Job summary
gtd healthcare is one of the largest NHS commissioned Primary and Urgent care providers in North West England. Based in Denton, Manchester, we have a an excellent opportunity for a Workforce Scheduling Planner to join our Workforce Planning Team.
The Workforce Scheduling Planner will take ownership for the overall planning, administration, co-ordination, and resourcing of the staff portfolio to meet the needs of the service, including working closely with team members across the organisation to ensure that services are fully resourced and run smoothly.
The successful candidate will be working with multi-disciplinary teams across gtd healthcare to ensure the effective planning and scheduling of staff meets the operational requirements.
We are keen to develop and support staff to excel their career aspirations whilst making a positive difference to patients and the community. We put our people at the heart of everything we do. We are a values driven organisation and we are passionate about providing the best possible healthcare for our patients.
Main duties of the job
- Take ownership for the overall planning, administration, co-ordination, and resourcing of the staff portfolio to meet the needs of the service, including working closely with team members to ensure that services are fully resourced.
- Undertake role duties in accordance with the agreed SLA and KPIs for the
Workforce scheduling and planning team and organisational Core Principles.
- Arrange shift cover for own portfolio, allocating staff annual leave according to policy and agreed parameters.
- Alter and update Rotamaster to provide the best cover according to the needs of the service and to attain the optimum use of the resources available.
- Work with team members to ensure a rolling 3-month view of quotas are published on Rotamaster, contracted tasks are assigned, and other resource planning activities are carried out in accordance with gtds planning calendar.
- Use information provided by the Workforce/BI Team to conduct informed assessments of predicted staffing levels, ensuring that bank shifts are advertised accurately.
- Work in partnership with the Workforce/BI Team and the Transformation Office to understand new service requirements and ensure these are captured within the system.
- Work in partnership with GMUPCA to collect weekly rotas for the GM CAS service, GM Urgent Dental Assessment Service and other alliance services and provide overall resource view and make recommendations for service delivery.
- For further details, please refer to the job description attached.
About us
At gtd healthcare we believe we do things differently. Our not-for-profit ethos, with a drive to innovate care offers patients the best experience possible and a unique opportunity to transform services.
We are keen to develop and support staff to excel their career aspirations whilst making a positive difference to patients and the community. We put our people at the heart of everything we do. We are a values driven organisation and we are passionate about providing the best possible healthcare for our patients.
Benefits package
As an employee of gtd healthcare, you'll be able to take advantage of our benefits package, including:
- working for a values-driven organisation;
- Real living wage employer;
- access to Wagestream, which provides flexible and on-demand access to stream your pay during the month, in real-time, when picking-up extra shifts;
- 30 days annual leave, rising to 32 after five years of continuous service;
- flexible pension benefits including NHS pension scheme;
- flexible working hours and policies;
- family friendly and carer policies;
- opportunities to apply for innovation and quality awards;
- access to gtd healthcares wellbeing initiatives, which offer a wide range of tools and resources;
- gtd healthcare social and fun activities;
- cycle to work scheme.
Job description
Job responsibilities
Key duties and responsibilities include:
- Take ownership for the overall planning, administration, co-ordination, and resourcing of the staff portfolio to meet the needs of the service, including working closely with team members to ensure that services are fully resourced and run smoothly.
- Undertake role duties in accordance with the agreed SLA and KPIs for the Workforce scheduling and planning team and organisational Core Principles, liaising other departmental functions as appropriate.
- Ensure all resourcing data is up to date, accurate, and relevant to the agreed operational plan.
- Arrange shift cover for own portfolio, allocating staff annual leave according to policy and agreed parameters.
- Record all staff sickness/absence data appropriately.
- Alter and update Rotamaster to provide the best cover according to the
needs of the service and to attain the optimum use of the resources available.
- Identify known Rota gaps and ensure that appropriate cover arrangements
are in progress.
- Identify known Rota gaps and ensure that appropriate cover arrangements are in progress.
- Ensure locum/temporary staff are booked within agreed guidelines. Work closely with the Workforce Administrator to allow requirements to be published in the agency calendar in a timely manner.
- Work with to ensure a rolling 3-month view of quotas are published on Rotamaster, contracted tasks are assigned, and other resource planning activities are carried out in accordance with gtds planning calendar.
