Job summary
gtd healthcare is one of the largest NHS commissioned Primary and Urgent care providers in North West England. Our People Services (HR) Team has grown year on year, and in order to continue providing an excellent people service to our business, we are looking to recruit a highly capable Apprentice People (HR) Administrator on a full time basis.
The Apprentice People (HR) Administrator will be responsible for providing administrative support to the People Operations Team, contributing to providing a high quality service to both employees and managers. The post holder will be required work flexibly, supporting colleagues when required.
The successful candidate will
primarily have responsibility for processing all changes to employee contracts
of employment, including change to positions, job patterns, and leavers.
This
role will require a candidate who is able to work with systems easily, previous
experience in HR is desirable but not essential if transferable skills can be
demonstrated from other roles.
We are keen to develop and support staff to excel their career aspirations whilst making a positive difference to patients and the community. We will support the successful candidate in completing a level 3 apprenticeship. We put our people at the heart of everything we do. We are a values driven organisation and we are passionate about providing the best possible healthcare for our patients.
Main duties of the job
- Administer any contractual
changes during the employee life cycle, including issuing letters/contracts of
employment and conducting changes to the HR system.
- Process staff leavers,
ensuring appropriate paperwork is issued, arrangements for last working day is
finalised.
- Be a system expert
for our internal HR systems.
- Manage the HR
database, inputting and updating records, and providing training to both
employees and managers on their use of the HR system as appropriate.
- Ensure maternity, paternity
and adoption cases are communicated to payroll e.g. when leave commences and
ends.
- Answer day to day queries
from employees received to the generic HR inbox, including access to the HR
system and annual leave queries.
- Ensure sickness absence
cases are captured and the system is kept up to date.
- Assist People Operations colleagues in maintaining
information databases, including absence and exit interviews.
For further details, please refer to the attached job description.
About us
At gtd healthcare we believe we do things differently. Our not-for-profit ethos, with a drive to innovate care offers patients the best experience possible and a unique opportunity to transform services.
We are keen to develop and support staff to excel their career aspirations whilst making a positive difference to patients and the community. We put our people at the heart of everything we do. We are a values driven organisation and we are passionate about providing the best possible healthcare for our patients.
Benefits package
As an employee of gtd healthcare, you'll be able to take advantage of our benefits package, including:
- working for a values-driven organisation;
- Real living wage employer;
- access to Wagestream, which provides flexible and on-demand access to stream your pay during the month, in real-time, when picking-up extra shifts;
- 30 days annual leave, rising to 32 after five years of continuous service;
- flexible pension benefits including NHS pension scheme;
- flexible working hours and policies;
- family friendly and carer policies;
- opportunities to apply for innovation and quality awards;
- access to gtd healthcares wellbeing initiatives, which offer a wide range of tools and resources;
- gtd healthcare social and fun activities;
- cycle to work scheme.
Job description
Job responsibilities
- Act as the first point of contact for all employee/manager queries sent to the HR email address, replying where possible or escalating to other members of the team if required.
- Administer the system changes for all contractual changes during the employee life cycle, such as changes to positions, hours and salary.
- Issue new letters/contracts of employment for all employee contractual changes completed.
- Advise managers on correct process/policy for completing employee changes and challenge managers where this process has not been correctly followed.
- Act as the gatekeeper when processing changes to ensure these are administered fairly across staff. This may include checking correct pay scales have been applied or that positions are within establishment and have been approved, among others.
- Coach line managers on best practice for completing employee changes and demonstrate system ways of working as required.
- Process staff leavers, ensuring system action is completed, appropriate paperwork is issued and arrangements for last working day is finalised.
- Act as the system expert for processing all changes to employee data on the HR systems and share system knowledge with colleagues within and outside of the team.
- Liaise with the payroll department on any other payroll & pension or staff queries as required.
- Manage the wider HR database, inputting and updating records, and providing training to both employees and managers on their use of the HR system as appropriate.
- Ensure accurate records are maintained across the HR & Payroll system and the Rota system; conducting audits as required.
- Ensure maternity, paternity and adoption cases are communicated to payroll e.g. when leave commences and ends.
- Ensure sickness absence cases are captured, relevant paperwork is received and the system is kept up to date.
