Job summary
At IHG we
absolutely put patients first and we were
delighted to achieve an overall rating of Outstanding by the Care Quality
Commission in 2022. We are proud of our consistently
good outcomes from the NHS staff survey - our staff are proud to work for us and of the care we deliver - but we are not resting on our
laurels!
We have ambitious plans for growth and, as people are at the
heart of all we do, we need to ensure we have the workforce to deliver
that growth. This means attracting and retaining the right staff with the
right skills, who share our values and commitment to excellent patient care,
and ensuring IHG remains a great place to work. We are looking to appoint
an experienced and passionate HR professional to develop and deliver our
workforce plan and, as part of the senior leadership team, support IHG
achieve its strategic objectives.
We support flexible working. The role supports the workforce both at Head Office and across sites, and is offered as a blend of home and office working, with occasional travel to sites. The role is available full time or part-time (4 days per week)
Main duties of the job
As Head of HR you will champion
good people management practice which ensures IHG is well led and has a culture
which enables staff to deliver high quality, patient-centred care. You will provide expert
guidance and act as a sounding board to the Chief Executive and leadership team
on all aspects of people management and organisation development.
As
a member of the leadership team you will role model the IHG values; ensure services are
well led, safe, efficient and effective; ensure IHG meets its growth and service
development objectives; and that IHG is a great place to work.
About us
We were
set up in 2004 by Dr Matthew Wordsworth with the aim of offering patients the choice of being
treated out of hospital, closer to home.
Matt wanted to create a new health care organisation in which like-minded
health care professionals could work together to deliver truly patient-centred
care. We setout
to be a leading provider of
community-based diagnostic and treatment services of the highest quality, where
patients always come first.
We
provide day-case surgical services under local anaesthetic including hernia, hand,
podiatric, vasectomy and ophthalmology from sites in Wiltshire, Leicestershire,
Gloucestershire and Devon. All the work we undertake is for the NHS.
We are a
small friendly team and offer our staff an innovative, alternative way to delivering health care, with a very patient-centred approach. We
consistently receive favourable feedback from our patients, who value both the
short wait-times and being seen and treated by the same clinician at each
visit. Our staff are proud to work for
us and proud of the care we deliver.
If you would like an informal discussion about the role
please email Claire Damen, Chief Executive on claire.damen@nhs.net with your telephone number and when you
are available to speak.
Interviews are planned for Tuesday 25th April 2023
Job description
Job responsibilities
Resourcing and reward
- Lead the workforce strategy,
establish and deliver a workforce plan which ensures IHG is able to attract and
retain the workforce it needs.
- Establish IHG policies and
provide advice on recruitment, resourcing and reward, including selection or assessment
processes.
- Ensure all recruitment is
to NHS Safer Recruitment standards.
- Establish and maintain a competitive and fair package
of pay and benefits.
HR Advice
- Champion good people management
practices.
- Advise staff, managers and
the Board on people management including the interpretation of HR policies.
- Lead and maintain the HR
policy framework, ensuring HR policies are fit for purpose, easily understood, compliant
and reflect IHG values.
- Coach and develop managers to
achieve good outcomes for staff, teams and the organisation.
- Support managers and staff to
resolve HR issues.
Data and reporting
- Maintain accurate personnel
records, including those relating to professional registration, revalidation
and training, and annual performance reviews.
- Ensure that the workforce
and people management practices are compliant with contractual, NHS or
statutory requirements, through establishing appropriate systems and processes
and annual reporting.
- Lead the development and
monitoring of relevant workforce metrics.
- Report to the board and relevant
committees on the workforce strategy and plan.
Employee engagement
- Lead effective mechanisms
that promote and support employee engagement and ensure staff have a voice in
decisions that impact them at work, this includes but is not limited to leading
the IHG participation in the NHS staff survey and action planning arising from
the results.
- Champion staff health and
wellbeing.
-
Coach and support managers to ensure IHG is well led.
Learning and development
-
To help create an environment of learning and continuous professional
development by identifying training needs for staff and putting development
plans in place, and coaching, mentoring and supervision of both registered and
non-registered staff.
-
Support the Medical Director and Head of Clinical Services to ensure all
clinical staff have the knowledge and skills to assure the quality of services
and the continual development of professional practice in line with professional
codes and current best practice.
Project work
- To undertake project work and
the mobilisation of new services to supports IHG strategic objectives and makes
IHG a great place to work.
- Provide specialist HR input
to bids and contract management.
- Commission providers and managing contracts associated
with HR activity (e.g. OH, staff survey etc)
Governance
and Risk Management
-
To ensure any staff related risks are identified and appropriately
managed.
-
Support the Medical Director fulfil his responsibilities as Responsible
Officer
-
To create an environment where all staff and other workers feel able and
safe to raise issues or concerns, and where learning is shared across the
organisation.
Management and Leadership
-
As a member of the senior management team, shape
the strategy and culture of the organisation.
Develop the business plan and participate in major business decisions to
deliver that strategy.
-
Ensure that IHG meets its contractual, activity,
performance and financial targets, and operates to the highest standards of
corporate and clinical governance.
-
Champion good
people management practice across all IHG services and teams.
