Prescription Clerk

Job description

Job responsibilities

Day to Day Duties to include, but not exhaustive:

Be responsible for the effective management of medication requests.

Ensure effective systems, processes and practices are in place to provide a safe and effective service.

Participate in the production of activity reports to support management decision making.

Process repeat prescription requests, from EMIS that are authorised by the GP and NMP.

Process repeat prescriptions, received on-line, in writing or via phone on a daily basis, in-line with the prescribing protocol.

Assist with any prescription queries.

Deal with any medication changes from all clinical letters and consultations.

Remove obsolete medications.

Monitor specific drugs for overuse and report relevant findings to the clinical manager.

Undertake medication audits including collating the monthly drug recharge data.

Maintain accurate records.

Stay up to date with the ICB Formulary.

Distribute the centralised alerts.

Support medication reduction regimes.

Work with the practice support team and the nursing team to meet QOF targets.

Liaise with pharmacies, clinicians, patients and clinical teams to ensure the provision of a safe prescribing service.

Understand the appointment processes and ensure medication reviews are booked in a timely manner e.g. new patients, post hospital medication changes, annual medication reviews and new medications commenced.

Undertake general clerical duties as required.

Participate in the Compass Medical Practice, internal monthly MDT.

Participate in team meetings and training as appropriate.

Collate patient review data in advance of patient review meetings.

Undertake any other duties, as deemed relevant to the post, under the direction of the practice manager and the clinical manager, including cover for staff absence and annual leave.

Support the practice manager / clinical manager in the reviewing and updating of practice policies and procedures and creating processes.

To provide cover for members of the reception team during periods of sickness and annual leave (this may include working until 18.30)

Call taking with patients and professionals.

Complete monthly KPI reports.

Creating letters and templates in EMIS

Any other tasks allocated by the management team.

Work with the Head of Service, the Practice Manager, Clinical Manager and the team, aiming to attain a CQC Outstanding rating for providing an excellent service.

Maintain professional conduct.

The role will include undertaking aspects of the job description for all the services under the Complex Lives Business Unit Umbrella

The above list of duties and responsibilities is not intended to be fully comprehensive and may be amended to take account of changing circumstances or requirements following consultation with the post holder.

Our key expectations are:

Self-awareness Living authentically

Adaptability- Being ready to adjust depending on the situation

Openness What you see is what you get

Positivity with a real sense of being able to strive for the impossible

Generosity of spirit- Everyday should be an opportunity to act with kindness

Ability to have fun Taking the role seriously, whilst being yourself

Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.

Values:Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA:

Fun: People rarely succeed unless they are having fun. Happiness is healthy!

Awesome: We arent here to be average, were here to be awesome!

Humble: Were here to make a difference to the lives of others, NOT to see how important we can become

Brave: We challenge the norm. We have the courage to get the difficult jobs done

Oompf: We have natural oompf! Its infectious!

Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity

Come and be a part of our amazing team!

We offer NHS Pension

Cycle to Work Scheme

Career Development Opportunities

Attendance Bonus

Staff Benefit Scheme

Free Tea & Coffee

Eye Care Contributions

Disability Confident Employer - As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

DBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence)

Person Specification

Qualifications

Essential

• Good standard of general education
• IT qualification e.g. ECDL or equivalent
• Knowledge of Microsoft packages

Desirable

• Medication Administration training
• NCQ in Business Admin or equivalent
• NVQ or equivalent in Health and Social Care

Experience

Essential

• Working in a pharmacy, GP Practice, or similar environment.
• Passion for working with people with complex needs including people experiencing multiple disadvantage.
• Experience of working in partnership e.g. with other groups and agencies.
• Experience of using EMIS.
• Able to exercise initiative in organisation and prioritising work.
• Good communication skills both written and oral.
• Strong organisational skills, and ability to coordinate information and data from a range of sources.
• Ability to develop strong working relationships with project partners.
• Excellent communication and presentation skills, both oral and written with the ability to present information and advice in a way that is appropriate to the audience.
• Excellent IT skills including Word, Excel, Outlook, Powerpoint and Microsoft Teams.
• Knowledge of EMIS computer system.

Personal Qualities

Essential

• Ability to stay calm under pressure.
• Personal insight to manage own wellbeing.
• Ability to work alone and as a team member.
• Enthusiastic and committed to the role.
• Flexible.
• Ability to diffuse difficult situations and deal with difficult members of the public.
• Positive and confident disposition.
• Commitment to personal and professional development.
• Willing / able to attend appropriate training.
• Work within the boundaries of the role.

Desirable

• Trauma Informed awareness and practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

FCMS

Address

Newfield House

Vicarage Lane

Blackpool

Lancashire

FY4 4EW

Employer's website

http://www.fcms-nw.co.uk/ (Opens in a new tab)