Job summary
Why Independent Health Group?
Independent Health Group really is a values-based organisation.
Patients come first.
Excellence through continuous improvement.
Teamwork underpins all we do.
As a result, we really make a difference to patients by delivering excellent out-of-hospital surgery in the
community, closer to peoples home. Working for a small/medium-sized enterprise is quite different to
being part of a large acute trust. We adhere to the same high standards of clinical care and governance
but can be more fleet of foot. It also requires us to be more versatile.
Everything we do ensures people are our priority those we care for, and those who work for us. This is
reflected in both our CQC rating of outstanding and the results from the NHS staff survey: All our staff
believe that patients are our top priority, feel the care we offer is good enough for their friends and family
and would recommend us as a place to work.
Main duties of the job
An exciting opportunity has arisen for a Healthcare Assistant to join IHG as we expand our services to the Bristol area. You will work alongside the pre and post operative team, for patients undergoing Local
Anaesthetic for Hernia, Carpal Tunnel, Cataract, Vasectomy and Podiatry procedures.
You shall work closely with the Patient Administration Team, Clinicians and Clinical Nursing
Teams.
You will undertake patient facing clinical duties including circulating duties, admission, and
discharging patients on the day of surgery.
We offer a competitive rate of pay, and all of our clinics are worked Monday to Friday, so no weekend working.
If you would like an informal discussion about the role please contact Gemma Blake, HR and Recruitment Advisor, at inhg.ihgrecruitment@nhs.net. We regret that we cannot sponsor working visa's therefore candidates will need to have the right to work in the UK.
About us
A Little History:
We were set up in 2004 by Dr Matthew Wordsworth with the aim of offering patients the choice of being
treated out of hospital, closer to home. Matt wanted to create a new health care organisation in which
like-minded health care professionals could deliver truly patient centred care.
In the summer of 2022 we have proven this, with our Outstanding CQC rating!
Since 2004 we have grown the range of services we offer, and the sites we work from, but we still
believe that Independent Health Group offers you an opportunity to make a real difference to patients
care and treatment.
We pride ourselves on the quality of care we offer our patients. All the work we undertake is for the
NHS.
IHG are continuing to see large levels of growth with 20% increase in activity levels this year and greater
growth planned over the coming years.
Job description
Job responsibilities
Main Responsibilities
- Working in accordance with IHGs values, and IHG policies and procedures, you will provide
high quality care to patients under the direct supervision of the Registered Nurses /ODPs
Responsibilities include:
- Assist with assessment of the patient to ensure optimal fitness for surgery, including giving
post-operative care and instructions.
- The post holder will work within their scope of practice, adhering to IHG policy.
- The post holder will manage their own caseload efficiently with support from the team to
deliver timely care.
- To liaise with clinic staff and the referral team ensuring patients meet IHG and ICB
criteria.
- To undertake telephone post operative and pre-operative assessment of patients,
Help to ensure all test results or repeat observations are available for the day of
surgery.
- Monitor and report on patient conditions to the pre and post operative assessment
team.
- To assist in the planning and organisation of pre- and post-operative patient care by
liaising with other Primary Care providers.
- Undertake post-operative and follow up calls to the patients.
- To keep accurate and timely patient records.
- To assist in the delivery high quality patient care, which is clinically effective, and
evidence based.
- To participate in reviewing and enhancing standards of care.
Continuous development
- Take responsibility for identifying own learning and professional development needs,
in consultation with the Matrons. Take appropriate opportunities to maintain and
improve professional knowledge and competence.
- Support a culture of open reporting and learning from adverse incidents.
- Keep up to date with current professional practice, mandatory training
Job description
Job responsibilities
Main Responsibilities
- Working in accordance with IHGs values, and IHG policies and procedures, you will provide
high quality care to patients under the direct supervision of the Registered Nurses /ODPs
Responsibilities include:
- Assist with assessment of the patient to ensure optimal fitness for surgery, including giving
post-operative care and instructions.
- The post holder will work within their scope of practice, adhering to IHG policy.
- The post holder will manage their own caseload efficiently with support from the team to
deliver timely care.
- To liaise with clinic staff and the referral team ensuring patients meet IHG and ICB
criteria.
- To undertake telephone post operative and pre-operative assessment of patients,
Help to ensure all test results or repeat observations are available for the day of
surgery.
- Monitor and report on patient conditions to the pre and post operative assessment
team.
- To assist in the planning and organisation of pre- and post-operative patient care by
liaising with other Primary Care providers.
- Undertake post-operative and follow up calls to the patients.
- To keep accurate and timely patient records.
- To assist in the delivery high quality patient care, which is clinically effective, and
evidence based.
- To participate in reviewing and enhancing standards of care.
Continuous development
- Take responsibility for identifying own learning and professional development needs,
in consultation with the Matrons. Take appropriate opportunities to maintain and
improve professional knowledge and competence.
- Support a culture of open reporting and learning from adverse incidents.
- Keep up to date with current professional practice, mandatory training
Person Specification
Qualifications
Essential
- Broad general education to evidence written and verbal communication skills.
- Committed to continuous personal development. Willing to undertake new clinical practices, education and training that will enhance service delivery.
Desirable
- NVQ level 2 in health and social care/Care Certificate, or willing to train to this level.
Experience
Essential
- Working as part of a multi-disciplinary healthcare team
- Working within an assessment department/surgical unit or ward
Desirable
- Pre-operative assessment department/surgical outpatient or ward
- leadership experience
Knowledge & Skills
Essential
- Sound knowledge of the WHO 5 steps to safer surgery and NICE guidelines.
- Planning, prioritisation, and organisational skills
- Able to communicate effectively with patients from different backgrounds with differing levels of understanding.
- Able to present written and verbal information clearly and concisely, and handle questions.
- Understand the importance of teamwork and their role within the multi-disciplinary team.
- Maintains timely, accurate patient records.
- Familiar with electronic patient records, incident reporting and rota systems software.
Person Specification
Qualifications
Essential
- Broad general education to evidence written and verbal communication skills.
- Committed to continuous personal development. Willing to undertake new clinical practices, education and training that will enhance service delivery.
Desirable
- NVQ level 2 in health and social care/Care Certificate, or willing to train to this level.
Experience
Essential
- Working as part of a multi-disciplinary healthcare team
- Working within an assessment department/surgical unit or ward
Desirable
- Pre-operative assessment department/surgical outpatient or ward
- leadership experience
Knowledge & Skills
Essential
- Sound knowledge of the WHO 5 steps to safer surgery and NICE guidelines.
- Planning, prioritisation, and organisational skills
- Able to communicate effectively with patients from different backgrounds with differing levels of understanding.
- Able to present written and verbal information clearly and concisely, and handle questions.
- Understand the importance of teamwork and their role within the multi-disciplinary team.
- Maintains timely, accurate patient records.
- Familiar with electronic patient records, incident reporting and rota systems software.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
