Job summary
Cambridgeshire and Peterborough Training Hub provides learning and development opportunities for
clinical and non-clinical staff in GP practices across the Integrated Care System (ICS). It aims to attract,
support, and develop the general practice workforce at all career stages
The Training Hub Manager works alongside General Practice, NHS England Primary Care School, the
Integrated Care Board and workforce leads from across the Integrated Care System to support the
recruitment and retention of the General Practice workforce
The Training Hub Manager will develop and deliver a strategy responding to national policy, regional
priorities and the needs of the primary care workforce locally. The strategy will include a comprehensive
range of quality assured training and development programmes that meet the professional development
needs of the workforce
The role provides leadership to a team of Clinical Educators, Project Managers and support teams and is
responsible for the delivery of contractual obligations whilst also identifying and bidding for new contracts
This is an exciting time for Training Hubs and this role will be integral to ensuring General Practice has the
workforce in place to deliver its part of the NHS 10-year Health Plan
Closing Date for Vacancies: 11th April 2025
If you require further information about this role please contact either;
Katie Keller, katie.keller@nhs.net or Kathryn Caley, kcaley@nhs.net
Main duties of the job
Job Summary
1. Leadership: Lead and manage the Training Hub team
2. Strategic Direction: Develop a forward-looking strategy and associated delivery plans
3. Change Management: Design and facilitate change management programmes to improve
organizational performance
4. Bids & Contracts: Write bids, tenders, and manage contract negotiations with commissioners
5. Financial Oversight: Work with the Finance Department to track budgets, forecast spend, and
provide monthly reports
6. Quality Improvement: Collaborate with Clinical Leads to enhance the quality and consistency of
educational placements
7. Management Reporting: Oversee timely delivery of management information, reporting on all
aspects of Training Hub activity
8. Workforce Initiatives: Develop and present proposals to ICS strategic groups to secure support for
workforce initiatives in Primary Care
9. Primary Care Training Hubs Delivery: Coordinate and deliver activities outlined in the NHSE ICS
Primary Care Training Hubs contract
10. System-Wide Workforce Strategy: Engage in system-wide workforce strategies to ensure the
primary care workforces needs and challenges are considered and help shape the ICS governance
structure
About us
Our vision: To provide the patients of Greater Peterborough with high quality, sustainable healthcare that supports them to stay well and at home for as long as possible.
We are an ambitious at scale primary care organisation with a passion for integration and innovation.
Our principles
- To attract innovation and investment into primary care.
- To be dynamic always seeking out new opportunities.
- To be the primary care provider at scale -supporting delivery of services at place level that benefits our patients and members.
- To engage our clinical community identifying local clinical leaders to drive service redesign and delivery across our place.
- To face challenges head on, working collaboratively to deliver solutions.
Cambridgeshire and Peterborough Training Hub has built an 8-year track record of delivering high quality training and development programmes and embedding a robust process for assuring the quality of the clinical learning environment. The Training Hub is hosted within Greater Peterborough Network, the GP Federation for Peterborough, an ambitious at scale primary care organisation with a passion for integration and innovation
The Training Hub delivers an extensive range of innovative training and development opportunities, developed and delivered by a multi-professional team of dedicated and creative clinical educators with primary care expertise
Job description
Job responsibilities
MAIN DUTIES AND RESPONSIBILITIES
To set the direction and provide leadership for the development and implementation of strategic
objectives
To review and implement national policy into local delivery, providing authoritative advice on the
implications for the Training Hub and the GP Practices
To engage with and support the development of system wide workforce strategies and initiatives,
ensuring the needs and challenges of the primary care workforce are considered
To be responsible for contract negotiations with Commissioners
To ensure the Training Hub is actively engaged in ICS strategic boards and committees, representing
Training Hub at various strategic forums
To manage the Training Hub finances, agreeing budget allocation, providing detailed forecasts
against budget lines, working with the Finance Department to report spend against forecast monthly
To ensure appropriate financial controls are in place to enable delivery of workstreams within the
budget allocated
To work with Clinical Leads to facilitate the development and embedding of quality improvement
initiatives to raise the quality and consistency of educational placements
To oversee the delivery of high quality and timely management information on all aspects of Training
Hub activity
To work with Clinical Leads to develop and present proposals to ICS strategic groups seeking
investment and/or support for workforce initiatives aimed at supporting General Practice
To deliver presentations to large groups at internal and external events as required
To coach, mentor and line manage the Training Hub team
To ensure that all Training Hub projects are planned and managed effectively
To produce and present written reports to committees, including the People Board, Primary Care
Commissioning Committee and Training Hub steering group & GPN Board
