Medical Lead - Specialist Services

Job responsibilities

Operational Responsibilities

• Monitor skill-mix and deployment of medical staff to ensure optimal service delivery. Manage staffing levels within agreed budgets with the Senior/Operations Manager working with administrative staff to fulfil staff rotas with the appropriate skill mix for the service.
• Support the management of sickness absence of GPs in partnership with the Operations Manager and undertake quality and performance monitoring to identify any related issues.
• Evaluate, organise, and oversee medical staff recruitment, induction and training and ensure that all staff are adequately trained to fulfil their role.
• As Medical Lead, you would be required to support medical clinicians directly and non-medical clinicians in collaboration as their direct professional lead when the clinicians performance is causing concern and oversee the development, delivery, and monitoring of action plans in respect of individual need for educational programs / targeted learning or retraining to realise their full potential in line with company policy and procedures.
• Collaborate with the senior management team, People Services, Medical Director, Associate Medical Director, and Responsible Officer to manage performance, resolution of disputes and grievances in accordance with gtd healthcare policies and procedures.
• Attend internal and external meetings, ensuring good working relations and that feedback and developments are communicated appropriately.
• Work effectively as part of the team, to achieve objectives and key performance indicators.
• Receive assurance that all medical and non-medical staff are aware of Health & Safety Policies and Procedures and current legislation.
• Ensure that medical and non-medical staff always work within their scope of practice, guidance and report any issues using identified procedures for escalating and managing appropriate concerns.

Professional Leadership Responsibilities

• Work collaboratively with Senior Managers to develop and maintain effective service delivery models.
• Support the Clinical Effectiveness agenda.
• Lead on the professional development and recruitment of the medical workforce in collaboration with the Head of Locality, Head of Nursing and Medical Director/Associate Medical Director
• Work collaboratively on the development of medical recruitment and retention strategies to support a stable workforce.
• Work collaboratively with Senior Managers to support medical and nonmedical staff development to maximise individual potential, provide clinical supervision, always acting as a positive role model.
• Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice. This would include delivery of relevant education to medical and clinical colleagues.
• Encourage reflective practice within the team demonstrating a positive and supportive approach with support to the Operations Manager for clinical performance management issues.
• Work proactively within the teams to support and develop user and carer involvement in service delivery and service redesign to ensure the development of patient centred care and implementation of Trauma Informed Care.
• Ensure the continued development of medical standards, building on good practice by developing a professional accountability framework for medical staff across the service.
• Work closely with the teams to take a collaborative approach to decision making with encouragement of the multi-disciplinary team-work and clinical excellence by motivating and developing each clinician individually and as part of a team.
• Working with the Operations Manager, you would ensure that the team maintain high quality standards for the environment in line with gtd healthcare policies and procedures and CQC standards.
• Ensure the service team implements and maintains national and organisational governance standards with appropriate support from the service and gtd healthcare central resources.
• Participate and ensure the delivery of regular clinical meetings with the Operations Manager and Clinical Service Manager to discuss and manage service issues and provision.
• Attend meetings, to optimise local integration opportunities and support the delivery of service and growth of the services within the local health economy.

Clinical Practice

• Perform safe trauma informed and culturally appropriate clinical assessment of patients as part of a clinical portfolio. Plan, implement and evaluate an effective management plan for the patient, ensuring safe discharge/referral and/or transfer to an appropriate health care service.
• Use of evidence to inform effective practice across the service using the results or national clinical audit projects, confidential enquiries and clinical guidelines published by external bodies.
• Support clinical staff with definitive clinical assessment, prescribing and clinical advice with priorities and outcomes and ensure appropriate policies, guidelines and procedures are followed.
• Support lead speciality clinical staff to develop and align services to national guidance.
• Prioritise health problems and intervene appropriately to assist the patient in complex, urgent, emergency, or routine situations, including initiation of effective emergency care.
• Keep up to date with all aspects of clinical practice including NICE guidelines and Clinical Effectiveness and supporting others to embed these within service.
• Identify themes and trends in population health and proactively support in reducing health inequalities.
• Support the service to deliver on Key Performance Indicators and meet the national service specifications.
• Support clinical staff with the signing of PGDs and PSDs for emergency vaccinations clinics and routine vaccinations clinics, influenza, pneumococcal, and shingles vaccinations after due diligence.

Communication

• Utilise and demonstrate sensitive communication styles, to staff and patients.
• Communicate effectively (and to further support staff in this area) with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background, and preferred ways of communicating.
• Anticipate barriers to communication and take action to improve communication.
• Maintain effective communication within the organisation and with external stakeholders.
• Ensure awareness of sources of support and guidance and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate.

Delivering a Quality Service

• Recognise and work within own competence and the professional code of conduct as regulated by the GMC.
• Produce accurate, contemporaneous, and complete records of patient consultation, consistent with legislation, policies and procedures.
• Deliver care according to evidence based validated clinical guidelines including NICE, QOF and other targets/guidelines.
• Assess effectiveness of care delivery through self and peer review, benchmarking, and formal evaluation.
• At all times to behave as a professional clinician and act as ambassador for the service reflecting the values of gtd healthcare.
• Initiate and participate in the maintenance of quality governance systems and processes across the organisation and its activities.
• To work with medical staff to ensure they are supported in their GMC revalidation requirements.
• Support the Medical Director and Associate Medical Director Primary Care Services to support appraisal outcomes, 1-1s and reflection where appropriate within the service.
• Utilise the audit cycle as a means of evaluating the quality of the work of self and the teams, implementing improvements where required.
• In partnership with other clinical teams, collaborate on improving the quality of health care responding to local and national policies and initiatives as appropriate.
• Work with the governance team to ensure that risks, incidents or complaints are dealt with in a timely manner, to ensure appropriate escalation within the clinical and wider management team.
• Support and participate in shared learning across the organisation and wider organisation.
• To support staff to understand and apply legal issues that support the identification of vulnerable and abused children and adults and be aware of statutory child/vulnerable patients health procedures and local safeguarding guidance.

