Job responsibilities
Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.
Values:Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours.Our behaviours should be in line with our values which form part of our Company DNA:
Our key expectations are:
Self-awareness Living authentically
Adaptability- Being ready to adjust depending on the situation
Openness What you see is what you get
Positivity with a real sense of being able to strive for the impossible
Generosity of spirit- Everyday should be an opportunity to act with kindness
Ability to have fun Taking the role seriously, whilst being yourself
Role of the Service
Our complex lives business unit provides healthcare to those who are particularly vulnerable across Blackpool Fylde and Wyre and beyond.It is made of 3 areas of practice:
Compass Medical Practice this a GP practice for those who are difficult to manage in mainstream practice. Patients are either consulted with via the telephone /video link and when a face-to-face consultation is required a risk assessment is undertaken to see what support the clinician requires. Consultations take place with a patient liaison officer in wither our mobile van or in an agreed location pre booked in advance.
Homeless Health Team - FCMS provides a healthcare service for Homeless People within our local community. Our team of clinicians are co-ordinating the care of the homeless population and offering enhanced support for those who are not accessing mainstream services. The team run clinics around the local town centre, working closely with other agencies that support this community. The team offer a comprehensive and holistic assessment of the individuals needs and work with existing health services to meet these and use every contact opportunity to offer health promotion and improve the health outcomes for these patients. The team offer everything from wound care; immunisations; management of long-term condition advice, to supporting with complex care needs.
Asylum Seeker Clinics we provide new patient health checks to these patients whilst registering them at a local GP practice at the same time. This takes place in the hotel where they are staying with the aid of interpreters.
Job Summary
We are looking for individuals with a passion and enthusiasm to work with some of the most vulnerable and complex people within our community. The right candidates will be approachable and display excellent communication skills, compassion, tolerance, and a non-judgemental attitude. This is an exciting opportunity to work in new and innovative ways, positively impacting on the lives of people within the homeless community. Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours.Our key expectations are:
Self-awareness
Adaptability
Openness
Positivity with a real sense of being able to strive for the impossible
Generosity of spirit
Ability to have fun
Duties and Responsibilities
To support qualified clinicians in supporting patients seen within the Complex Lives services
To provide advice for patients with presenting conditions with support of qualified clinicians
To provide Wound Care, undertake ECGS, Observations and Venepuncture to support the trained clinicians.
Patient education and health promotion
Work to attain the service KPIs and targets.
Ensure all patient contact is recorded in a timely manner on the IT systems to enable tracking of patient outcomes, both in real-time to support ongoing intervention planning and retrospectively to understand the impact of the service.
To ensure mandatory training is kept up to date.
Acknowledge and accommodate barriers to communication and understanding including speech, hearing, language, and emotion.
Flexibility in attending organised educational updates and eagerness to expand on current knowledge base and cascading new educational information to colleagues whenever possible.
Inform the Clinical Manager of any untoward incidents Work within all relevant policies and procedural guidelines e.g., infection control, safeguarding, chaperoning and risk management.
Dispose of clinical waste in a safe manner
Contribute to infection control measures by adhering to infection control policies/procedures.
The above list of duties and responsibilities is not intended to be fully comprehensive and may beamended to take account of changing circumstances or requirements following consultation with the post holder.
Education And In Service Training
Be fully conversant in all the clinical computer systems used within FCMS
Attend relevant study/induction days, seminars, courses etc, for individual development and for the benefit of the service.
Where necessary relevant training in the operation of new or unfamiliar equipment, software or procedures will be provided or arranged.
Confidentiality
In the course of your duties, you may have access to confidential information about patients, staff or health service business. On no account must such information be divulged to anyone who is not authorised to receive it. Confidentiality of information must be preserved at all times whether at or away from work. FCMS has in place a Whistle-blowers Policy for staff wishing to express concerns.
Data Protection Act, 1998
Carry out any requirements within the duties applicable to the Data Protection Act, 1998.
Health And Safety At Work Act, 1974
Observe all responsibilities and carry out all duties, whether general to all employees or specific to the post, relating to Health and Safety in accordance with the Practice and Departmental Safety Policies and any statutory requirements.
Clinical & Corporate Governance/Quality Assurance
All employees are expected to comply with the clinical and corporate governance arrangements of FCMS. Every employee is personally responsible for the quality of the work, and standard of care, which they individually provide. It is their duty to seek to attain the highest standards achievable both individually and collectively within their knowledge, skills and resources available to them.
Outside Employment/Outside Interests
If you have other work or outside interests, this must not conflict with your duties and responsibilities of your attendance for work as an employee of the Practice.
It is a condition of appointment that you must inform your manager before taking up of any private practice, work for outside agencies or other employers, other work for this Practice (including bank work), voluntary work or outside interests you have or propose to have. This is to ensure there is no question of it creating a conflict of interest with your NHS duties. You must also therefore seek
your manager's approval before taking on any such other work or outside interest at any time after entering employment.
Working Time Directive
You are required to comply with the regulations governing working time and to any locally agreed associated arrangements.
Harassment And Bullying
The Practice condemns all forms of harassment and bullying and is actively seeking to promote a workplace where employees are treated with dignity, respect and without bias.
Equal Opportunities
In all the foregoing text any reference to one gender whether direct or implied equally includes the opposite gender unless specifically stated to be otherwise.
Fire Training
Each member of the staff has a statutory obligation to attend a Fire Lecture each year. It is the responsibility of each member of staff to ensure that they comply with this legal requirement.
No Smoking Policy
FCMS has a no smoking policy
Disclosure/Criminal Record (DBS)
This post will be subject to enhanced disclosure under DBS.
Disability Confident Employer - As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy
The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staffto share this commitment. You will be expected to fulfil your mandatory safeguarding training at the level applicable to this role.
This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence).
