Job summary
We
are very excited to be recruiting up to four Care Coordinators to join our PCN
team, which currently includes
pharmacists, pharmacy technicians, physician associates, social prescribers,
health and wellbeing coaches, paramedics and care coordinators. In addition, we
have plans in place to recruit to other roles including nurse associates and occupational
therapists.
Main duties of the job
Our Care Coordinators will play an important role in reducing health inequalities and support meeting our PCN and practice targets. They will be working closely with practice and PCN staff to identify, engage with and proactively coordinate personalised care and support planning for the most vulnerable people in our community, including the frail/elderly, people living with severe mental illness or learning disabilities, and those with long-term health conditions.
As well as being linked with individual practices they will work together as a team with each Care Coordinator taking a lead for the PCN in a particular area e.g. mental health, learning disabilities, frailty and unpaid carers. This will include sharing learning and best practice both within the team and across the PCN.
To run reports to proactively identify eligible patients and work to increase uptake of health checks, cancer screening, and other services including self-management services. Support with patient engagement, which will include ensuring that information is accessible for all, and having conversations with patients and carers to increase understanding, alleviate concerns and increase engagement and self-management.
Please find more information attached.
About us
This role will be hosted by South East Leeds GP Group, and will be
based in the LS25 LS26 Primary Care Network (PCN).
LS25/26 PCN has
a patient population of circa 75,000 across 7 practices:
·
Garforth Medical Centre
·
Gibson Lane Practice
·
Kippax Hall Surgery
·
Lofthouse Surgery
·
Moorfield House Surgery
·
Nova Scotia Medical Centre
·
Oulton Medical Centre
We are a
dynamic, forward thinking team, which is passionate about developing and
delivering excellent quality local services to meet the needs of our patients.
Job description
Job responsibilities
HOURS: 37.5 hours per (hours will flexible on an 8am – 8pm, 7 day a week contract) (Part time hours would be considered)
ACCOUNTABLE TO: PCN Manager
HOSTED BY: South East Leeds GP Group
SALARY: £22,549 to £24,882 (depending on experience)
PLACE OF WORK: GP Practices across our PCN
Job description
Job responsibilities
HOURS: 37.5 hours per (hours will flexible on an 8am – 8pm, 7 day a week contract) (Part time hours would be considered)
ACCOUNTABLE TO: PCN Manager
HOSTED BY: South East Leeds GP Group
SALARY: £22,549 to £24,882 (depending on experience)
PLACE OF WORK: GP Practices across our PCN
Person Specification
Qualifications
Essential
- GCSE grade A-C in Maths and English or skills level 2 in Maths and English (or equivalent)
Desirable
- ECDL or other equivalent IT qualification
- NVQ Level 3 in a health or social care related discipline (or equivalent experience)
Physical Requirements
Essential
- Commit to a DBS Check
- The ability to fulfil the travel requirements of post
Skills and Knowledge
Essential
- Experience of working in health, social care or other support roles which are in direct contact with people, families or carers
- Administrative duties including preparing for meetings and writing minutes
- Has attention to details, able to work accurately, identifying errors quickly and easily
- Has a planned and organised approach with an ability to priority their own workload to meet strict deadlines
- Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience
- An excellent understanding of data protection and confidentiality issues
- Able to arrange suitable meetings with multiple individuals with often conflicting priorities
- Self-motivated, pro-active and able to work independently
- Continued commitment to improve skills and abilities in new areas of work
- Able to undertake the demands of the post with reasonable adjustment if required
- Able to access transport to work across the practices within the PCN and attend meetings in other locations
- Excellent time keeping and prioritisation skills
- Professional attributes and appearance
- Excellent IT skills and the ability to run reports and interpret / analyse and present data
Desirable
- Understanding of medical technology around frailty, population health management and long term conditions
Personal Attributes
Essential
- Ability to work flexibly to meet PCN demands
- Committed to personal and team development
- Excellent interpersonal skills
- Effective written, verbal and non-verbal communication
- Flexible & adaptable to change
- Ability to maintain working relationships with relevant stakeholders and key staff.
- Excellent organisational and time management skills with
- the ability to cope with a busy working environment, with periods of interruption throughout the day
Experience
Essential
- Relevant experience of working within a similar role, ideally within General Practice
- Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
- Experience of providing and receiving complex, sensitive information
Desirable
- Use of SystmOne
- Experience of working with people who may face health inequalities e.g. living with frailty, people with living with learning disabilities or severe mental illness, and/or carers
Person Specification
Qualifications
Essential
- GCSE grade A-C in Maths and English or skills level 2 in Maths and English (or equivalent)
Desirable
- ECDL or other equivalent IT qualification
- NVQ Level 3 in a health or social care related discipline (or equivalent experience)
Physical Requirements
Essential
- Commit to a DBS Check
- The ability to fulfil the travel requirements of post
Skills and Knowledge
Essential
- Experience of working in health, social care or other support roles which are in direct contact with people, families or carers
- Administrative duties including preparing for meetings and writing minutes
- Has attention to details, able to work accurately, identifying errors quickly and easily
- Has a planned and organised approach with an ability to priority their own workload to meet strict deadlines
- Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience
- An excellent understanding of data protection and confidentiality issues
- Able to arrange suitable meetings with multiple individuals with often conflicting priorities
- Self-motivated, pro-active and able to work independently
- Continued commitment to improve skills and abilities in new areas of work
- Able to undertake the demands of the post with reasonable adjustment if required
- Able to access transport to work across the practices within the PCN and attend meetings in other locations
- Excellent time keeping and prioritisation skills
- Professional attributes and appearance
- Excellent IT skills and the ability to run reports and interpret / analyse and present data
Desirable
- Understanding of medical technology around frailty, population health management and long term conditions
Personal Attributes
Essential
- Ability to work flexibly to meet PCN demands
- Committed to personal and team development
- Excellent interpersonal skills
- Effective written, verbal and non-verbal communication
- Flexible & adaptable to change
- Ability to maintain working relationships with relevant stakeholders and key staff.
- Excellent organisational and time management skills with
- the ability to cope with a busy working environment, with periods of interruption throughout the day
Experience
Essential
- Relevant experience of working within a similar role, ideally within General Practice
- Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
- Experience of providing and receiving complex, sensitive information
Desirable
- Use of SystmOne
- Experience of working with people who may face health inequalities e.g. living with frailty, people with living with learning disabilities or severe mental illness, and/or carers
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