To engage with GP surgeries, PCNs and other key stakeholders on projects and initiatives
To analyse workforce and performance data identifying areas for collaborative working and/or
improvement
To manage and serve the monthly Steering Group, working with the clinical chair to plan Agenda
Items in advance and provide timely update reports
Job description
Job responsibilities
MAIN DUTIES AND RESPONSIBILITIES
To set the direction and provide leadership for the development and implementation of strategic
objectives
To review and implement national policy into local delivery, providing authoritative advice on the
implications for the Training Hub and the GP Practices
To engage with and support the development of system wide workforce strategies and initiatives,
ensuring the needs and challenges of the primary care workforce are considered
To be responsible for contract negotiations with Commissioners
To ensure the Training Hub is actively engaged in ICS strategic boards and committees, representing
Training Hub at various strategic forums
To manage the Training Hub finances, agreeing budget allocation, providing detailed forecasts
against budget lines, working with the Finance Department to report spend against forecast monthly
To ensure appropriate financial controls are in place to enable delivery of workstreams within the
budget allocated
To work with Clinical Leads to facilitate the development and embedding of quality improvement
initiatives to raise the quality and consistency of educational placements
To oversee the delivery of high quality and timely management information on all aspects of Training
Hub activity
To work with Clinical Leads to develop and present proposals to ICS strategic groups seeking
investment and/or support for workforce initiatives aimed at supporting General Practice
To deliver presentations to large groups at internal and external events as required
To coach, mentor and line manage the Training Hub team
To ensure that all Training Hub projects are planned and managed effectively
To produce and present written reports to committees, including the People Board, Primary Care
Commissioning Committee and Training Hub steering group & GPN Board
To engage with GP surgeries, PCNs and other key stakeholders on projects and initiatives
To analyse workforce and performance data identifying areas for collaborative working and/or
improvement
To manage and serve the monthly Steering Group, working with the clinical chair to plan Agenda
Items in advance and provide timely update reports
Person Specification
Qualifications
Essential
- Educated to degree level with appropriate
- management qualification
Desirable
- Appropriate business administrative qualifications and/or equivalent
- competencies
- CIPD or coaching / mentoring qualification
Skills, ability and knowledge
Essential
- Specialist knowledge in organisational and learning and development
- Project and Programme Management methodology
- Exceptional organisation and administrative skills
- Excellent oral and written communication skills
- Able to exercise discretion, high levels of initiative and independent decision making
- Knowledge and management of complex budgets
- Ability to prioritise own workload and work to tight time scales
- Ability to analyse and interpret information, pre-empt, and evaluate issues and recommend an appropriate course of action to address the issues
- Problem solving skills and ability to respond to sudden unexpected demands
- High quality relationship management, influencing, facilitation and presentation skills
- Strategic thinking, planning and analysis skills, with the ability to develop creative solutions to support the management of change
- Presence and credibility to work with the executive team and senior colleagues across the NHS
- Highly organised and able to manage a broad portfolio of activities
Desirable
- A general understanding of the NHS and the way it works
- Understanding of education pathways into the NHS
- Understanding of the training and professional development requirements within the NHS
- An understanding of primary care and General Practice
Working within Professional Boundaries
Essential
- Highly motivated and resourceful
- Able to maintain high standards of diplomacy and understand the principle of confidentiality
- Accepts responsibility and accountability for own work and can define the responsibilities of others
- Able to establish positive relationships and mutual respect with people at all levels
- Ability to contribute effectively
Experience
Essential
- Extensive experience in a complex delivery environment demonstrating delivery of change and operational planning
- Experience in the design and delivery of system wide change management programmes
- Significant Leadership and management experience working with senior
- management teams and subject matter experts in complex environments
- Demonstrated experience of co-ordinating numerous projects in complex and challenging environments
- Experience of managing and reporting on risks
- Experience of drafting briefing papers and correspondence at board level
- Has significant experience as a budget holder for multiple projects managingcomplex budgets, being an authorised signatory to a certain amount, as well as day to day budget management
- Understanding and experience of the public sector
- Significant experience of successfully operating in a politically sensitive
- environment
- Experience of tender and bid writing
- Experience of negotiation with senior stakeholders which may include difficult and controversial issues
- Experience of managing a large team
Desirable
- Significant and demonstrable management experience in the NHS
- Demonstrated experience in a Healthcare or GP environment
Analytical
Essential
- Ability to analyse complex issues where material is conflicting and drawn from multiple sources.
