Job summary
Outline Of Role
You will provide a support, signposting, and ongoing
referral service to patients with low level mental health issues. You will do this
through referrals from GP Practices and other
PCN services. You will be the first point of contact for people accessing
mental health services through their GP and help them navigate and understand
their care pathway. You will do so through active listening, guidance,
explaining onward referral routes and encouraging participation in the
community through signposting to local mental health services. You will refer
onwards to more specialised services and work with these services to support
patients to navigate their care and promote autonomy, self-help and provide
resources and action planning to improve outcomes for patients who are
struggling with low level mental health issues.
The
post holder will work closely with GP practices to support individuals to build
independence and personal resilience, enabling self-management of their mental
health tailored to individual needs, raising awareness of the different
services on offer locally. They will offer a number of appointments to patients
to ensure patients are supported and have a wider understanding of their care
pathway.
Main duties of the job
To promote the service within GP practices, developing close working relationships with the teams within practices and the Primary Care Network
- To provide a telephone based mental health service to patients with low level mental health issues, including depression and anxiety.
- To appropriately risk assess patients to minimise harm and identify harm reduction where this is needed.
- To complete referrals and signpost to specialist support quickly and effectively where necessary.
- To provide short term interventions with 4-5 appointments to support patients whilst they wait to access appropriate specialist provision.
- To enable patients to manage their own mental and emotional health by using coping strategies and challenging unhelpful behaviour patterns
- To develop collaborative support plans with individuals which promote choice and complement any medical treatment or advice.
- To identify any barriers to people accessing services and activities and work with individuals to overcome these.
- To use a range of techniques and interventions to support people, including those with long term conditions, to self-manage their health and encourage behavioural and lifestyle change.
- To facilitate access to recommended community-based interventions and programmes of activity that benefit health and wellbeing
- Sending referrals into the PCNs in-house counselling service.
About us
Woodsley and Holt Park Local Care Partnership has a large footprint over north Leeds: all the way from Woodhouse, Little London, Burley, Hyde Park, Headingley and Kirkstall, through to Horsforth, Holt Park, and Cookridge.
Partners include local GPs, community health services, mental health, adult social care, Active Leeds, local councillors, pharmacists, third sector organisations and community groups. GPs involved in our partnership include:
- Fieldhead Surgery
- High Field Surgery
- Ireland Wood & Horsforth Medical Practice
- Abbey Grange Medical Practice
- Burley Park Medical Centre
- Burton Croft Surgery
- Craven Road Medical Centre
- Hyde Park Surgery
- Kirkstall Lane Medical Centre
- Laurel Bank Surgery
- Vesper Road Surgery
If you provide health and wellbeing support in our area, you are very welcome to come along, share what you do and look at how we can work with one another to support people in our local area.
Job description
Job responsibilities
Outline Of Role
You will provide a support, signposting, and ongoing
referral service to patients with low level mental health issues. You will do this
through referrals from GP Practices and other
PCN services. You will be the first point of contact for people accessing
mental health services through their GP and help them navigate and understand
their care pathway. You will do so through active listening, guidance,
explaining onward referral routes and encouraging participation in the
community through signposting to local mental health services. You will refer
onwards to more specialised services and work with these services to support
patients to navigate their care and promote autonomy, self-help and provide
resources and action planning to improve outcomes for patients who are
struggling with low level mental health issues.
The
post holder will work closely with GP practices to support individuals to build
independence and personal resilience, enabling self-management of their mental
health tailored to individual needs, raising awareness of the different
services on offer locally. They will offer a number of appointments to patients
to ensure patients are supported and have a wider understanding of their care
pathway.
Job description
Job responsibilities
Outline Of Role
You will provide a support, signposting, and ongoing
referral service to patients with low level mental health issues. You will do this
through referrals from GP Practices and other
PCN services. You will be the first point of contact for people accessing
mental health services through their GP and help them navigate and understand
their care pathway. You will do so through active listening, guidance,
explaining onward referral routes and encouraging participation in the
community through signposting to local mental health services. You will refer
onwards to more specialised services and work with these services to support
patients to navigate their care and promote autonomy, self-help and provide
resources and action planning to improve outcomes for patients who are
struggling with low level mental health issues.
The
post holder will work closely with GP practices to support individuals to build
independence and personal resilience, enabling self-management of their mental
health tailored to individual needs, raising awareness of the different
services on offer locally. They will offer a number of appointments to patients
to ensure patients are supported and have a wider understanding of their care
pathway.
Person Specification
Qualifications
Essential
- Qualification in a health, mental health, or psychology related subject; courses that have units specific to mental health studies or similar.
Experience
Essential
- Mental health working experience, including voluntary work or expertise gained by experience of mental health problems.
- Understanding of working with a diverse cohort of people and the barriers that may come with this.
- Demonstrates a good understanding of mental health conditions and how they may affect someone.
- Excellent listening and communication skills.
- Experience of working with people with mental health issues.
- Experience of working with people with complex needs.
- Willingness to work as part of team.
- Good IT and record keeping skills.
- Willingness to undertake training and develop skills.
- Knowledge of medication used in anxiety and depression and other common mental health conditions enabling understanding of holistic support.
- Up to date working knowledge regarding Safeguarding Children and Adults.
- Clear written and spoken English.
- Good interpersonal and communication skills.
- Empathetic and understanding, with good interpersonal and communication skills.
- Ability to demonstrate initiative.
- Able to work effectively in a team.
- Counselling skills including active listening and a non-judgemental approach.
Desirable
- To be able to communicate effectively, orally and in writing, complex, highly technical and/or clinically sensitive information to clients, their families, carers, and other professional colleagues both within and outside NHS.
- Experience of completing assessments, risk assessments and patient centred action planning
- Experience of using SystmOne and/or EMIS
Person Specification
Qualifications
Essential
- Qualification in a health, mental health, or psychology related subject; courses that have units specific to mental health studies or similar.
Experience
Essential
- Mental health working experience, including voluntary work or expertise gained by experience of mental health problems.
- Understanding of working with a diverse cohort of people and the barriers that may come with this.
- Demonstrates a good understanding of mental health conditions and how they may affect someone.
- Excellent listening and communication skills.
- Experience of working with people with mental health issues.
- Experience of working with people with complex needs.
- Willingness to work as part of team.
- Good IT and record keeping skills.
- Willingness to undertake training and develop skills.
- Knowledge of medication used in anxiety and depression and other common mental health conditions enabling understanding of holistic support.
- Up to date working knowledge regarding Safeguarding Children and Adults.
- Clear written and spoken English.
- Good interpersonal and communication skills.
- Empathetic and understanding, with good interpersonal and communication skills.
- Ability to demonstrate initiative.
- Able to work effectively in a team.
- Counselling skills including active listening and a non-judgemental approach.
Desirable
- To be able to communicate effectively, orally and in writing, complex, highly technical and/or clinically sensitive information to clients, their families, carers, and other professional colleagues both within and outside NHS.
- Experience of completing assessments, risk assessments and patient centred action planning
- Experience of using SystmOne and/or EMIS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
