Pharmacy team.
Main duties of the job
Main duties and responsibilities:
- Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews, and medicines reconciliation.
- Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.
- Support effective implementation of MHRA and other safety alerts.
- Provide specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice.
- Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing.
- Assist in the delivery of medicines optimisation, patient safety and CQC audits.
- Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings.
- Supervise practice reception teams in sorting and streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests.
- Develop relationships with other pharmacy technicians, pharmacists and members of the multi-disciplinary team to support integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care, and mental health.
The CCPE Primary Care Education Pathway must also be undertaken, this will be fully supported and mentored with appropriate study leave available.
About us
DHC is a GP Federation, representing
105,000 patients providing a wide range of quality healthcare services
including elective care, Talking Therapies, community healthcare and primary
care across Surrey, We are registered with the CQC and we are an accredited AQP.
DHC is working at the centre of the local
health system to evolve and deliver integrated care and that requires strong
partnerships with many organisations. In all of our services, we aim to put the
patient at the centre of their care, make sure our services are easy to access
by local patients and reduce waiting times for patients.
GP practices have been brought together
into Primary Care Networks (or PCNs) to offer services in the local community.
There are four Primary Care Networks as part of the DHC Federation, Redhill
Phoenix PCN, Dorking PCN, South Tandridge PCN and Integrated Care Partnership
PCN. The PCNs are critical to the changing NHS and are the focal point of all
locally developed planning and service delivery.
In return DHC offers staff the following
benefits:
-
Competitive salaries
-
Become part of a friendly, professional
team
-
We provide opportunities for training and
development
-
We offer membership of the NHS Pension
scheme and minimum of 27 days annual leave (plus Bank holidays)
-
Some of our sites have free on-site
parking (subject to availability)
DHC actively encourage and promote
diversity, ensure all voices are heard and included and are committed to equal
opportunities for all.
Job description
Job responsibilities
The main aim for this job role is to support delivery of the new
Network Contract DES Service specifications. This will involve supporting the
Clinical Pharmacist with structured medication reviews and medicines
optimisation.
There is a large
administrative component to the role which includes undertaking patient safety
audits.
Job description
Job responsibilities
The main aim for this job role is to support delivery of the new
Network Contract DES Service specifications. This will involve supporting the
Clinical Pharmacist with structured medication reviews and medicines
optimisation.
There is a large
administrative component to the role which includes undertaking patient safety
audits.
Person Specification
Skills and Aptitudes
Essential
- Excellent verbal and written communication skills
- Excellent interpersonal, influencing and negotiation skills
- Outstanding IT skills (including Word, Excel)
- Positive approach, calm under pressure
- Organised, good time management skills and can meet deadlines with minimum supervision
- Can produce timely and informative reports
- Has a can do attitude to daily tasks, adversity and new ways of working
- Willing to learn the GP practice computer systems, ensuring all information entered/retrieved is accurate
- Meticulous attention to detail
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- Ability to work as part of a team
- High levels of integrity and loyalty
- Commitment to improving skills
Desirable
- Demonstrate the ability to communicate complex and sensitive information in an understandable form to a variety of audiences (e.g. patients)
- Persuasive, can gain acceptance of recommendations and is able to influence/motivate/ persuade others to comply with recommendations/ agreed course of action where there may be significant barriers
- Previous coding experience or using formulas in Excel
- Knowledge of audit and research
Experience
Desirable
- Minimum of 2 years post-qualification experience
Qualifications
Essential
- Mandatory registration with the General Pharmaceutical Council
- Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician
Knowledge
Essential
- An appreciation of the nature of GP practices
Desirable
- Good therapeutic and clinical knowledge and understanding of the principles of evidence-based healthcare
Other Requirements
Essential
- Willing and able to travel to different DHC/GP sites and to attend meetings, training events etc.
- Willing to undertake/have completed CPPE 18-month Primary Care Pharmacy Education Pathway
Desirable
- Car driver with current UK licence
Person Specification
Skills and Aptitudes
Essential
- Excellent verbal and written communication skills
- Excellent interpersonal, influencing and negotiation skills
- Outstanding IT skills (including Word, Excel)
- Positive approach, calm under pressure
- Organised, good time management skills and can meet deadlines with minimum supervision
- Can produce timely and informative reports
- Has a can do attitude to daily tasks, adversity and new ways of working
- Willing to learn the GP practice computer systems, ensuring all information entered/retrieved is accurate
- Meticulous attention to detail
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- Ability to work as part of a team
- High levels of integrity and loyalty
- Commitment to improving skills
Desirable
- Demonstrate the ability to communicate complex and sensitive information in an understandable form to a variety of audiences (e.g. patients)
- Persuasive, can gain acceptance of recommendations and is able to influence/motivate/ persuade others to comply with recommendations/ agreed course of action where there may be significant barriers
- Previous coding experience or using formulas in Excel
- Knowledge of audit and research
Experience
Desirable
- Minimum of 2 years post-qualification experience
Qualifications
Essential
- Mandatory registration with the General Pharmaceutical Council
- Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician
Knowledge
Essential
- An appreciation of the nature of GP practices
Desirable
- Good therapeutic and clinical knowledge and understanding of the principles of evidence-based healthcare
Other Requirements
Essential
- Willing and able to travel to different DHC/GP sites and to attend meetings, training events etc.
- Willing to undertake/have completed CPPE 18-month Primary Care Pharmacy Education Pathway
Desirable
- Car driver with current UK licence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
