Job summary
INTERVIEWS TO BE HELD ON THE 30th APRIL 2025
Assessment
Work as part of the
multidisciplinary team in inhouse clinics across a population of patients in
several practices.
Take a holistic approach to supporting the assessment of the
health and well-being needs of the individual patient which includes
undertaking basic clinical observations to accurately assess and monitor a
patients blood pressure, pulse, respiratory rate, temperature, oxygen saturations
and take blood samples
Co-produce
under supervisions and evaluate personalised care plans against the health and
well-being needs of the individual patient, their families and cares to take
control of their health and wellbeing.
Develop and agree care plans and if necessary,
reviews for ongoing needs.
Support with information gathering; undertaking
CCSP Part 1 as part of long term condition management.
Manage
and prioritise your own caseload under supervision and in accordance with the care
needs, priorities and any urgent support required by individual patient
Develop
trusting relationships both with the individual patient as well as members of
the PCN and wider community groups all in pursuit of improving the health and
care of the individual patient
Main duties of the job
Intervention
Refer and
liaise with a range of statutory and voluntary sector support agencies,
ensuring the person has access to a wide range of support Social prescribing
is part of the role utilising the resources available to signpost to the right
person that can offer help support.
Facilitate
an awareness of the different resources available other than the health care
sector that can help individuals holistically.
Building
relationships with the wider teams such as the volunteer sector and local
councils.
Where
necessary identify urgent needs taking relevant action or liaison and
familiarise with individual practice protocols.
Refer
for relevant equipment including telecare to increase the persons
independence.
Offer review and support to implement coping
strategies to help manage mental health and dementia needs by referrals and
signposting,
Provide guidance and support to increase the use of
selfcare methods.
Take a
holistic approach to supporting the assessment of the health and wellbeing
needs of the patient which includes undertaking basic clinical observations to
accurately assess and monitor a patients blood pressure, pulse respiratory
rate, temperature, oxygen saturations, and take blood samples, and has an
awareness of escalation procedures at each individual practice including
emergency procedures and when to ring 999.
About us
Our Primary Care Network is a fantastic collaboration between 7 practices across our area. Each practice is unique and individual, but share the same common goal of working together for the greater good of our patients and community.
Our vision is to enable greater provision of proactive, personalised and more integrated health and social care. We aim to do that by bringing in a range of healthcare workers including social prescribers, health and wellbeing coaches, pharmacists, pharmacy technicians, occupational therapists and paramedics.
We take pride in providing the best health care that we can, working with individual practices, community health care services and local community groups to offer a wide range of services that can really make a difference to our population.
Since the formation of PCN in 2019, we have gone from a small team of existing practice staff to a large team of over 20, and this continues to grow. Our staff in all our practices and our PCN take pride in serving the community, and I would like to thank them for all their hard work and commitment.
Job description
Job responsibilities
Monitor
and review care plans and agreed outcomes in partnership with the person.
Promotion
of the benefits of social prescribing and work of local groups and communities
including responsibilities to educate other members of the PCN team on what
services and support are available in the wider community
Act as an
advocate for the person and report to senior staff when required
Communication
To
provide, and receive, information with empathy and understanding, and to adapt
communication when barriers to understanding arise seeking senior guidance
when necessary.
.
To
develop and maintain effective working relationships with other members of the
primary care
Administration
Keep
timely, accurate and complete electronic patient records and activity data, all
of which will be maintained and stored in accordance with professional and
organisational standards.
To have
responsibility for appropriate documentation related to patients in their care
to be disseminated to all relevant professionals in a timely manner and in
accordance with operating standards.
Clinical duties
Clinical duties which may be expected in
house include:
Phlebotomy
Undertaking CCSP1 and dementia reviews
NHS Health Checks
Blood pressure recording
Height/Weight recording
Performing ECGs
Urinalysis
Chaperoning duties
Accurate, legible labelling of all samples to
confirm patient identity
Checking patient identification against GP nurse
request and confirming with patient
Recording collection of blood sample in patient
record in accordance with practice procedure
Ensuring that samples are dispatched to the
appropriate laboratories in a timely fashion
Ensuring that anomalies are reported to a senior
member of staff
Notifying the GP nurse of any significant patient
issues
Liaising with and assisting members of the
administrative team
Perform health promotion or health education work
Signpost and refer to appropriate services
Skills and Experience
Empathetic and caring, individual patient
focussed.