-
Role model
behaviours to support IHGs vision and values.
-
Help create an environment in which high quality cost-effective services
are delivered, where innovation and continuous improvement are the norm and in
which each member of staff is recognised and valued.
Job description
Job responsibilities
Resourcing and reward
- Lead the workforce strategy,
establish and deliver a workforce plan which ensures IHG is able to attract and
retain the workforce it needs.
- Establish IHG policies and
provide advice on recruitment, resourcing and reward, including selection or assessment
processes.
- Ensure all recruitment is
to NHS Safer Recruitment standards.
- Establish and maintain a competitive and fair package
of pay and benefits.
HR Advice
- Champion good people management
practices.
- Advise staff, managers and
the Board on people management including the interpretation of HR policies.
- Lead and maintain the HR
policy framework, ensuring HR policies are fit for purpose, easily understood, compliant
and reflect IHG values.
- Coach and develop managers to
achieve good outcomes for staff, teams and the organisation.
- Support managers and staff to
resolve HR issues.
Data and reporting
- Maintain accurate personnel
records, including those relating to professional registration, revalidation
and training, and annual performance reviews.
- Ensure that the workforce
and people management practices are compliant with contractual, NHS or
statutory requirements, through establishing appropriate systems and processes
and annual reporting.
- Lead the development and
monitoring of relevant workforce metrics.
- Report to the board and relevant
committees on the workforce strategy and plan.
Employee engagement
- Lead effective mechanisms
that promote and support employee engagement and ensure staff have a voice in
decisions that impact them at work, this includes but is not limited to leading
the IHG participation in the NHS staff survey and action planning arising from
the results.
- Champion staff health and
wellbeing.
-
Coach and support managers to ensure IHG is well led.
Learning and development
-
To help create an environment of learning and continuous professional
development by identifying training needs for staff and putting development
plans in place, and coaching, mentoring and supervision of both registered and
non-registered staff.
-
Support the Medical Director and Head of Clinical Services to ensure all
clinical staff have the knowledge and skills to assure the quality of services
and the continual development of professional practice in line with professional
codes and current best practice.
Project work
- To undertake project work and
the mobilisation of new services to supports IHG strategic objectives and makes
IHG a great place to work.
- Provide specialist HR input
to bids and contract management.
- Commission providers and managing contracts associated
with HR activity (e.g. OH, staff survey etc)
Governance
and Risk Management
-
To ensure any staff related risks are identified and appropriately
managed.
-
Support the Medical Director fulfil his responsibilities as Responsible
Officer
-
To create an environment where all staff and other workers feel able and
safe to raise issues or concerns, and where learning is shared across the
organisation.
Management and Leadership
-
As a member of the senior management team, shape
the strategy and culture of the organisation.
Develop the business plan and participate in major business decisions to
deliver that strategy.
-
Ensure that IHG meets its contractual, activity,
performance and financial targets, and operates to the highest standards of
corporate and clinical governance.
-
Champion good
people management practice across all IHG services and teams.
-
Role model
behaviours to support IHGs vision and values.
-
Help create an environment in which high quality cost-effective services
are delivered, where innovation and continuous improvement are the norm and in
which each member of staff is recognised and valued.
Person Specification
Experience
Essential
- Broad generalist HR experience
- Leadership and management
- Development and delivery of HR services
- Working as part of a multi-disciplinary leadership team
- Working in health care or a similar setting.
Qualifications
Essential
- Educated to degree level or equivalent.
- M/FCIPD
- Evidence of continuous professional development
Desirable
- Trained in psychometric assessment
Personal Competencies
Essential
- Demonstrable leadership qualities
- Collaborative and able to form strong working relationships.
- Committed to the values of excellent patient care, continuous improvement, and teamwork.
- An advocate of good people management practice
Knowledge and Skills
Essential
- Understanding of HR good practice and the legal aspects employment, including those relating to the health care sector
- Able to communicate effectively with people at all levels.
- Excellent analytical/critical reasoning skills.
- Able to communicate effectively and present written and verbal information clearly and concisely.
- Coaching skills
- Self-motivated and able to work autonomously.
- Influencing skills
- Willing and able to challenge
Desirable
- Understanding of medical staffing
Person Specification
Experience
Essential
- Broad generalist HR experience
- Leadership and management
- Development and delivery of HR services
- Working as part of a multi-disciplinary leadership team
- Working in health care or a similar setting.
Qualifications
Essential
- Educated to degree level or equivalent.
- M/FCIPD
- Evidence of continuous professional development
Desirable
- Trained in psychometric assessment
Personal Competencies
Essential
- Demonstrable leadership qualities
- Collaborative and able to form strong working relationships.
- Committed to the values of excellent patient care, continuous improvement, and teamwork.
- An advocate of good people management practice
Knowledge and Skills
Essential
- Understanding of HR good practice and the legal aspects employment, including those relating to the health care sector
- Able to communicate effectively with people at all levels.
- Excellent analytical/critical reasoning skills.
- Able to communicate effectively and present written and verbal information clearly and concisely.
- Coaching skills
- Self-motivated and able to work autonomously.
- Influencing skills
- Willing and able to challenge
Desirable
- Understanding of medical staffing
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