- Use information provided by the Workforce/BI Team to conduct informed assessments of predicted staffing levels, ensuring that bank shifts are advertised accurately and in a timely manner.
- Work in partnership with the Workforce/BI Team and the Transformation Office to understand new service requirements and ensure these are captured within the system in a timely manner.
- Work in partnership with GMUPCA to collect weekly rotas for the GM CAS service, GM Urgent Dental Assessment Service and other alliance services and provide overall resource view and make recommendations for service delivery.
- Serve as the real-time monitor for the operations team by providing direction, guidance, and performance updates to hit service level goals, e.g. environment check, dental, inbound traffic.
- Work closely with the operational team and other departments as required in order to achieve the duties listed above.
Other duties:
- Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation.
Job description
Job responsibilities
Key duties and responsibilities include:
- Take ownership for the overall planning, administration, co-ordination, and resourcing of the staff portfolio to meet the needs of the service, including working closely with team members to ensure that services are fully resourced and run smoothly.
- Undertake role duties in accordance with the agreed SLA and KPIs for the Workforce scheduling and planning team and organisational Core Principles, liaising other departmental functions as appropriate.
- Ensure all resourcing data is up to date, accurate, and relevant to the agreed operational plan.
- Arrange shift cover for own portfolio, allocating staff annual leave according to policy and agreed parameters.
- Record all staff sickness/absence data appropriately.
- Alter and update Rotamaster to provide the best cover according to the
needs of the service and to attain the optimum use of the resources available.
- Identify known Rota gaps and ensure that appropriate cover arrangements
are in progress.
- Identify known Rota gaps and ensure that appropriate cover arrangements are in progress.
- Ensure locum/temporary staff are booked within agreed guidelines. Work closely with the Workforce Administrator to allow requirements to be published in the agency calendar in a timely manner.
- Work with to ensure a rolling 3-month view of quotas are published on Rotamaster, contracted tasks are assigned, and other resource planning activities are carried out in accordance with gtds planning calendar.
- Use information provided by the Workforce/BI Team to conduct informed assessments of predicted staffing levels, ensuring that bank shifts are advertised accurately and in a timely manner.
- Work in partnership with the Workforce/BI Team and the Transformation Office to understand new service requirements and ensure these are captured within the system in a timely manner.
- Work in partnership with GMUPCA to collect weekly rotas for the GM CAS service, GM Urgent Dental Assessment Service and other alliance services and provide overall resource view and make recommendations for service delivery.
- Serve as the real-time monitor for the operations team by providing direction, guidance, and performance updates to hit service level goals, e.g. environment check, dental, inbound traffic.
- Work closely with the operational team and other departments as required in order to achieve the duties listed above.
Other duties:
- Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation.
Person Specification
Qualifications
Essential
- Good standard of secondary education including English and Maths.
Experience
Essential
- Experience of office working.
- Experience of using word processing and Excel.
- Experience of computer/systems use.
- Previous experience of working with the public.
Desirable
- Experience of a busy telephone environment.
- Experience of minute taking and dictation.
Skills and attributes
Essential
- Excellent organisational skills.
- Ability to communicate competently over the telephone and in person.
- Ability to work as part of a team.
- Ability to work on own initiative.
- Ability to maintain confidentiality.
- Polite, friendly, pleasant telephone manner.
- Able to work under pressure / meet deadlines.
- Logical, systematic approach to work schedules.
Desirable
- Knowledge of working for the NHS.
- Understanding of medical / clinical terminology.
Person Specification
Qualifications
Essential
- Good standard of secondary education including English and Maths.
Experience
Essential
- Experience of office working.
- Experience of using word processing and Excel.
- Experience of computer/systems use.
- Previous experience of working with the public.
Desirable
- Experience of a busy telephone environment.
- Experience of minute taking and dictation.
Skills and attributes
Essential
- Excellent organisational skills.
- Ability to communicate competently over the telephone and in person.
- Ability to work as part of a team.
- Ability to work on own initiative.
- Ability to maintain confidentiality.
- Polite, friendly, pleasant telephone manner.
- Able to work under pressure / meet deadlines.
- Logical, systematic approach to work schedules.
Desirable
- Knowledge of working for the NHS.
- Understanding of medical / clinical terminology.