- Run staff reports as required to support colleagues in ensuring correct policy and process is followed.
- Understand the functionality of the HR systems and how this may offer solutions to other data storing/reporting requirements for the business.
- Assist People Operations colleagues in maintaining information databases, including absence and exit interviews.
- Attend employee meetings to take minutes as required.
- Support and assist the Head of People Services and wider business colleagues with a range of projects and initiatives as required.
- Promote Equality and Diversity as part of the culture of the organisation.
- Support GDPR compliance by ensuring employee data is processed in line with regulations, and disposed of accordingly.
- Undertake any other reasonable tasks as directed from time to time by the People Business Partner or Head of People Services.
Other duties
- Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation.
Job description
Job responsibilities
- Act as the first point of contact for all employee/manager queries sent to the HR email address, replying where possible or escalating to other members of the team if required.
- Administer the system changes for all contractual changes during the employee life cycle, such as changes to positions, hours and salary.
- Issue new letters/contracts of employment for all employee contractual changes completed.
- Advise managers on correct process/policy for completing employee changes and challenge managers where this process has not been correctly followed.
- Act as the gatekeeper when processing changes to ensure these are administered fairly across staff. This may include checking correct pay scales have been applied or that positions are within establishment and have been approved, among others.
- Coach line managers on best practice for completing employee changes and demonstrate system ways of working as required.
- Process staff leavers, ensuring system action is completed, appropriate paperwork is issued and arrangements for last working day is finalised.
- Act as the system expert for processing all changes to employee data on the HR systems and share system knowledge with colleagues within and outside of the team.
- Liaise with the payroll department on any other payroll & pension or staff queries as required.
- Manage the wider HR database, inputting and updating records, and providing training to both employees and managers on their use of the HR system as appropriate.
- Ensure accurate records are maintained across the HR & Payroll system and the Rota system; conducting audits as required.
- Ensure maternity, paternity and adoption cases are communicated to payroll e.g. when leave commences and ends.
- Ensure sickness absence cases are captured, relevant paperwork is received and the system is kept up to date.
- Run staff reports as required to support colleagues in ensuring correct policy and process is followed.
- Understand the functionality of the HR systems and how this may offer solutions to other data storing/reporting requirements for the business.
- Assist People Operations colleagues in maintaining information databases, including absence and exit interviews.
- Attend employee meetings to take minutes as required.
- Support and assist the Head of People Services and wider business colleagues with a range of projects and initiatives as required.
- Promote Equality and Diversity as part of the culture of the organisation.
- Support GDPR compliance by ensuring employee data is processed in line with regulations, and disposed of accordingly.
- Undertake any other reasonable tasks as directed from time to time by the People Business Partner or Head of People Services.
Other duties
- Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation.
Person Specification
Qualifications
Essential
- Good standard of education with a minimum of 5 grade 4 GCSEs including Maths and English or equivalent.
Experience
Essential
- Experience of using Microsoft Office.
Desirable
- Experience of HR systems i.e. iTrent.
- Experience of minute taking.
- Experience of working in an HR environment.
- Experience of supporting HR processes.
Skills and Attributes
Essential
- Excellent organisational skills with a keen eye for detail.
- Excellent interpersonal and communication skills.
- Ability to work as part of a team and on own initiative.
- Confident technical ability and able to pick up new systems with ease.
- Ability to maintain confidentiality.
- Able to work flexibly and under pressure.
- Reliable and punctual.
- Ability to work closely with staff at all levels within the organisation.
Person Specification
Qualifications
Essential
- Good standard of education with a minimum of 5 grade 4 GCSEs including Maths and English or equivalent.
Experience
Essential
- Experience of using Microsoft Office.
Desirable
- Experience of HR systems i.e. iTrent.
- Experience of minute taking.
- Experience of working in an HR environment.
- Experience of supporting HR processes.
Skills and Attributes
Essential
- Excellent organisational skills with a keen eye for detail.
- Excellent interpersonal and communication skills.
- Ability to work as part of a team and on own initiative.
- Confident technical ability and able to pick up new systems with ease.
- Ability to maintain confidentiality.
- Able to work flexibly and under pressure.
- Reliable and punctual.
- Ability to work closely with staff at all levels within the organisation.