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
- Numerate and able to understand complex financial issues combined with deep analytical skills
- Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement
Personal Attributes
Essential
- Demonstrated capabilities to manage own workload and make informed decisions and working to tight and often challenging timescales
- Accepts responsibility and accountability for own work
- Seeks and uses professional support appropriately
- Understands the principle of confidentiality
Self-awareness
Essential
- Can demonstrate a flexible and adaptable approach
- Has realistic knowledge of personal strengths and areas for development
Person Specification
Qualifications
Essential
- Educated to degree level with appropriate
- management qualification
Desirable
- Appropriate business administrative qualifications and/or equivalent
- competencies
- CIPD or coaching / mentoring qualification
Skills, ability and knowledge
Essential
- Specialist knowledge in organisational and learning and development
- Project and Programme Management methodology
- Exceptional organisation and administrative skills
- Excellent oral and written communication skills
- Able to exercise discretion, high levels of initiative and independent decision making
- Knowledge and management of complex budgets
- Ability to prioritise own workload and work to tight time scales
- Ability to analyse and interpret information, pre-empt, and evaluate issues and recommend an appropriate course of action to address the issues
- Problem solving skills and ability to respond to sudden unexpected demands
- High quality relationship management, influencing, facilitation and presentation skills
- Strategic thinking, planning and analysis skills, with the ability to develop creative solutions to support the management of change
- Presence and credibility to work with the executive team and senior colleagues across the NHS
- Highly organised and able to manage a broad portfolio of activities
Desirable
- A general understanding of the NHS and the way it works
- Understanding of education pathways into the NHS
- Understanding of the training and professional development requirements within the NHS
- An understanding of primary care and General Practice
Working within Professional Boundaries
Essential
- Highly motivated and resourceful
- Able to maintain high standards of diplomacy and understand the principle of confidentiality
- Accepts responsibility and accountability for own work and can define the responsibilities of others
- Able to establish positive relationships and mutual respect with people at all levels
- Ability to contribute effectively
Experience
Essential
- Extensive experience in a complex delivery environment demonstrating delivery of change and operational planning
- Experience in the design and delivery of system wide change management programmes
- Significant Leadership and management experience working with senior
- management teams and subject matter experts in complex environments
- Demonstrated experience of co-ordinating numerous projects in complex and challenging environments
- Experience of managing and reporting on risks
- Experience of drafting briefing papers and correspondence at board level
- Has significant experience as a budget holder for multiple projects managingcomplex budgets, being an authorised signatory to a certain amount, as well as day to day budget management
- Understanding and experience of the public sector
- Significant experience of successfully operating in a politically sensitive
- environment
- Experience of tender and bid writing
- Experience of negotiation with senior stakeholders which may include difficult and controversial issues
- Experience of managing a large team
Desirable
- Significant and demonstrable management experience in the NHS
- Demonstrated experience in a Healthcare or GP environment
Analytical
Essential
- Ability to analyse complex issues where material is conflicting and drawn from multiple sources.
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
- Numerate and able to understand complex financial issues combined with deep analytical skills
- Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement
Personal Attributes
Essential
- Demonstrated capabilities to manage own workload and make informed decisions and working to tight and often challenging timescales
- Accepts responsibility and accountability for own work
- Seeks and uses professional support appropriately
- Understands the principle of confidentiality
Self-awareness
Essential
- Can demonstrate a flexible and adaptable approach
- Has realistic knowledge of personal strengths and areas for development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.