Job summary
You will work closely under the supervision of the Clinical Safety Officer to identify and mitigate potential hazards in new digital pathway designs that have been commissioned by NHS organisations, to reduce the clinical safety risk to a minimum.
Work closely with clinical teams from external NHS organisations, who have commissioned digital pathway developments, to conduct safety hazard workshops, identifying the key safety hazards and working closely with Health Call developers, project managers and delivery team, to ensure any design in the clinical functionality, supports the mitigation of any potential safety risks that may be introduced as part of new digital clinical pathways.
Evaluate and provide metrics for clinical and patient benefits realisation, providing supporting evidence for wider deployment and implementation.
Main duties of the job
Adhere to the principles of DCB 0129, identifying key functional requirements impacting on the safety of digital pathway deployment, producing the end to end documentation and processes required in the development of Health IT products.
Evaluate and provide metrics for clinical and patient benefits supporting evidence for wider deployment and implementation.
Lead multiple clinical pathway developments in the safety aspects of development, producing relevant safety documentation that will support the clinical safety case report prior to live deployment of clinical pathways, after CSO approval.
As an expert of each pathway allocated, you will also evaluate the clinical and patient benefits, utilising and adapting the NHS England, Evaluating Improvement framework, to underpin the quality improvement and improved patient outcomes realised from the digital transformation deployment.
About us
Health Call is a unique organisation. It is a collaboration of seven North East NHS trusts which develops digital health solutions. As an NHS-owned organisation, we put patients and clinicians at the centre of everything we do. We have a ‘share and spread’ philosophy where we develop a product in one part of our region, we make it available to others which brings down the cost of implementing digital solutions. We are passionate about transforming health and social care pathways which ultimately mean that patients receive the best and safest care.
Job description
Job responsibilities
Key results/objectives
1. Establish
and manage pathway specific expert user groups pan region, to share best
practice and ensuring expert evolution and quality improvement of product
development.
2. Organise
and run hazard workshops, identifying potential risks with clinical
commissioning leads as the domain experts.
3. Complete
the hazard workshop outputs in the form of hazard logs, identifying causes,
controls in place, and mitigations to reduce clinical safety impact when
deploying pathways into live environments.
4. Identify
main hazards and key clinical factors that would introduce risk to patient
safety on deployment. Work closely with the test team, to ensure test scripts
and testing supports the end-to-end process and essential clinical safety touch
points.
5. Produce
clinical safety management plans, hazard log outputs and mitigations, and the
production of clinical safety case reports, with CSO supervision and approval. Adhere
to DCB 0129, highlighting assumptions and expectations for the deploying
organisation under DCB 0160. Work closely with Health Calls CSO, to ensure all
relevant documentation is appropriate and clinical risk has been mitigated to
an acceptable level, for deployment.
6. Define
baseline metrics to both qualitatively and quantitatively measure improvement
and evaluation of allocated pathway developments.
7. Evaluate
clinical service delivery, patient experience, clinical outcomes and staff
benefits for allocated pathway developments, to support wider implementation
and clinical digital transformation.
8. Responsible
for liaison with the clinical stakeholder lead, of the commissioning
organisation, working closely to ensure the specification and requirements are
met within the safety standards.
9. Maintain
clinical expertise operating within practitioner boundaries of competence.
Professional competency frameworks to be adhered to according to clinical
background, ensuring professional CPD requirements are maintained.
10. Support
contract sustainability through clinical engagement, increasing adoption
locally and out of area.
11. Contribute
to wider team and organisational objectives and pathway developments as agreed.
12. Develop and manage close relationships and
co-ordination with other Health Call operating areas.
This Job Description is intended as a general
guidance to the duties and responsibilities of the post and is not, therefore,
exhaustive. It will be subject to review, in light of changing circumstances
and in consultation with the post-holder.
Job description
Job responsibilities
Key results/objectives
1. Establish
and manage pathway specific expert user groups pan region, to share best
practice and ensuring expert evolution and quality improvement of product
development.
2. Organise
and run hazard workshops, identifying potential risks with clinical
commissioning leads as the domain experts.
3. Complete
the hazard workshop outputs in the form of hazard logs, identifying causes,
controls in place, and mitigations to reduce clinical safety impact when
deploying pathways into live environments.
4. Identify
main hazards and key clinical factors that would introduce risk to patient
safety on deployment. Work closely with the test team, to ensure test scripts
and testing supports the end-to-end process and essential clinical safety touch
points.
5. Produce
clinical safety management plans, hazard log outputs and mitigations, and the
production of clinical safety case reports, with CSO supervision and approval. Adhere
to DCB 0129, highlighting assumptions and expectations for the deploying
organisation under DCB 0160. Work closely with Health Calls CSO, to ensure all
relevant documentation is appropriate and clinical risk has been mitigated to
an acceptable level, for deployment.
6. Define
baseline metrics to both qualitatively and quantitatively measure improvement
and evaluation of allocated pathway developments.
7. Evaluate
clinical service delivery, patient experience, clinical outcomes and staff
benefits for allocated pathway developments, to support wider implementation
and clinical digital transformation.
8. Responsible
for liaison with the clinical stakeholder lead, of the commissioning
organisation, working closely to ensure the specification and requirements are
met within the safety standards.
9. Maintain
clinical expertise operating within practitioner boundaries of competence.
Professional competency frameworks to be adhered to according to clinical
background, ensuring professional CPD requirements are maintained.
10. Support
contract sustainability through clinical engagement, increasing adoption
locally and out of area.
11. Contribute
to wider team and organisational objectives and pathway developments as agreed.
12. Develop and manage close relationships and
co-ordination with other Health Call operating areas.
This Job Description is intended as a general
guidance to the duties and responsibilities of the post and is not, therefore,
exhaustive. It will be subject to review, in light of changing circumstances
and in consultation with the post-holder.
Person Specification
Qualifications
Essential
- Clinician with current registration with an appropriate professional body. (e.g., RCN, GPhC, etc)
- Experience of working within a clinical informatics capacity or team, where development or deployment of digital pathways has been implemented.
- Excellent clinical analytical skills, where complex information requires interpretation, impact predicted, and mitigations considered and applied.
- Understanding of clinical safety principles
- Minimum 5 years clinical experience in a clinical setting
- Excellent communication skills, both verbal and written
- Self-starter and excellent time management.
- Excellent organisational and stakeholder management skills.
- Excellent team player.
- Ability to challenge where clinical risk will compromise patient safety.
- Driving license
- Competent with Microsoft Office
Desirable
- Experience within a clinical safety role, either supplier or NHS organisation
- Experience of Health IT software environment
- Experience of working in benefits realisation
- Accredited Clinical Safety Officer
Person Specification
Qualifications
Essential
- Clinician with current registration with an appropriate professional body. (e.g., RCN, GPhC, etc)
- Experience of working within a clinical informatics capacity or team, where development or deployment of digital pathways has been implemented.
- Excellent clinical analytical skills, where complex information requires interpretation, impact predicted, and mitigations considered and applied.
- Understanding of clinical safety principles
- Minimum 5 years clinical experience in a clinical setting
- Excellent communication skills, both verbal and written
- Self-starter and excellent time management.
- Excellent organisational and stakeholder management skills.
- Excellent team player.
- Ability to challenge where clinical risk will compromise patient safety.
- Driving license
- Competent with Microsoft Office
Desirable
- Experience within a clinical safety role, either supplier or NHS organisation
- Experience of Health IT software environment
- Experience of working in benefits realisation
- Accredited Clinical Safety Officer
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
