Independent Health Group

Health Care Assistant - Concord HP

Information:

This job is now closed

Job summary

Why Independent Health Group?

Independent Health Group really is a values-based organisation. Patients come first. Excellence through continuous improvement. Teamwork underpins all we do. As a result, we really make a difference to patients by delivering excellent out-of-hospital surgery in the community, closer to peoples home. Working for a small/medium-sized enterprise is quite different to being part of a large acute trust. We adhere to the same high standards of clinical care and governance but can be more fleet of foot. It also requires us to be more versatile. Everything we do ensures people are our priority those we care for, and those who work for us. This is reflected in both our CQC rating of outstanding and the results from the NHS staff survey: All our staff believe that patients are our top priority, feel the care we offer is good enough for their friends and family and would recommend us as a place to work.

Main duties of the job

You will work alongside the pre and post operative team, for patients undergoing Local Anaesthetic for Hernia, Carpal Tunnel, Cataract, Vasectomy and Podiatry procedures.

You shall work closely with the Patient Administration Team, Clinicians and Clinical Nursing Teams. You will undertake patient facing clinical duties including circulating duties, admission, and discharging patients on the day of surgery.

About us

A Little History:

We were set up in 2004 by Dr Matthew Wordsworth with the aim of offering patients the choice of being treated out of hospital, closer to home. Matt wanted to create a new health care organisation in which like-minded health care professionals could deliver truly patient centred care.

In the summer of 2022 we have proven this, with our Outstanding CQC rating! Since 2004 we have grown the range of services we offer, and the sites we work from, but we still believe that Independent Health Group offers you an opportunity to make a real difference to patients care and treatment. We pride ourselves on the quality of care we offer our patients. All the work we undertake is for the NHS.

IHG are continuing to see large levels of growth with 20% increase in activity levels this year and greater growth planned over the coming years.

Details

Date posted

23 April 2024

Pay scheme

Other

Salary

£12.30 an hour

Contract

Fixed term

Duration

8 months

Working pattern

Part-time, Flexible working

Reference number

U0043-096

Job locations

Concord Medical Centre

Braydon Avenue

Little Stoke

Bristol

BS34 6BQ


Job description

Job responsibilities

Main Responsibilities

Working in accordance with IHGs values, and IHG policies and procedures, you will provide high quality care to patients under the direct supervision of the Registered Nurses /ODPs Responsibilities include:

Assist with assessment of the patient to ensure optimal fitness for surgery, including giving post-operative care and instructions.

The post holder will work within their scope of practice, adhering to IHG policy.

The post holder will manage their own caseload efficiently with support from the team to deliver timely care.

To liaise with clinic staff and the referral team ensuring patients meet IHG and ICB criteria.

To undertake telephone post operative and pre-operative assessment of patients, Help to ensure all test results or repeat observations are available for the day of surgery.

Monitor and report on patient conditions to the pre and post operative assessment team.

To assist in the planning and organisation of pre- and post-operative patient care by liaising with other Primary Care providers.

Undertake post-operative and follow up calls to the patients.

To keep accurate and timely patient records.

To assist in the delivery high quality patient care, which is clinically effective, and evidence based.

To participate in reviewing and enhancing standards of care.

Continuous development

Take responsibility for identifying own learning and professional development needs, in consultation with the Matrons. Take appropriate opportunities to maintain and improve professional knowledge and competence.

Support a culture of open reporting and learning from adverse incidents.

Keep up to date with current professional practice, mandatory training

Job description

Job responsibilities

Main Responsibilities

Working in accordance with IHGs values, and IHG policies and procedures, you will provide high quality care to patients under the direct supervision of the Registered Nurses /ODPs Responsibilities include:

Assist with assessment of the patient to ensure optimal fitness for surgery, including giving post-operative care and instructions.

The post holder will work within their scope of practice, adhering to IHG policy.

The post holder will manage their own caseload efficiently with support from the team to deliver timely care.

To liaise with clinic staff and the referral team ensuring patients meet IHG and ICB criteria.

To undertake telephone post operative and pre-operative assessment of patients, Help to ensure all test results or repeat observations are available for the day of surgery.

Monitor and report on patient conditions to the pre and post operative assessment team.

To assist in the planning and organisation of pre- and post-operative patient care by liaising with other Primary Care providers.

Undertake post-operative and follow up calls to the patients.

To keep accurate and timely patient records.

To assist in the delivery high quality patient care, which is clinically effective, and evidence based.

To participate in reviewing and enhancing standards of care.

Continuous development

Take responsibility for identifying own learning and professional development needs, in consultation with the Matrons. Take appropriate opportunities to maintain and improve professional knowledge and competence.

Support a culture of open reporting and learning from adverse incidents.

Keep up to date with current professional practice, mandatory training

Person Specification

Qualifications

Essential

  • Broad general education to evidence written and verbal communication skills.
  • Committed to continuous personal development. Willing to undertake new clinical practices, education and training that will enhance service delivery.

Desirable

  • NVQ level 2 in health and social care/Care Certificate, or willing to train to this level.

Experience

Essential

  • Working as part of a multi-disciplinary healthcare team
  • Working within an assessment department/surgical unit or ward

Desirable

  • Pre-operative assessment department/surgical outpatient or ward
  • leadership experience

Knowledge & Skills

Essential

  • Sound knowledge of the WHO 5 steps to safer surgery and NICE guidelines.
  • Planning, prioritisation, and organisational skills
  • Able to communicate effectively with patients from different backgrounds with differing levels of understanding.
  • Able to present written and verbal information clearly and concisely, and handle questions.
  • Understand the importance of teamwork and their role within the multi-disciplinary team.
  • Maintains timely, accurate patient records.
  • Familiar with electronic patient records, incident reporting and rota systems software.
Person Specification

Qualifications

Essential

  • Broad general education to evidence written and verbal communication skills.
  • Committed to continuous personal development. Willing to undertake new clinical practices, education and training that will enhance service delivery.

Desirable

  • NVQ level 2 in health and social care/Care Certificate, or willing to train to this level.

Experience

Essential

  • Working as part of a multi-disciplinary healthcare team
  • Working within an assessment department/surgical unit or ward

Desirable

  • Pre-operative assessment department/surgical outpatient or ward
  • leadership experience

Knowledge & Skills

Essential

  • Sound knowledge of the WHO 5 steps to safer surgery and NICE guidelines.
  • Planning, prioritisation, and organisational skills
  • Able to communicate effectively with patients from different backgrounds with differing levels of understanding.
  • Able to present written and verbal information clearly and concisely, and handle questions.
  • Understand the importance of teamwork and their role within the multi-disciplinary team.
  • Maintains timely, accurate patient records.
  • Familiar with electronic patient records, incident reporting and rota systems software.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Independent Health Group

Address

Concord Medical Centre

Braydon Avenue

Little Stoke

Bristol

BS34 6BQ


Employer's website

https://www.ihg.org.uk/ (Opens in a new tab)

Employer details

Employer name

Independent Health Group

Address

Concord Medical Centre

Braydon Avenue

Little Stoke

Bristol

BS34 6BQ


Employer's website

https://www.ihg.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR & Recruitment Advisor

Gemma Blake

gemma.blake7@nhs.net

Details

Date posted

23 April 2024

Pay scheme

Other

Salary

£12.30 an hour

Contract

Fixed term

Duration

8 months

Working pattern

Part-time, Flexible working

Reference number

U0043-096

Job locations

Concord Medical Centre

Braydon Avenue

Little Stoke

Bristol

BS34 6BQ


Supporting documents

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