Job responsibilities
To work alongside members of the GP Practices to provide patient care
To undertake and record SMI physical health checks for patients on the SMI register
o Blood pressure
o Pulse rate and rhythm
o Temperature
o Height and weight - body mass index
o Venepuncture
o ECG
o Co-create a patient Care Plan (in liaison with GP and patient)
To provide necessary support to people who use primary care services to help them maintain their physical and mental health and wellbeing
Provide health promotion to patients and offer/refer patients to services such as: smoking cessation, social prescribing, health and wellbeing coaching referral to Core Sport, promote participation in health screening programmes
To seek assistance when unsure or needs advice concerning a patients care
Be able to explain, administer and document vaccinations e.g. the annual influenza vaccine. Relevant training will be provided where needed.
Test and record results of clinical specimens e.g. urinalysis
Assist with the provision of health checks for both newly registered patients and NHS health checks
To complete physical health check (including bloods, ECGs, lifestyle advice and onward referral where needed) for patients Identified as having a Severe Mental Illness (SMI)
Adhere to infection control protocols in line with Practice Policy and national guidance
Perform basic wound care following training, supervision and completion of competencies
Responsibility for care plans (including Patients Know Best) will remain with registered staff in the practice
Administration
Record information and activities undertaken with patients and carers, in an accurate and timely fashion, using computer systems as appropriate
Use of the Practice clinical system for patient searches for clinics and patient recall full training provided
Home visits undertake home visits for patients who have failed to attend the practice and who are therefore hard to reach. We anticipate that home visits will be undertaken in pairs, with job-share partner
Administrative Responsibilities
- Stock control and ordering as necessary
- Sharps and clinical waste management
Health & Safety
- Use of personal security systems as operated within the practice
- Understanding microbiological and chemical hazards (COSHH)
- Cold chain principles
- Safe storage, rotation, and disposal of vaccines and drugs
- Basic first aid and resuscitation principles
- Statutory child health procedures and referral criteria
Communication & Development
- Recognising alternative communication needs
- Demonstrating skills to others undertaking similar work
Quality & Governance
- Alerting team to quality and risk issues
- Assessing own performance and accountability
- Working with other agencies to meet patient needs
Equality & Diversity
- Acting in line with legislation and practice policies
- Respecting privacy, dignity, and beliefs of patients and colleagues
General
- Any other reasonable duties commensurate with the role which may be requested from time-to-time
- Be able to work independently or as a member of a team
- Be flexible and organised
- Be willing to work extended hours where required.
- Expected to assist Doctors and Nurses in medical emergencies and have a certificate in Basic Life Support.
HCAs have a duty of care and therefore a legal responsibility with regards to the patients they see. Although they are not registered with a professional body, HCAs are accountable to their employer to follow their contract of employment. In turn, employers have a responsibility to ensure the HCAs they employ are trained and supervised properly until they can demonstrate competence
Training
- Attend all allocated study days
- Complete all mandatory and statutory training as required by the employer (IPC)
- Participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Take responsibility for own development, learning and performance and demonstrate skills and activities to others who are undertaking similar work
Communication
- Maintain confidentiality of information relating to patients, relatives, staff and the practice
- Comply with Information governance and practice policy
- Adhere to the Data Protection Act 2018
- Other Responsibilities:
Health and Safety
The post holder must be aware of the responsibility placed on them under the Health and Safety at Work Act 1974 to maintain a healthy and safe working environment for both staff and visitors
The post holder also has a duty to observe obligations under the employers Health and Safety policies and to maintain awareness of safe practices and assessment of risk in accordance with the Risk Management Strategy
Equality and Diversity
The post holder must cooperate with all policies and procedures designed to ensure equality of employment
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming, non-judgmental and respectful to the needs of the individual
Safeguarding
The post holder has a responsibility to ensure they have read and understood the local safeguarding procedures
The post holder has a responsibility to ensure that they keep up to date in safeguarding by completing your mandatory safeguarding training
Risk Management and Clinical Governance
- To work within the Clinical Governance Framework of the PCN, incorporating Risk Management and all other quality initiatives
Confidentiality
- To maintain confidentiality of information relating to patients, clients, staff and other users of the services in accordance with the Caldicott Guardian and the Data Protection Act 1998 including outside of the work environment. Any breach of confidentiality may render an individual liable for dismissal and/or prosecution
General
- To undertake any other duties commensurate with the role, within the bounds of his/her own competence as guided by the attached management framework
- To work across PCN GP practice sites as required
- The post holder is expected to be flexible and accommodating, following consultation, in terms of any changes to operating times in the future
This job description is intended to provide an outline of the duties and responsibilities; it will be subject to review and amendment as necessary in consultation with the post holder
Please note we may close the advert early if we receive a high volume of
applications.
