Quality & Risk Admin Support

Job description

Job responsibilities

Examples of Key Responsibilities: (this list is not exhaustive)

Handling incoming calls and emails

Compliance checks for clinicians

Be a designated first aider and fire marshal and perform these duties as required and in line with training (training will be provided)

Arranging meetings with colleagues both internal and external to the organisation, producing agendas, minute taking, creating, and maintaining spreadsheets, and data bases.

Undertake any other ad-hoc general duties as required.

Values and skills

No job is too big or too small!

Has a strong sense of ownership and responsibility.

Is confident working with computers, digital systems, and applications.

Is an enthusiastic, self-motivated person with a professional can-do attitude and resilient in nature

Is able to work under pressure and to tight deadlines

Have initiative and not wait for instruction.

Is able to adapt easily to changing conditions

Values and demonstrates healthy time management practices, managing and prioritising own workload

Works in a cooperative and considerate way so as to establish and maintain effective working relations with confidentiality and discretion

Has a clean full UK driving licence

The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staffto share this commitment. You will be expected to fulfil your mandatory safeguarding training at the level applicable to this role.

Disability Confident Employer - As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence).

Person Specification

Skills, Knowledge & Competencies

Essential

• Proficient in the use of a PC and computer skills; including the use of email, word processing and spreadsheets.
• Demonstrated high level of interpersonal and communication skills including excellent written and verbal communication skills.
• Diplomacy, Confidentiality, and discretion
• Ability to manage own workload.
• Time-management

Desirable

• Negotiation and influencing skills.

Experience

Essential

• Demonstrated ability to meet deadlines, schedules, set goals/objectives
• Demonstrated ability to operate in an environment of fast paced change.
• Demonstrated knowledge of continuous improvement to concepts and processes.
• Administrative and telephony or reception experience.
• Able to demonstrate effective partnership/team working but also experience of working well on your own initiative.
• Problem solving

Desirable

• Working within a healthcare environment
• Information Governance and Data Security, understanding and awareness.

Qualifications

Desirable

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence

Other

Essential

• Flexibility, Reliability, Enthusiasm, Pragmatism, Initiative, Compassion.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

FCMS

Address

Newfield House

Vicarage Lane

Blackpool

Lancashire

FY4 4EW

Employer's website

http://www.fcms-nw.co.uk/ (Opens in a new tab)