Urgent Care Technician

Greater Peterborough Network

Information:

This job is now closed

Job summary

This role provides post holders the opportunity to work across our hospital at home services including our virtual ward, urgent care wrap around service as well as assessing undifferentiated patients. The role will provide post holders with opportunities to develop their experience of urgent and primary care as part of a multidisciplinary team whilst supported by our clinical leads. GPN is an innovative patient focused organisation seeking to support patients to be cared for at home whenever possible.

Main duties of the job

To work as part of the multidisciplinary team, assisting with patient care, administrative and other departmental-related duties, as directed by a registered practitioner to ensure safe, timely and compassionate care for patients.

Under direction of a registered practitioner

  • Assess patients conditions including observations and other skills including chest auscultation.
  • Complete delegated diagnostic tasks such as phlebotomy, urinalysis, bladder scans and ECG recording.
  • Where advice is required or patient is outside of scope of practice, or condition warrants escalation link with service duty practitioner

About us

Our vision:To provide the patients of Greater Peterborough with high quality, sustainable healthcare that supports them to stay well and at home for as long as possible.

We are an ambitious at scale primary care organisation with a passion for integration and innovation.

We provide:

  • Enhanced evening and weekend access to General Practice.
  • Deliver at scale services to improve the health and wellbeing of the populations we serve.
  • Home visiting and community services
  • Virtual ward services.
  • Advice to ambulance crews to help patients remain at home or to see the most appropriate secondary care team.
  • Recruitment, induction and support of workforce through a team dedicated to supporting Primary Care Networks and hosting of the Cambridgeshire & Peterborough Training Hub.

Our principles

  • To attract innovation and investment into primary care.
  • To be dynamic always seeking out new opportunities.
  • To be the primary care provider at scale -supporting delivery of services at place level that benefits our patients and members.
  • To engage our clinical community identifying local clinical leaders to drive service redesign and delivery across our place.
  • To face challenges head on, working collaboratively to deliver solutions.

Date posted

10 February 2025

Pay scheme

Other

Salary

£34,984.40 a year unsocial hours paid 15% Saturdays, 20% Sundays/Bank Holidays

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

U0088-25-0009

Job locations

Allia Future Business Centre

London Road

Peterborough

Cambridgeshire

PE2 8AL


Job description

Job responsibilities

Key duties and responsibilities:

1. Working as part of a team visit patients at home

2. Assist in delivering a high standard of holistic care to these patients, promoting their equality and dignity at all times.

3. Maintain confidentiality and be polite at all times.

4. Communicate effectively with other members of the team to ensure all appointments are coordinated efficiently.

5. Assist with the preparation, cleanliness and tidiness of all equipment.

6. To ensure professional interactions with patients in person and on the telephone.

7. Accurately enter patient details on all digital systems.

8. Assist with dressings and wound reviews.

9. Supporting and adhering to chaperone policies.

10. Support review of patients by performing and reporting on clinical observation of a patients temperature, pulse, respiration rate and blood pressure.

11. Undertake chest auscultation as part of patient assessment.

12. Obtain measurement of a patients height and weight and perform urinalysis if required.

13. Obtain swabs, blood samples, skin scrapings, nail clippings, urine, stool and sputum specimens as requested.

14. Give formal verbal and/or written advice to patients and/or their carers within remit.

15. Liaise closely with the registered colleagues and ancillary staff to ensure the service operates efficiently.

16. Support registered professionals with clinical activities.

17. Report any problems, accidents or incidents to the practitioner in charge and adhere to organisational policy and procedures.

18. Ensure stock levels and equipment are maintained, and exercise care and economy in the use of supplies and equipment.

19. Routine checking of resuscitation and other equipment.

20. Ensure maintenance of good relationships within the department and other areas of the organisation.

21. To attend in service training as required.

Educational:

1. Undertake and complete relevant competency packages

2. Highlight additional training requirements relevant to your role, and identify when mandatory training due for up-dates.

