Job responsibilities
Job Summary
This is the perfect opportunity
to be part of a diverse team providing assessment, advice, and referrals.
As a Bank Home Visiting HCA you
will be considered a key individual in executing Greenwich Healths home
visiting service on behalf of participating practices. Without you, the service
will not function efficiently.
You will be working independently
out in the patients residence, but also in collaboration with individuals
offering clinical and logistical support. You will also have the induction
support of being shadowed by a senior clinician for your first few sessions to
ensure full comfortability in the role.
On your shift you will be
expected to work independently, using your own initiative. You will perform foot
checks, phlebotomy, height and weight measurements, peak flow and a range of
other tasks for housebound patients.
This is a genuine opportunity to
be a part of something new and exciting in South-East London, with a real
opportunity for personal growth and to support housebound patients in your
area. The service will run 1-1.5 days a week, which is
the frequency at which shifts will be available.
Security
and safeguarding measures will be in place, such as a GPS tracking alarm to
carry, as well as regular communication with a coordinator to share any
concerns. A lone worker policy is also in place.
For
employees over the age of 25, use of the Greenwich Health car to travel between
sites will be available. For those under 25, mileage will be covered by the
company for using your own vehicle.
Candidates
will be required to:
-
Have up-to-date Basic Life Support Certification
in Adult and Paediatric
-
Have up to date Mandatory Statutory Training
-
Be a team player, able to follow instruction and
guidance from clinical seniors
-
Demonstrate the Organisational values.
-
Work well under pressure
-
Work independently and make decisions
-
Use excellent communication skills
-
Travel to different sites throughout the day
Principal
duties and responsibilities
HCA Home Visit/ Long Term Conditions Protocol
-
Working with the admin co-ordinator, sending a PEM to
the patients practice, highlighting any areas that need referrals etc.
-
Checking equipment/paperwork necessary for the home
visit, ensuring all is returned to base office and equipment used is replaced
-
Complete the checklist/sign in & out sheet
-
Carry out the required patient checks
-
Ensure all findings are recorded onto the patients
record using EMIS.
-
Ensure communication is made with the service phone
before and after each home visit
-
Logging start and end mileage in mileage log
-
Return to the office and ensure any equipment used is
replaced.
-
Observations and information to be gathered by HCA:
o
Examination
o
Height
o
Weight
o
BMI
o
BP
o
Pulse
o
Pulse rhythm
o
Oxygen saturation level
o
Foot check (Diabetes)
o
Peak flow (Asthma)
o
Lifestyle
o
Alcohol
o
Smoking
o
Exercise do they do any chair based exercise, go in
the garden etc,
o
Bloods, (if relevant to patients condition management)
o
Urinalysis
Communication
and Relationship Skills
-
Demonstrate excellent communication skills when collaborating
with clinical and administrative team members as well as external partners,
particularly our practices.
-
Able to
identify and take into consideration barriers to understanding and employs
appropriate methods to ensure effective communication particularly where
barriers are clinical in nature.
-
Provide
emotional support to patients and carers
-
Be aware
of the procedures to follow if concerned regarding the protection of children.
-
Ensure
compliance with policies, procedures and clinical guidelines for self and
others.
-
Hold
good relationship building skills to develop strong relationships with key
individuals within practices and the local healthcare system
Analytical
and Judgmental Skills
-
Implement
care plans as prescribed.
-
Be
responsible for monitoring health, safety and security of self and others and
promote best practice in the clinical environment
-
Take part
in activities to counter these to ensure the delivery of safe and effective
care.
-
Ensure
that high standards of care are given and maintained and act when standards are
not being met.
Planning
and Organisational Skills
-
Plan,
organise and prioritise own daily workload.
-
Recognise,
prevent, and diffuse potential areas of conflict and where required take a key
role in the management of the outcome.
-
To
exercise good personal time management and punctuality.
-
To work
alongside the home visit coordinator to travel pre-organised routes between
patient residencies
Physical
Skills
-
Demonstrate
competence in the use of all clinical equipment used in the overall care of
patients within the scope of service.
-
Demonstrate
competence in diagnostic skills such as venepuncture/cannulation.
-
Demonstrate
clinical treatment skills such as Plaster of Paris and Dressings.
-
Have
competent computer / keyboard skills including ability to utilise software
programmes required to provide the service.
Patient/Client
Care
-
Establish
effective communication with patients and carers / relatives.
-
Ensure
that appropriate action is taken to protect vulnerable patients and that they
can access/receive the appropriate care.
-
Ensure
compliance with policies, procedures and clinical guidelines for self and
others.
-
Promote
peoples equality, diversity, and rights.
-
Identify
clinical issues and incidents within the service that reduce the quality of
care bringing any issues to the attention of the management team.
-
Take
part in activities to counter these to ensure the delivery of safe and
effective care.
-
The post
holder is responsible for always ensuring the safety of patients and promoting
a safety culture through the effective management of risk.
Responsibilities
for Policy and Service Development
-
Act as
an ambassador and role model for Greenwich Health.
Responsibilities
for Finance
-
Ensure
all clinical equipment used are well maintained and cleansed as required.
Responsibilities
for HR
-
Act
always in accordance with professional code of conduct and guiding documents,
Health Care Standards.
-
Adhere
to Company Policy & Procedure.
-
Attend
all mandatory training relevant for the post.
Responsibility
for Information Resources
-
Maintain
confidential and comprehensive patient records.
-
Participate
in collection of patient satisfaction surveys for the service as required.
Research
and Development
-
Support
the clinical lead in ensuring the clinical environment is conducive to
effective learning.
Person
Specification
FACTORS
DESCRIPTION
ESSENTIAL
DESIRABLE
Education and Qualifications
NVQ Health and social care
ü
Knowledge, Training and Experience
Previous Experience of delivering long term health
condition checks
ü
Baseline Observation measurements
Venepuncture and Cannulation
ü
ü
Communication Skills
Good interpersonal and customer service skills
ü
Good written presentation skills
ü
Ability to communicate effectively with a wide range
of stakeholders
ü
Personal Skills
Ability to work as part of a team and on own
initiative
ü
Ability to work under pressure and to prioritise own
workload
ü
Ability to maintain confidentiality
ü
