Job summary
Welcome to FCMS!
We are seeking a professional and
friendly Receptionist and / or Driver
to join our team here, at Morecambe Urgent Treatment Centre.
The service works on 4 weeks rolling
rota. Full training will be given at mutually agreeable times.
Hours of
work: Part
time. 4 week rolling rota. Option of combined role, and / or bank contract also
available. Please see the attached Job Description for rota patterns.
Positions
available:
o
Out of Hours Driver
(Recep duties also) 49.5 hours per month, including overnights.
o
Out of
Hours / Urgent Treatment Centre Receptionist 46.5 hours per month.
o
Driver and Receptionist
- Bank Vacancy
Pay: Standard rate is £12.45 per hour. However, enhancements
payable would be an additional 30% on Saturday up to midnight, and +60% on Sunday.
Criteria: You will need to be a minimum twenty-five
years old for car insurance purposes. Not required for reception role.
Main duties of the job
As a Receptionist, you will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organisational skills, attention to detail, and proficiency in various software applications.
As a Driver, you will provide a professional and high-quality driving service for the GP Out of Hours Service
About us
The ethos of FCMS as a social enterprise, health and
wellbeing services provider is to be passionate in its drive to ensure that
patients and callers remain the central focus of all that it does. Coupled with
excellent and well-established clinical governance systems and extremely
effective operational expertise, it has meant that the company has the ability
to strategically visualise, develop, and implement award winning services.
Over many years we have invested in our staff so that we have
a core team of highly trained individuals who can manage the needs of our
patients and callers. Our staff are able to significantly improve the service
delivery and user experience due to their considerable experience and
commitment to what they do.
Come and be a part of our amazing team!
We offer NHS Pension
Cycle to Work Scheme
Career Development Opportunities
Attendance Bonus
Staff Benefit Scheme
Free Tea & Coffee
Eye Care Contributions
Job description
Job responsibilities
Post
responsibilities
-
To provide a professional and high-quality
driving service for the GP Out of Hours Service
-
To provide a high-quality reception service at
the Bay Urgent Care Reception
-
To be able to follow strict procedures and
protocols at all times
-
To work with the clinical team and liaise with
our other services to support safe and effective service delivery, ensuring
patients receive appropriate care in a timely manner.
-
When necessary, to be able to complete
stocktakes of medical equipment
-
Using a Patient Record system experience of
Adastra would be an advantage
-
To complete routine administration checks when
working overnight
-
Ensuring full patient confidentiality at all
times
-
To work individually or as part of a team
-
To undertake all relevant training consistent
with the requirements of the post
-
To be flexible in roles undertaken according
to the business need
-
To be available especially on the overnight
shifts but with flexibility to work during the day when required
-
To handle drug stock and replenish when used.
-
To undertake vehicle checks
-
To report any vehicle problems to the
appropriate person
-
To maintain and attend all mandatory training
Other
Criteria
-
A full UK Driving
Licence held for a minimum two years
-
Over twenty-five
years of age for driving company vehicles
Disability Confident Employer - As users of the disability confident scheme, we guarantee
to interview all disabled applicants who meet the minimum criteria for the
vacancy
DBS - This post is subject to the Rehabilitation of
Offenders Act (Exemption Order) 1975 and as such it will be necessary for a
submission for Disclosure to be made to the Disclosure and Barring Service
(formerly known as CRB) to check for any previous criminal convictions. This
will require three forms of valid ID to be produced and verified. The
onboarding process is also subject to an Occupational Health check, suitable
professional references and eligibility to work in the UK (with the requirement
to provide relevant documentation as evidence). For Driver positions you will
also be required to undertake a Driver check.
The
organisation is committed to safeguarding and promoting the welfare of
children, young people and vulnerable adults and expects all staffto
share this commitment. You will be expected to fulfil your mandatory
safeguarding training at the level applicable to this role.
