HR Advisor - People Services
Gtd Healthcare
The closing date is 12 January 2025
Job summary
At gtd healthcare,
our People Services (HR) Team has grown year on year, and in order to continue
providing an excellent people service to our business, we are looking to recruit an additional People Advisor.
This role is an exciting opportunity for an experienced individual to join us in continuing
to strengthen our people services function whilst allowing the successful
candidate to make the role their own.
The People Advisor will report
into the People Business Partners and will be responsible for providing
excellent generalist people advice to their designated business areas, whilst
working on business-wide projects and initiatives.
We are keen to develop and support staff to excel their career aspirations whilst making a positive difference to patients and the community. We put our people at the heart of everything we do. We are a values driven organisation and we are passionate about providing the best possible healthcare for our patients.
Main duties of the job
The People Advisor will
have the following key responsibilities (full role & duties can be found in
the job description):
- Be the first point of
contact for all manager and employee queries/issues, such as employee relations and sickness absence.
- Support service restructures and TUPE processes.
- Attend regular management meetings, providing accurate and timely data to inform
people processes.
- Support the recruitment
team with recruitment processes as required, including attending interviews.
- Supervise the work of the
people administrators, including being the first point of escalation
for work-related issues.
- Support the people business
partners in conducting monthly KPI reporting.
- Actively involved in introducing, reviewing, and/or carrying out employee
engagement/well-being projects and initiatives.
- Act as
the super user for Rotamaster, developing system structures, etc. where required and providing support to the people administrators in
completing payroll changes/updates to the system.
- Support in updating, and introducing, policies
& procedures in line with employment legislation.
- Support the creation and
delivery of training to be provided as required in line with organisational
need.
It is essential for the
successful candidate to be CIPD qualified, and to possess a good standard of
written and oral communication skills, including GCSE English qualifications.
Its also required that applicants will have a driving license to support
travel to various sites.
About us
At gtd healthcare we
believe we do things differently. Our not-for-profit ethos, with a drive to
innovate care offers patients the best experience possible and a unique
opportunity to transform services. We are keen to develop and support staff to
excel their career aspirations whilst making a positive difference to patients
and the community. We put our people at the heart of everything we do. We are a
values driven organisation and we are passionate about providing the best
possible healthcare for our patients.
Benefits package
As an employee of gtd
healthcare, youll be able to take advantage of our benefits package,
including:
- working for a values-driven organisation;
- living wage employer;
- access to Wagestream, which provides flexible and on-demand access to stream
your pay during the month, in real-time, when picking-up extra shifts;
- 30 days
annual leave, rising to 32 after five years of continuous service;
- flexible
pension benefits including NHS pension scheme;
- flexible working hours and
policies;
- family friendly and carer policies;
- opportunities to apply for
innovation and quality awards;
- access to gtd healthcare's well-being
initiatives, which offer a wide range of tools and resources;
- social and fun activities;
- cycle to work scheme;
- remote and hybrid working opportunities.
Job description
Job responsibilities
- Provide excellent advice and guidance to employees and line managers on day-to-day HR issues in line with company policies and procedures.
- Be the first point of
contact for all employee relations issues, including disciplinary, grievance and
performance. This will include advising on the process, attending and taking
notes at meetings and ensuring that consistent outcomes are given at all meetings
where possible.
- Support
managers to effectively manage sickness absence cases by advising and
supporting in accordance with absence management policies and the Equality Act,
liaising as appropriate with Occupational Health and attending meetings as
required.
- Supporting
service restructures and TUPE processes, including managing consultation processes,
changing terms and conditions, and redundancy, in accordance with policy and
employment legislation.
- Responding to high volume queries
and case management, responsible for personal time management and allocation of
time correctly.
- Attending regular management
meetings, providing accurate and timely HR data to inform people processes.
- Conduct exit interviews and
with the people business partners, use collected data to inform retention
initiatives and strategies involving the wider HR team.
- Support the recruitment team
with recruitment processes as required, including attending interviews.
- Ensure maternity, paternity
and adoption cases are managed effectively, employees are informed of their
entitlements. Work with the administrators to ensure payroll are informed.
- Liaise with the people administrators
to ensure sickness absence cases are captured and managed in line with Company
policy.
- Supervise the work of the people
administrators, including being the first point of escalation for work-related
issues.
- Assist and input into the work of
the people services team as a whole, including ensuring people records are
maintained, and appropriate systems are developed in order to provide a range of
regular management reports.
- Support the people business
partners in conducting monthly KPI reporting and providing accurate data to the
business.
- Be
responsible for centralised recording and reporting on employee data, such as
Covid-19 absences, Covid-19 and flu vaccination records, etc.
- Taking
an active part in introducing, reviewing, and/or carrying out employee engagement/wellbeing
projects and initiatives.
- Act as
the super user for Rotamaster, developing system structures, etc. where required.
This includes providing support to the people administrators in completing
payroll changes and updates to the system.
- Support the head of people services
and people business partners in updating, and introducing, HR policies &
procedures in line with employment legislation.
- Supporting the creation and
delivery of training to be provided as required in line with organisational
need.
- Support and assist the head
of people services and wider business colleagues with a range of projects and
initiatives as required.
