Job responsibilities
Post holder will ensure
prompt reporting of any relevant information regarding patients including
observation of progress or deterioration in the patients condition to the
trained staff
Endeavour to maintain
good standards of communication both in written and oral form
Make entries on
patient records to record clinical interventions
Make entries in the
clinical notes using the service areas computer programmes ADASTRA
Communicate with
patients and carers in a polite and pleasant manner
Receive and deliver
patient related information to and from other departments via the telephone/
emails
Acknowledge and
accommodate barriers to communication and understanding including speech,
hearing, language, and emotion
May be required to
encourage patients to comply with programmes of care
Initiate emergency
action when required
Obtain and dispatch
specimens on request
Undertake routine administration
and reception
Assist patients in
answering our streaming and redirection tool
Assist in the
ordering and supplying of materials and equipment e.g. stores after
authorisation by the reception team leader
Inform the Lead
Clinician on shift of any untoward incidents
Take responsibility
for the cleaning and stocking of clinical areas
Dispose of clinical
waste in a safe manner for each clinical room
Contribute to
infection control measures by adhering to infection control policies/procedures
Our key expectations are:
Self-awareness
Living authentically
Adaptability-
Being ready to adjust depending on the situation
Openness
What you see is what you get
Positivity
with a real sense of being able to strive for the impossible
Generosity
of spirit- Everyday should be an opportunity to act with kindness
Ability
to have fun Taking the role seriously, whilst being yourself
Our Why: To nurture an
environment of inspiration, innovation and disruption so this people in our
world receive exceptional healthcare for this generation, and the next.
Values:Our organisational culture is very important
to us, so it is vital that the successful candidate lives and breathes
complimentary values and behaviours.
Our behaviours should be in line with our
values which form part of our Company DNA:
Fun: People rarely succeed unless they are having fun. Happiness is healthy!
Awesome: We arent here to be average, were here to be awesome!
Humble: Were here to make a difference to the lives of others, NOT to see how
important we can become
Brave: We challenge the norm. We have the courage to get the difficult jobs
done
Oompf: We have natural oompf! Its infectious!
Go-getting: We are intuitive to changing needs and respond quickly which we do with
energy, ideas, and positivity
Come and be
a part of our amazing team!
We offer NHS Pension
Cycle to Work Scheme
Career Development Opportunities
Attendance Bonus
Staff Benefit Scheme
Free Tea & Coffee
Eye Care Contributions
Education and In Service Training
Be fully conversant
in all the clinical computer systems used within Morecambe Urgent Treatment
Centre
Attend relevant
study/induction days, seminars, courses etc. for individual development and for
the benefit of the service. Keep
up to date with compliance and mandatory training.
The
above list of duties and responsibilities is not intended to be fully
comprehensive and may be amended to take account of changing circumstances or
requirements following consultation with the post holder.
Where
necessary relevant training in the operation of new or unfamiliar equipment,
software or procedures will be provided or arranged.
Confidentiality
In
the course of your duties, you may have access to confidential information
about patients, staff or health service business. On no account must such information be
divulged to anyone who is not authorised to receive it. Confidentiality of information must be
preserved at all times whether at or away from work. FCMS has in place a Whistle blowers Policy
for staff wishing to express concerns.
Data
Protection Act, 1998
Carry out
any requirements within the duties applicable to the Data Protection Act, 1998.
Health and Safety At Work Act, 1974
Observe
all responsibilities and carry out all duties, whether general to all employees
or specific to the post, relating to Health and Safety in accordance with the
Practice and Departmental Safety Policies and any statutory requirements.
Clinical & Corporate Governance / Quality
Assurance
All
employees are expected to comply with the clinical and corporate governance
arrangements of FCMS. Every employee is personally responsible for the quality
of the work, and standard of care,
which they
individually provide. It is their duty
to seek to attain the highest standards achievable both individually and
collectively within their knowledge, skills and resources available to them.
Outside Employment/Outside Interests
If you
have other work or outside interests, this must not conflict with your duties
and responsibilities of your attendance for work as an employee of the Service.
It is a
condition of appointment that you must inform your manager before taking up of
any private practice, work for outside agencies or other employers, other work
for this Practice (including bank
work),
voluntary work or outside interests you have or propose to have. This is to ensure there is no question of it
creating a conflict of interest with your NHS duties. You must also therefore seek your manager's
approval before taking on any such other work or outside interest at any time
after entering employment.
Working
Time Directive
You are
required to comply with the regulations governing working time and to any
locally agreed associated arrangements.
Harassment
and Bullying
The
Practice condemns all forms of harassment and bullying and is actively seeking
to promote a workplace where employees are treated with dignity, respect and
without bias.
Equal Opportunities
In all the
foregoing text any reference to one gender whether direct or implied equally
includes the opposite gender unless specifically stated to be otherwise.
Fire Training
Each
member of the staff has a statutory obligation to attend a Fire Lecture each
year. It is the responsibility of each
member of staff to ensure that they comply with this legal requirement.
No Smoking Policy
FCMS has a no smoking policy
Disability Confident Employer - As users of the disability confident scheme, we guarantee
to interview all disabled applicants who meet the minimum criteria for the
vacancy
Disclosure/Criminal
Record (DBS)
This post will be subject to enhanced
disclosure under DBS. This post is subject to the Rehabilitation of
Offenders Act (Exemption Order) 1975 and as such it will be necessary for a
submission for Disclosure to be made to the Disclosure and Barring Service
(formerly known as CRB) to check for any previous criminal convictions. This
will require three forms of valid ID to be produced and verified. The
onboarding process is also subject to an Occupational
Health check, suitable
professional references and eligibility to work in the UK (with the requirement
to provide relevant documentation as evidence).
