Integrated Healthcare Assistant

Job description

Job responsibilities

Specific Responsibilities and Duties:

To register all presenting service users into the electronic system and comply with specific Initial Assessment Pathways and Procedures.

To work in close conjunction with the initial assessment multi-disciplinary team to provide a seamless delivery of care to service users.

To undertake basic observations, record them appropriately in the medical record and act accordingly with qualified staff if needed.

To undertake near patient testing such as:

o Urinalysis

o HcG testing

o Blood sugar monitoring

o DVT/CRP testing

To carry out dressings and simple wound closure and wound care.

To perform venepuncture as required.

To act as clinical assistant and driver, accompanying clinical staff on home visits as necessary. If on the rota as clinical assistant for home visits the car should be left with a full petrol tank at the end of the shift

To maintain skills and knowledge and ensure that care is delivered according to the latest guidelines and best practice evidence available:

Maintain skills and keep up to date with clinical developments and best practices in areas relevant to urgent care delivery.

Undertake training appropriate to the role, as agreed with the Senior IUC HCA and Practice Development Matron, and ensure that learning is shared and transferred into practice.

Act always within own skills and competence.

attend all mandatory training as required to fulfill duties.

To attend supervision and appraisal as directed.

Ensure the ongoing safety of service users, staff and visitors through systematic assessment, monitoring and reviewing processes:

To maintain standards of infection, prevention and control within the organisation.

Ensure that clinical equipment is maintained in a safe, clean and functional state, reporting any failures or damage to the management team.

The IUC Healthcare Assistant Team will be responsible for standards of infection prevention and control (IPC) within the waiting room area and will be responsible for ensuring that any spillages, including bodily fluids are attended to.

Report all accidents and incidents promptly in accordance with local policies and procedures.

Safeguarding

Be knowledgeable about adult and child safeguarding policies and procedures, ensuring that they are up to date with these processes and complete training as required in liaison with the Senior IUC Healthcare Assistant and Safeguarding Lead Matron.

Will maintain compliance with the safeguarding mandatory training agenda and comply with any further training as necessary

Will have a responsibility to report suspected, observed or disclosed abuse

Quality:

The post-holder will strive to maintain quality of service delivery and will:

Alert other team members to issues of quality and risk.

Assess own performance and take accountability for own actions, either directly or under supervision.

Contribute to the effectiveness of the team by reflecting on your own and the team activities and making suggestions on ways to improve and enhance the teams performance.

Work effectively with individuals in other agencies to meet the patients needs.

Participate in the audit process as required.

To facilitate leadership and supervision clinically to the Healthcare Assistant Team whilst working in a clinical shift.

To participate and work with the Management Team in the implication of new clinical systems.

General Requirements:

To be flexible about working hours on an internal rotation rota basis.

To be approachable and supportive to other staff and service users.

To attend staff meetings as appropriate and to be available for one to one sessions as needed.

To maintain confidentiality at all times.

To carry out any reasonable duties as requested by the Senior IUC Healthcare Assistant and Management Team.

To be aware of and comply with safe practices as laid down by the Health and Safety at Work Act.

To uphold and promote equal opportunities in employment practice and service delivery.

Person Specification

Qualifications

Essential

• Complete English Literacy Test

Desirable

• NVQ Level 3 Training
• Competent in venepuncture
• Competent in dressing and wound closure

Experience

Essential

• Experience working within a Healthcare setting
• Computer Literate
• Understanding of safeguarding children and/or vulnerable adults

Desirable

• Experience of working with an electronic medical records system
• Full UK driving licence (Manual)

Personal Qualities

Essential

• Able to use own initiative and respond to the changing demands of the service
• Awareness and willingness to follow directions from qualified clinicians
• Able to demonstrate and maintain a polite, caring and compassionate approach to all service users
• Willingness to undertake training required by the role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Milton Keynes Urgent Care Services

Address

Milton Keynes Urgent Care Services

Standing Way, Eaglestone

Milton Keynes

MK6 5NG

Employer's website

https://www.miltonkeynesurgentcare.com/ (Opens in a new tab)