An experienced phlebotomist
You will ideally also have good experience of
working, or a desire to work with elderly patients
Working in healthcare setting and delivery of
care for patients, carers and their families;
Competent to carry out clinical observations,
screening and assessments under supervision;
Hard working and motivated to achieve good
outcomes for individuals and patients;
Able to work effectively as part of a
multidisciplinary team and to build effective relationships within that team;
In possession of excellent verbal and written
communication skills;
In possession of good IT skills and able to use
Office packages;
Organised with effective time management skills;
Other
To
participate in discussions about the direction of service developments and
improvements.
To
participate in service audits and changes.
To
participate in discussion for the implementation of policies and procedures
To
contribute to the health and safety of others and the environment
To
participate in appraisal processes and participate in CPD personal development
plan.
To
pro-actively participate in mandatory training and in service training.
To
participate in mentoring and sharing best practice with colleagues and students
Responsibilities and
Confidentiality
The post holder is expected to:
Adhere to practice/PCN policies and procedures
and relevant legislation.
Attend complete mandatory training as
identified by the practice PCN
The post holder must maintain the confidentiality of information about
patients, staff and practice business in accordance with the General Data
Protection Regulation, Caldicott principles and Practice Information Governance
policies and procedures.
Safeguarding
All employees have a duty for safeguarding and promoting the welfare of
children and adults at risk. Staff must be familiar with the practice PCNs
Safeguarding Policy and the process for raising concerns about the welfare of
anyone with whom they have contact. Staff must also ensure they receive the
appropriate level of safeguarding children and adult training.
Staff are expected to access supervision and support from their line
managers and or the locality based safeguarding team when managing complex
cases.
Job Description Agreement
This job description is intended to provide
an outline of the key tasks and responsibilities only. There may be other
duties required of the post holder commensurate with this position as requested
by LS25 26 PCN. This description will be open to regular review and may be
amended to consider the development of the PCN. All members of
staff should be prepared to take on additional duties or relinquish existing
duties in order to maintain the efficient running of the PCN practices.
Job description
Job responsibilities
Monitor
and review care plans and agreed outcomes in partnership with the person.
Promotion
of the benefits of social prescribing and work of local groups and communities
including responsibilities to educate other members of the PCN team on what
services and support are available in the wider community
Act as an
advocate for the person and report to senior staff when required
Communication
To
provide, and receive, information with empathy and understanding, and to adapt
communication when barriers to understanding arise seeking senior guidance
when necessary.
.
To
develop and maintain effective working relationships with other members of the
primary care
Administration
Keep
timely, accurate and complete electronic patient records and activity data, all
of which will be maintained and stored in accordance with professional and
organisational standards.
To have
responsibility for appropriate documentation related to patients in their care
to be disseminated to all relevant professionals in a timely manner and in
accordance with operating standards.
Clinical duties
Clinical duties which may be expected in
house include:
Phlebotomy
Undertaking CCSP1 and dementia reviews
NHS Health Checks
Blood pressure recording
Height/Weight recording
Performing ECGs
Urinalysis
Chaperoning duties
Accurate, legible labelling of all samples to
confirm patient identity
Checking patient identification against GP nurse
request and confirming with patient
Recording collection of blood sample in patient
record in accordance with practice procedure
Ensuring that samples are dispatched to the
appropriate laboratories in a timely fashion
Ensuring that anomalies are reported to a senior
member of staff
Notifying the GP nurse of any significant patient
issues
Liaising with and assisting members of the
administrative team
Perform health promotion or health education work
Signpost and refer to appropriate services
Skills and Experience
Empathetic and caring, individual patient
focussed.
An experienced phlebotomist
You will ideally also have good experience of
working, or a desire to work with elderly patients
Working in healthcare setting and delivery of
care for patients, carers and their families;
Competent to carry out clinical observations,
screening and assessments under supervision;
Hard working and motivated to achieve good
outcomes for individuals and patients;
Able to work effectively as part of a
multidisciplinary team and to build effective relationships within that team;
In possession of excellent verbal and written
communication skills;
In possession of good IT skills and able to use
Office packages;
Organised with effective time management skills;
Other
To
participate in discussions about the direction of service developments and
improvements.