Team Working

• Understand own role and scope and identify how this may develop over time.
• Work as an effective and responsible team leader, supporting others and exploring the mechanisms to develop new ways of working.
• Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence.
• Prioritise own workload and ensure effective time-management strategies are embedded within the culture of the team.
• Work effectively with others to clearly define values, direction and policies impacting upon care delivery.
• Discuss, highlight and work with the team to create opportunities to improve patient care.
• Manage and lead on the delivery of specifically identified services or projects as agreed with the organisations management team.

Management of Risk

• Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients.
• Support the Management Team in ensuring that staff practice safely, conform to health, safety and security legislation, policies, procedures, and guidelines.
• Support the Management Team in monitoring work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.

Managing Information

• Use technology and appropriate software as an aid to management in planning, implementation and monitoring of care, presenting and communicating information.
• Review and process data using appropriate systems in order to ensure easy and accurate information retrieval for monitoring and audit processes.

For further details, please refer to the job description atatched.

Qualifications

Essential

• Fully qualified GP with GMC registration.
• Certificate of completion of training in General practice with MRCGP
• examination or equivalent.
• Included on the GP performers list (with no conditions preventing
• working or restrictions on practice).
• Comply with annual appraisal and revalidation.
• Full professional indemnity.
• Evidence of continued professional development.

Desirable

• UK driving license.
• GMC approved GPST educational trainer or desire to develop role.
• Postgraduate qualification in medical management or medical leadership.

Experience

Essential

• Experience of working in primary care environment.
• Excellent clinical skills in assessment, diagnosis and management of acute and chronic primary care presentations.
• Excellent leadership skills with the ability to influence and negotiate.
• Excellent communication and interpersonal skills.
• Clear understanding of professional responsibility and accountability.
• Be organised and efficient in record keeping and completion of
• paperwork.
• Excellent Time management being able to prioritise work and work
• under pressure.
• Computer literate (Microsoft office) and can work with or rapidly adopt
• skills in new clinical IT systems.
• Experience of increasing staff engagement and motivation to improve performance.
• Ability to pursue objectives whilst maintaining personal credibility.
• Good understanding of the principles of Quality Improvement and its
• application.
• Good understanding of the principles of clinical governance, including
• investigation of incidents and complaints and the ability to extract
• and action quality improvements arising from them.
• Demonstrable track record of delivering evidenced based practice
• and utilising research in practice.
• Experience of designing and delivering effective audit and management of change.
• Ability to influence, negotiate and persuade regarding complex or
• sensitive issues.
• Experience of managing a team.
• Ability to lead on, support and adapt to change.
• Good understanding of the political agenda and drivers influencing
• primary care provision.
• Demonstrate effective partnership working with internal and external
• stakeholders.
• Experience of working with product and IT teams to identify and prioritise improvements to maintain clinical safety and improve the quality of care.
• Demonstrable track record of operational performance improvement.

Skills and Attributes

Essential

• Clear, fluent and articulate in verbal and written presentation to patients,the public, colleagues, managers and stakeholders.
• Be able to influence others to change their behaviour through negotiation and dispute resolution.
• Be able to manage a rapidly changing workload and at dealing with difficult situations.
• Be able to provide coaching, mentoring and clinical supervision and willing to develop and support other clinicians.
• Be able to see the big picture and demonstrate strategic thinking.
• Act with integrity behaving in an open and ethical manner.
• Make the patients needs and improving outcomes a priority.
• Be able to adapt to flexible working patterns and demands.
• Be able to influence professional colleagues particularly in areas relating to conduct, attitude, behaviour and standards.
• Be able to share and collaborate across entire primary health team.
• Be to develop and maintain effective working relationships with multidisciplinary teams.
• Be able to recognise own limitations and act upon them appropriately.
• Be able to learn new skills and to problem solve daily.
• Understand, accept, and adhere to the need for strict confidentiality.
• Have an innovative approach and be able to inspire and enthuse others.
• Be able to challenge traditional models of working and to suggest
• improvements for change in a positive and inclusive manner.
• Be able to provide input in to strategic and practice development
• requirements.
• Have a desire to develop specialist skills.
• Be able to positively represent the practice and wider organisation at
• network, ICB and other external forums.
• Be able to identify and resolve conflict within and outside of the team.
• Be able to recognise and challenge negative behaviours in colleagues.
• Be able to promote strong and positive team ethic.
• Be able to demonstrate a solutions focussed approach.
• Be open minded with a pragmatic, inclusive approach to problem
• solving.
• Be person centred and demonstrate commitment to delivering high
• quality care.
• Be able to always remain impartial and non-judgmental including during times of conflict.
• Be able to travel to alternate sites across our organization.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).