Integrated Primary Care Services Clinical Lead

Job description

Job responsibilities

The Clinical Lead will be responsible for ensuring the delivery of high quality clinical services across all PPCA services, including;

The Acute Visiting Service (AVS)

The In hours Clinical assessment service (IHCAS)

Extended Access Service (EAS)

GP Enhanced Access Service (GPEAS)

Care Home Telemedicine (CHTM)

Winter resilience services and projects

This role involves leading and supporting clinical teams, overseeing clinical governance, and ensuring compliance with relevant regulations and standards. The Clinical Lead will play a critical role in enhancing patient care, managing clinical risks, and promoting a culture of continuous improvement.

There is also a requirement for the role to work across our partner alliance, Southern Hampshire Primary Care Alliance (SHPCA), working with and supporting their Quality.

1. Clinical Leadership and Management

Provide clinical leadership and guidance to the services clinical teams, ensuring high standards of patient care.

Oversee the clinical operations, ensuring effective and efficient service delivery.

Lead by example in clinical practice, maintaining a presence during services as appropriate.

2. Clinical Governance

Ensure compliance with clinical governance standards, including patient safety, clinical effectiveness, and patient experience.

Oversee the implementation and monitoring of clinical guidelines, protocols, and policies.

Conduct regular audits and reviews of clinical practices and outcomes.

3. Quality Improvement

Promote a culture of continuous improvement and learning within the clinical teams.

Identify areas for improvement in clinical services and implement appropriate changes.

Lead on quality improvement projects and initiatives.

4. Risk Management

Oversee the identification, assessment, and management of clinical risks.

Ensure effective incident reporting and management processes are in place.

Review and analyse incident reports and implement corrective actions.

5. Training and Development

Provide training, mentorship, and support to clinical staff, ensuring they are competent and confident in their roles.

Organize and deliver training sessions on clinical guidelines, protocols, and new developments in healthcare.

Support the professional development of clinical staff through appraisals and feedback.

6. Patient Care

Ensure patient care is delivered with compassion, respect, and dignity.

Address and resolve any clinical issues or complaints from patients and families.

Promote patient involvement in their care and decision-making processes.

7. Stakeholder Engagement

Collaborate with other healthcare providers, commissioners, and stakeholders to ensure integrated and coordinated care.

Represent the organisation at external meetings and forums as required.

Engage with patients to gather feedback and improve services.

8. Administrative Duties

Participate in the recruitment and selection of clinical staff.

Support the management of service rotas to ensure adequate clinical cover during in-hours and OOH periods.

Maintain accurate records and documentation as required.

9. Meeting expectations

Monthly board meetings to report Clinical Quality Assurance and Governance

Integrated Urgent Care Clinical Assurance and governance meeting quarterly

Monthly Joint Operational Team Meeting

Urgent Care Workshops

System escalation/workstream meetings

Locum engagement event currently quarterly

Performance working group monthly (IT, Shift Leads, Ops, Workforce)

Working Conditions:

The role may require flexible working hours, including evenings, weekends, and public holidays.

The position may involve occasional travel to different sites or meetings.

Person Specification

Qualifications

Essential

• Registered GP with a valid registration.

Experience

Essential

• Extensive clinical experience in primary care, urgent care, or emergency services.
• Strong knowledge of clinical governance, risk management, and quality improvement principles.
• Excellent communication, interpersonal, and organisational skills.

Desirable

• Clinical Supervision training.
• Clinical Governance Issues in Primary Care.
• Strong understanding of integrated care models.
• Demonstrated commitment to patient centre care and improving health outcomes.
• Experience in developing and implementing clinical pathways and protocols.
• Experience in delivering training and education to clinical staff.
• Knowledge of incident investigation methods.
• Understanding of NHSE and other health regulatory governance requirements.
• Awareness of external assessment processes eg. CQC inspection
• Experienced with clinical software including Systmone, EMIS and ADASTRA.
• Ability to engage and inspire multidisciplinary teams.
• Proven leadership and management experience within a healthcare setting.
• Analytical and problem solving skills focused on quality improvement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Portsmouth Primary Care Alliance

Address

Cosham Park House

Cosham Park Avenue

Portsmouth

Hampshire

PO6 3BG

Employer's website

http://www.portsmouthpca.org.uk/ (Opens in a new tab)