3. Participate in own appraisal and review process.

4. Keep up to date with current changes in practice sharing the knowledge within the team

Job description

Job responsibilities

Key duties and responsibilities:

1. Working as part of a team visit patients at home

2. Assist in delivering a high standard of holistic care to these patients, promoting their equality and dignity at all times.

3. Maintain confidentiality and be polite at all times.

4. Communicate effectively with other members of the team to ensure all appointments are coordinated efficiently.

5. Assist with the preparation, cleanliness and tidiness of all equipment.

6. To ensure professional interactions with patients in person and on the telephone.

7. Accurately enter patient details on all digital systems.

8. Assist with dressings and wound reviews.

9. Supporting and adhering to chaperone policies.

10. Support review of patients by performing and reporting on clinical observation of a patients temperature, pulse, respiration rate and blood pressure.

11. Undertake chest auscultation as part of patient assessment.

12. Obtain measurement of a patients height and weight and perform urinalysis if required.

13. Obtain swabs, blood samples, skin scrapings, nail clippings, urine, stool and sputum specimens as requested.

14. Give formal verbal and/or written advice to patients and/or their carers within remit.

15. Liaise closely with the registered colleagues and ancillary staff to ensure the service operates efficiently.

16. Support registered professionals with clinical activities.

17. Report any problems, accidents or incidents to the practitioner in charge and adhere to organisational policy and procedures.

18. Ensure stock levels and equipment are maintained, and exercise care and economy in the use of supplies and equipment.

19. Routine checking of resuscitation and other equipment.

20. Ensure maintenance of good relationships within the department and other areas of the organisation.

21. To attend in service training as required.

Educational:

1. Undertake and complete relevant competency packages

2. Highlight additional training requirements relevant to your role, and identify when mandatory training due for up-dates.

3. Participate in own appraisal and review process.

4. Keep up to date with current changes in practice sharing the knowledge within the team

Person Specification

Qualifications

Essential

  • Ambulance Technician Qualification / Associate Ambulance Practitioner Qualification.
  • Driving licence

Experience

Essential

  • Proven clinical practice within an acute/urgent care/emergency setting including a minimum of 12 months front line ambulance service experience.

Skills

Essential

  • Excellent communication skills: interpersonal, written and verbal
  • Confidence to adapt to an evolving and changing service.
  • Well-developed IT skills
  • Good organisational skills with the ability to prioritise a demanding workload in order to provide quality care to patient

Desirable

  • Phlebotomy
Person Specification

Qualifications

Essential

  • Ambulance Technician Qualification / Associate Ambulance Practitioner Qualification.
  • Driving licence

Experience

Essential

  • Proven clinical practice within an acute/urgent care/emergency setting including a minimum of 12 months front line ambulance service experience.

Skills

Essential

  • Excellent communication skills: interpersonal, written and verbal
  • Confidence to adapt to an evolving and changing service.
  • Well-developed IT skills
  • Good organisational skills with the ability to prioritise a demanding workload in order to provide quality care to patient

Desirable

  • Phlebotomy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Greater Peterborough Network

Address

Allia Future Business Centre

London Road

Peterborough

Cambridgeshire

PE2 8AL


Employer's website

https://greaterpeterboroughgps.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Greater Peterborough Network

Address

Allia Future Business Centre

London Road

Peterborough

Cambridgeshire

PE2 8AL


Employer's website

https://greaterpeterboroughgps.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Clinical Service Lead (Unplanned/Urgent Care)

Rachel Avery

rachel.avery2@nhs.net

Date posted

10 February 2025

Pay scheme

Other

Salary

£34,984.40 a year unsocial hours paid 15% Saturdays, 20% Sundays/Bank Holidays

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

U0088-25-0009

Job locations

Allia Future Business Centre

London Road

Peterborough

Cambridgeshire

PE2 8AL


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