Job summary
We are pleased to share this exciting new
recruitment opportunity to join DHC as Primary Care Network (PCN) GP Practice
Systems, Information and Technology Manager. The PCN is currently undergoing a
period of significant growth and change to remodel the structure with an aim of
providing an inclusive and supportive structure for our team employed under the
Additional Roles Reimbursement Scheme (ARRS). This role is full-time.
The GP Practice Information and Technology
Manager will work with the DHC Federation GP Practices to ensure they are
achieving effective and efficient use of IT. Delivering an effective service
supporting Practice Managers, DHC Managers and associated clinicians to
implement and maintain their use of IT hardware and software.
The
post holder will deliver an exceptional service for Practices within Dorking
PCN, Redhill Phoenix PCN and South Tandridge PCN, working within a range of
areas in an IT management role, helping to identify the right IT solutions for
practices, sharing best practice, and assisting with implementation of new
solutions and improvements to existing systems. You will work closely with GP
Practice Managers, SCWCSU IT support, PCN staff and the DHC IT Manager but also
use your own initiative, being proactive, managing, prioritising, planning and
organising your own time, using and developing extensive knowledge, skills and
experience.
Main duties of the job
Please refer to the attached job description and person specification. To discuss the role
please contact: Tracey Fossaluzza, PCN Manager, email: t.fossaluzza@nhs.net
About us
DHC is a GP
Federation, representing 105,000 patients providing a wide range of quality
healthcare services including elective care, Talking Therapies, community
healthcare and primary care across Surrey.
DHC is working at
the centre of the local health system to evolve and deliver integrated care and
that requires strong partnerships with many organisations. In all of our
services, we aim to put the patient at the centre of their care, make sure our
services are easy to access by local patients and reduce waiting times for
patients.
GP practices have
been brought together into Primary Care Networks (or PCNs) to offer services
in the local community. There are four Primary Care Networks as part of the DHC
GP Federation; Redhill Phoenix PCN, Dorking PCN, South Tandridge PCN and Integrated
Care Partnership (ICP) PCN. The PCNs are critical to the changing NHS and are
the focal point of all locally developed planning and service delivery.
In return DHC
offers staff the following benefits:
Competitive salaries
We provide opportunities for training and development
We offer membership of the NHS Pension scheme and minimum of 27 days
annual leave plus bank holidays
Being part of a professional, friendly multi-disciplinary team
We aim to be an employer of choice and conduct annual staff satisfaction
surveys.
DHC actively
encourage and promote diversity, ensure all voices are heard and included and
are committed to equal opportunities for all.
Job description
Job responsibilities
The GP Practice
Information and Technology Manager will work with the DHC Federation GP
Practices to ensure they are achieving effective and efficient use of
IT. Delivering an effective service supporting Practice Managers,
DHC Managers and associated clinicians to implement and maintain their use of
IT hardware and software.
The post holder will deliver an exceptional service for Practices within
Dorking PCN, Redhill Phoenix PCN and South Tandridge PCN, working within a
range of areas in an IT management role, helping to identify the right IT
solutions for practices, sharing best practice, and assisting with
implementation of new solutions and improvements to existing systems.
The post holder will work closely with GP Practice Managers, SCWCSU IT
support, PCN staff and the DHC IT Manager but also use their own initiative,
being proactive, managing, prioritising, planning and organising own time,
using and developing extensive knowledge, skills and experience.
Job description
Job responsibilities
The GP Practice
Information and Technology Manager will work with the DHC Federation GP
Practices to ensure they are achieving effective and efficient use of
IT. Delivering an effective service supporting Practice Managers,
DHC Managers and associated clinicians to implement and maintain their use of
IT hardware and software.
The post holder will deliver an exceptional service for Practices within
Dorking PCN, Redhill Phoenix PCN and South Tandridge PCN, working within a
range of areas in an IT management role, helping to identify the right IT
solutions for practices, sharing best practice, and assisting with
implementation of new solutions and improvements to existing systems.
The post holder will work closely with GP Practice Managers, SCWCSU IT
support, PCN staff and the DHC IT Manager but also use their own initiative,
being proactive, managing, prioritising, planning and organising own time,
using and developing extensive knowledge, skills and experience.
Person Specification
Experience
Essential
- Excellent administration and organisational skills
- Substantial experience of using Microsoft Office applications
- Previous experience of maintaining IT Hardware and Software systems.
Desirable
- Previous experience in the NHS or a hospital environment
- Previous experience of maintaining IT Hardware and Software systems.
Qualifications
Essential
- Good standard of education
- Experience within IT or good understanding of computer environments
Desirable
- Higher National Certificate or Diploma in IT, or equivalent experience.
Knowledge
Essential
- Good understanding of software and hardware systems to include troubleshooting
- Working knowledge of EMIS or SystmOne clinical record system, with the ability to learn and understand new systems
- Numerate and excellent standard of English
- Ability to work with a diverse group of people at all levels
- High quality standards in all communication
- Ability to maintain confidentiality at all times
- Commitment to Continuing Professional Development
Desirable
- Previous experience of managing websites
Other Requirements
Essential
- Presentable appearance
- Good team worker
- Pro-active and committed
- Prepared to travel to different DHC sites
Desirable
- Full clean UK driving licence
Skills & Competencies
Essential
- Interest in development of IT skills
- Excellent verbal and written communication skills
- A proactive methodical and organised approach to work
- Ability to work under pressure, without supervision and to meet deadlines
- Excellent time management
- Ability to prioritise tasks / duties to ensure local/national targets are met
- Analytical skills
Person Specification
Experience
Essential
- Excellent administration and organisational skills
- Substantial experience of using Microsoft Office applications
- Previous experience of maintaining IT Hardware and Software systems.
Desirable
- Previous experience in the NHS or a hospital environment
- Previous experience of maintaining IT Hardware and Software systems.
Qualifications
Essential
- Good standard of education
- Experience within IT or good understanding of computer environments
Desirable
- Higher National Certificate or Diploma in IT, or equivalent experience.
Knowledge
Essential
- Good understanding of software and hardware systems to include troubleshooting
- Working knowledge of EMIS or SystmOne clinical record system, with the ability to learn and understand new systems
- Numerate and excellent standard of English
- Ability to work with a diverse group of people at all levels
- High quality standards in all communication
- Ability to maintain confidentiality at all times
- Commitment to Continuing Professional Development
Desirable
- Previous experience of managing websites
Other Requirements
Essential
- Presentable appearance
- Good team worker
- Pro-active and committed
- Prepared to travel to different DHC sites
Desirable
- Full clean UK driving licence
Skills & Competencies
Essential
- Interest in development of IT skills
- Excellent verbal and written communication skills
- A proactive methodical and organised approach to work
- Ability to work under pressure, without supervision and to meet deadlines
- Excellent time management
- Ability to prioritise tasks / duties to ensure local/national targets are met
- Analytical skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