- Keep
abreast of developments in employment legislation and case law.
- Promote Equality and Diversity
as part of the culture of the organisation.
- Support GDPR compliance
by ensuring employee data is processed in line with regulations, and disposed
of accordingly.
- Undertake
any other reasonable tasks as directed from time to time by the head of people services.
Other duties:
- Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation.
Job description
Job responsibilities
- Provide excellent advice and guidance to employees and line managers on day-to-day HR issues in line with company policies and procedures.
- Be the first point of
contact for all employee relations issues, including disciplinary, grievance and
performance. This will include advising on the process, attending and taking
notes at meetings and ensuring that consistent outcomes are given at all meetings
where possible.
- Support
managers to effectively manage sickness absence cases by advising and
supporting in accordance with absence management policies and the Equality Act,
liaising as appropriate with Occupational Health and attending meetings as
required.
- Supporting
service restructures and TUPE processes, including managing consultation processes,
changing terms and conditions, and redundancy, in accordance with policy and
employment legislation.
- Responding to high volume queries
and case management, responsible for personal time management and allocation of
time correctly.
- Attending regular management
meetings, providing accurate and timely HR data to inform people processes.
- Conduct exit interviews and
with the people business partners, use collected data to inform retention
initiatives and strategies involving the wider HR team.
- Support the recruitment team
with recruitment processes as required, including attending interviews.
- Ensure maternity, paternity
and adoption cases are managed effectively, employees are informed of their
entitlements. Work with the administrators to ensure payroll are informed.
- Liaise with the people administrators
to ensure sickness absence cases are captured and managed in line with Company
policy.
- Supervise the work of the people
administrators, including being the first point of escalation for work-related
issues.
- Assist and input into the work of
the people services team as a whole, including ensuring people records are
maintained, and appropriate systems are developed in order to provide a range of
regular management reports.
- Support the people business
partners in conducting monthly KPI reporting and providing accurate data to the
business.
- Be
responsible for centralised recording and reporting on employee data, such as
Covid-19 absences, Covid-19 and flu vaccination records, etc.
- Taking
an active part in introducing, reviewing, and/or carrying out employee engagement/wellbeing
projects and initiatives.
- Act as
the super user for Rotamaster, developing system structures, etc. where required.
This includes providing support to the people administrators in completing
payroll changes and updates to the system.
- Support the head of people services
and people business partners in updating, and introducing, HR policies &
procedures in line with employment legislation.
- Supporting the creation and
delivery of training to be provided as required in line with organisational
need.
- Support and assist the head
of people services and wider business colleagues with a range of projects and
initiatives as required.
- Keep
abreast of developments in employment legislation and case law.
- Promote Equality and Diversity
as part of the culture of the organisation.
- Support GDPR compliance
by ensuring employee data is processed in line with regulations, and disposed
of accordingly.
- Undertake
any other reasonable tasks as directed from time to time by the head of people services.
Other duties:
- Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation.
Person Specification
Qualifications
Essential
- Minimum of 5 c grade GCSEs including Maths and English or equivalent.
- CIPD qualification or similar.
- Driving licence.
Skills and attributes
Essential
- Highly organised, able to prioritise a demanding workload and conflicting deadlines, remaining efficient under pressure and flexible to unexpected demands.
- Understanding of Employment Law principles and how to consider and apply these in HR practices.
- Ability to work as part of a team and on own initiative.
- Ability to maintain confidentiality.
- Reliable and punctual.
- Ability to liaise with professionals at all levels in a confident and effective manner.
- Personable and able to be empathetic in difficult situations.
- Attention to detail with good oral and written communication skills.
Experience
Essential
- Working with HR systems i.e. Rotamaster.
- Confident advising on HR policies and processes.
- Management of employee relations cases from start to finish.
- Managing difficult conversations and conflict resolution.
- Understanding of payroll processes and timeframes.
- Understanding of employee contracts and requirements.
- Supporting organisational change processes such a TUPE, restructure and redundancy.
- Extensive knowledge of Microsoft Office applications.
Desirable
- Experience of generating reports for use by senior management teams.
Person Specification
Qualifications
Essential
- Minimum of 5 c grade GCSEs including Maths and English or equivalent.
- CIPD qualification or similar.
- Driving licence.
Skills and attributes
Essential
- Highly organised, able to prioritise a demanding workload and conflicting deadlines, remaining efficient under pressure and flexible to unexpected demands.
- Understanding of Employment Law principles and how to consider and apply these in HR practices.
- Ability to work as part of a team and on own initiative.
- Ability to maintain confidentiality.
- Reliable and punctual.
- Ability to liaise with professionals at all levels in a confident and effective manner.
- Personable and able to be empathetic in difficult situations.
- Attention to detail with good oral and written communication skills.
Experience
Essential
- Working with HR systems i.e. Rotamaster.
- Confident advising on HR policies and processes.
- Management of employee relations cases from start to finish.
- Managing difficult conversations and conflict resolution.
- Understanding of payroll processes and timeframes.
- Understanding of employee contracts and requirements.
- Supporting organisational change processes such a TUPE, restructure and redundancy.
- Extensive knowledge of Microsoft Office applications.
Desirable
- Experience of generating reports for use by senior management teams.