We reserve the right to close this
vacancy early if we receive sufficient applications for the role. Therefore, if
you are interested, please submit your application as early as possible.
Job description
Job responsibilities
Post
responsibilities
-
To provide a professional and high-quality
driving service for the GP Out of Hours Service
-
To provide a high-quality reception service at
the Bay Urgent Care Reception
-
To be able to follow strict procedures and
protocols at all times
-
To work with the clinical team and liaise with
our other services to support safe and effective service delivery, ensuring
patients receive appropriate care in a timely manner.
-
When necessary, to be able to complete
stocktakes of medical equipment
-
Using a Patient Record system experience of
Adastra would be an advantage
-
To complete routine administration checks when
working overnight
-
Ensuring full patient confidentiality at all
times
-
To work individually or as part of a team
-
To undertake all relevant training consistent
with the requirements of the post
-
To be flexible in roles undertaken according
to the business need
-
To be available especially on the overnight
shifts but with flexibility to work during the day when required
-
To handle drug stock and replenish when used.
-
To undertake vehicle checks
-
To report any vehicle problems to the
appropriate person
-
To maintain and attend all mandatory training
Other
Criteria
-
A full UK Driving
Licence held for a minimum two years
-
Over twenty-five
years of age for driving company vehicles
Disability Confident Employer - As users of the disability confident scheme, we guarantee
to interview all disabled applicants who meet the minimum criteria for the
vacancy
DBS - This post is subject to the Rehabilitation of
Offenders Act (Exemption Order) 1975 and as such it will be necessary for a
submission for Disclosure to be made to the Disclosure and Barring Service
(formerly known as CRB) to check for any previous criminal convictions. This
will require three forms of valid ID to be produced and verified. The
onboarding process is also subject to an Occupational Health check, suitable
professional references and eligibility to work in the UK (with the requirement
to provide relevant documentation as evidence). For Driver positions you will
also be required to undertake a Driver check.
The
organisation is committed to safeguarding and promoting the welfare of
children, young people and vulnerable adults and expects all staffto
share this commitment. You will be expected to fulfil your mandatory
safeguarding training at the level applicable to this role.
We reserve the right to close this
vacancy early if we receive sufficient applications for the role. Therefore, if
you are interested, please submit your application as early as possible.
Person Specification
Experience
Essential
- Ability to work as a team member and at times in isolation
- Able to exercise initiative in organisation and prioritising
- Effective communication skills both written and oral
- Good literacy and numeracy skills
- Good Interpersonal skills
- Experience of working with IT systems/basic skills (Microsoft)
- Over twenty-five years of age for driving company vehicles
- A full UK Driving Licence held for a minimum two years
- Experienced, confident driver
Desirable
- Previous experience of working in an office environment
Personal Qualities
Essential
- Enthusiastic and committed about the role
- Flexible
- Positive and confident disposition
- Commitment to personal and professional development
- Promote the Service with its ever expansion
- Smart appearance at all times
- Professional Conduct at all times
Qualifications
Essential
- A full UK Driving Licence held for a minimum two years
Desirable
- GCSE/O Level English and Maths
Person Specification
Experience
Essential
- Ability to work as a team member and at times in isolation
- Able to exercise initiative in organisation and prioritising
- Effective communication skills both written and oral
- Good literacy and numeracy skills
- Good Interpersonal skills
- Experience of working with IT systems/basic skills (Microsoft)
- Over twenty-five years of age for driving company vehicles
- A full UK Driving Licence held for a minimum two years
- Experienced, confident driver
Desirable
- Previous experience of working in an office environment
Personal Qualities
Essential
- Enthusiastic and committed about the role
- Flexible
- Positive and confident disposition
- Commitment to personal and professional development
- Promote the Service with its ever expansion
- Smart appearance at all times
- Professional Conduct at all times
Qualifications
Essential
- A full UK Driving Licence held for a minimum two years
Desirable
- GCSE/O Level English and Maths
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