To
participate in service audits and changes.
To
participate in discussion for the implementation of policies and procedures
To
contribute to the health and safety of others and the environment
To
participate in appraisal processes and participate in CPD personal development
plan.
To
pro-actively participate in mandatory training and in service training.
To
participate in mentoring and sharing best practice with colleagues and students
Responsibilities and
Confidentiality
The post holder is expected to:
Adhere to practice/PCN policies and procedures
and relevant legislation.
Attend complete mandatory training as
identified by the practice PCN
The post holder must maintain the confidentiality of information about
patients, staff and practice business in accordance with the General Data
Protection Regulation, Caldicott principles and Practice Information Governance
policies and procedures.
Safeguarding
All employees have a duty for safeguarding and promoting the welfare of
children and adults at risk. Staff must be familiar with the practice PCNs
Safeguarding Policy and the process for raising concerns about the welfare of
anyone with whom they have contact. Staff must also ensure they receive the
appropriate level of safeguarding children and adult training.
Staff are expected to access supervision and support from their line
managers and or the locality based safeguarding team when managing complex
cases.
Job Description Agreement
This job description is intended to provide
an outline of the key tasks and responsibilities only. There may be other
duties required of the post holder commensurate with this position as requested
by LS25 26 PCN. This description will be open to regular review and may be
amended to consider the development of the PCN. All members of
staff should be prepared to take on additional duties or relinquish existing
duties in order to maintain the efficient running of the PCN practices.
Person Specification
Qualifications
Essential
- English and Maths to GCSE Grade C or above or equivalent.
- Must be willing to participate in any relevant training qualification identified to develop skills required to carry out duties
Desirable
- NVQ level 3 or working towards
Experience
Essential
- Previous experience working with the general public.
- Experience of relevant clinical area e.g. older people
- Experience of organising and prioritising own workload
- Working autonomously and as part of a team
- Previous experience working in practice or PCN
- Experience of working in health or social care settings without direct supervision
- Experience in participating in clinical supervision
- Experience with phlebotomy and vital observations
Desirable
- Previous experience working with frail older people.
Skills, Knowledge and Aptitudes
Essential
- Basic clinical skills relevant to clinical area
- Phlebotomy trained
- Excellent interpersonal, verbal and written communication skills
- Be able to provide high quality care.
- Ability to recognise risk and refer appropriately and safely
- Flexible and motivated
- Excellent computer skills
- Able to recognise and work within own limitations
- Understanding of equal opportunity and diversity issues
Desirable
- Awareness of frailty and chronic conditions
- Knowledge of the PCN and community working.
- Understanding of role of patient advocate.
Other requirements
Essential
- Current driving licence and access to own vehicle
- Highly motivated and proactive.
- Flexibility of working hours
Person Specification
Qualifications
Essential
- English and Maths to GCSE Grade C or above or equivalent.
- Must be willing to participate in any relevant training qualification identified to develop skills required to carry out duties
Desirable
- NVQ level 3 or working towards
Experience
Essential
- Previous experience working with the general public.
- Experience of relevant clinical area e.g. older people
- Experience of organising and prioritising own workload
- Working autonomously and as part of a team
- Previous experience working in practice or PCN
- Experience of working in health or social care settings without direct supervision
- Experience in participating in clinical supervision
- Experience with phlebotomy and vital observations
Desirable
- Previous experience working with frail older people.
Skills, Knowledge and Aptitudes
Essential
- Basic clinical skills relevant to clinical area
- Phlebotomy trained
- Excellent interpersonal, verbal and written communication skills
- Be able to provide high quality care.
- Ability to recognise risk and refer appropriately and safely
- Flexible and motivated
- Excellent computer skills
- Able to recognise and work within own limitations
- Understanding of equal opportunity and diversity issues
Desirable
- Awareness of frailty and chronic conditions
- Knowledge of the PCN and community working.
- Understanding of role of patient advocate.
Other requirements
Essential
- Current driving licence and access to own vehicle
- Highly motivated and proactive.
- Flexibility of working hours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
