Job summary
This is an ideal opportunity for a Health Care Support
Worker who is seeking to broaden and utilize their range of skills and
knowledge as part of a multi-disciplinary team. The post holder will
participate in the delivery of skilled, autonomous care to patients.
We are looking for a highly motivated person who
will work as part of a multi-disciplinary team to provide expertise across the
PCN.
You will be a central point of contact for patients,
linking them with sources of support within local communities. You will take a
person-centred approach to work with patients identified by GP surgeries and
undertake guided conversations with patients. The PCN Healthcare Support Worker
will provide non-medical support that improves patients health and wellbeing.
You will be expected to develop links with local GP
practices, colleagues within the service, local communities and VCS to ensure
delivery of integrated, patient focused care, demonstrating flexibility in the
role, and a caring attitude towards patients.
This is an exciting position and you will need to be
self-motivated and able to work on your own, whilst also integrating into a
number of well-established General Practices. You will have excellent
organisational, interpersonal and communication skills together with a good
working knowledge of primary care and the challenges facing patient care in the
NHS.
Main duties of the job
- Working in partnership with the practice team to support patients and promote positive lifestyle changes, with the aim of preventing ill-health by means of behavioural change techniques.
- Providing information and advice about a wide range of services in order to promote health and well-being in order to support independence within communities.
- Contributing to reducing demand on statutory services, hospital admissions and to combat unnecessary GP appointments.
- Provide patients with personalised support to address wider determinants of health such as debt, housing and physical inactivity.
Produce a simple personalised care plan to address the patients health & wellbeing needs by introducing or reconnecting people to community groups or statutory services.
About us
Greenwich PCN Alliance Limited has been running since 2020 and consists of 4 PCNs: Blackheath and Charlton PCN, Eltham PCN, Heritage PCN and Unity PCN. Our aim at Greenwich PCN Alliance Limited is support the improvement of primary care across Greenwich by providing support to Primary Care Networks (PCN) across Greenwich and recruiting Additional Roles via the the Additional Roles Reimbursement Scheme (ARRS)
Job description
Job responsibilities
Job Summary:
This is an ideal opportunity for a Health Care Support Worker who is seeking to broaden and utilize their range of skills and knowledge as part of a multi-disciplinary team. The post holder will participate in the delivery of skilled, autonomous care to patients.
We are looking for a highly motivated person who will work as part of a multi-disciplinary team to provide expertise across the PCN.
You will be a central point of contact for patients, linking them with sources of support within local communities. You will take a person-centred approach to work with patients identified by GP surgeries and undertake guided conversations with patients. The PCN Healthcare Support Worker will provide non-medical support that improves patients health and wellbeing.
You will be expected to develop links with local GP practices, colleagues within the service, local communities and VCS to ensure delivery of integrated, patient focused care, demonstrating flexibility in the role, and a caring attitude towards patients.
This is an exciting position and you will need to be self-motivated and able to work on your own, whilst also integrating into a number of well-established General Practices. You will have excellent organisational, interpersonal and communication skills together with a good working knowledge of primary care and the challenges facing patient care in the NHS.
Primary Responsibilites:
- Working in partnership with the practice team to support patients and promote positive lifestyle changes, with the aim of preventing ill-health by means of behavioural change techniques.
- Providing information and advice about a wide range of services in order to promote health and well-being in order to support independence within communities.
- Contributing to reducing demand on statutory services, hospital admissions and to combat unnecessary GP appointments.
- Provide patients with personalised support to address wider determinants of health such as debt, housing and physical inactivity.
Produce a simple personalised care plan to address the patients health & wellbeing needs by introducing or reconnecting people to community groups or statutory services.
Job description
Job responsibilities
Job Summary:
This is an ideal opportunity for a Health Care Support Worker who is seeking to broaden and utilize their range of skills and knowledge as part of a multi-disciplinary team. The post holder will participate in the delivery of skilled, autonomous care to patients.
We are looking for a highly motivated person who will work as part of a multi-disciplinary team to provide expertise across the PCN.
You will be a central point of contact for patients, linking them with sources of support within local communities. You will take a person-centred approach to work with patients identified by GP surgeries and undertake guided conversations with patients. The PCN Healthcare Support Worker will provide non-medical support that improves patients health and wellbeing.
You will be expected to develop links with local GP practices, colleagues within the service, local communities and VCS to ensure delivery of integrated, patient focused care, demonstrating flexibility in the role, and a caring attitude towards patients.
This is an exciting position and you will need to be self-motivated and able to work on your own, whilst also integrating into a number of well-established General Practices. You will have excellent organisational, interpersonal and communication skills together with a good working knowledge of primary care and the challenges facing patient care in the NHS.
Primary Responsibilites:
- Working in partnership with the practice team to support patients and promote positive lifestyle changes, with the aim of preventing ill-health by means of behavioural change techniques.
- Providing information and advice about a wide range of services in order to promote health and well-being in order to support independence within communities.
- Contributing to reducing demand on statutory services, hospital admissions and to combat unnecessary GP appointments.
- Provide patients with personalised support to address wider determinants of health such as debt, housing and physical inactivity.
Produce a simple personalised care plan to address the patients health & wellbeing needs by introducing or reconnecting people to community groups or statutory services.
Person Specification
Experience
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Competent in the use of Office and Outlook
- EMIS/SystmOne/Vision user skills
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow clinical policy and procedure
Personal Qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated, forward thinker
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure/in stressful situations
- Effectively able to communicate and understand the needs of the patient
- Commitment to ongoing professional development
- Effectively utilise resources
- Punctual and committed to supporting the team effort
Person Specification
Experience
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Competent in the use of Office and Outlook
- EMIS/SystmOne/Vision user skills
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow clinical policy and procedure
Personal Qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated, forward thinker
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure/in stressful situations
- Effectively able to communicate and understand the needs of the patient
- Commitment to ongoing professional development
- Effectively utilise resources
- Punctual and committed to supporting the team effort
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.