Job summary
The Team Administrator will join a
team of 14 staff Nurses, Clinical Associates and Administrator colleagues.
They will provide administration support to one locality area and support
processes within our referrals hub.
The Salus ICT are a group of
professionals serving patient populations in Aldershot, Farnborough, and Fleet.
The wider teams work across health and social care and bring together their
collective experience to provide tailored support to people in need.
The Community Single Point of
Access (CSPA) is our referral access hub for community services and our role is
to coordinate incoming referrals, reviewing identified needs with a clinician and
onward referring to appropriate partner services as appropriate.
Key Benefits
Competitive Salary
Remote Working one set day per week
Company and Team Events
NHS Pension Scheme
Employee Assistance Programme Support for staff
wellbeing:
o Life Support Counselling
o Legal Information
o Bereavement Support
o Medical Information
o Online CBT
o 24/7 Wellbeing Support
Main duties of the job
ICT
- Maintain and update patient records and meeting records, exercising high standards of data entry and good records management
- Communicate with representatives from partner organisations and coordinate information in a timely and professional manner either through e-mail, telephone, or face to face
- Coordinate, take notes, and track follow up duties for meetings within the allocated locality
- Provide administrative support to departmental meetings as required
- Use templates to ensure accurate coding for the team
- Support caseload review, referral activity and coded activity using reports provided in conjunction with clinical teams
Referrals Hub
- Process inbound referrals and complete outbound referrals, working with the on-duty triaging Nurse to ensure all referral instances are documented, all actions completed, coded appropriately and with follow up diary entries in place.
Other Programmes
The NHS is an ever-changing field with new initiatives always on the horizon that may provide additional opportunities for our team. Administrators are instrumental in supporting positive change within the ICT, CSPA and in alignment to wider Salus objectives; and may have the opportunity to help shape new ways of working with appropriate training and resources.
About us
Salus is a GP Federation which was
formed by the local GP practices within North East Hampshire and Farnham. We
hold several contracts supporting primary care to deliver services on behalf of
those practices, helping them work better together and with other healthcare
providers leading to improved patient services and developing new ones in
response to changes in the Primary Care environment.
Job description
Job responsibilities
Core Responsibilities
ICT
- Maintain and update patient records and meeting records, exercising high standards of data entry and good records management
- Communicate with representatives from partner organisations and coordinate information in a timely and professional manner either through e-mail, telephone, or face to face
- Coordinate, take notes, and track follow up duties for meetings within the allocated locality
- Provide administrative support to departmental meetings as required
- Use templates to ensure accurate coding for the team
- Support caseload review, referral activity and coded activity using reports provided in conjunction with clinical teams
Referrals Hub
- Process inbound referrals and complete outbound referrals, working with the on-duty triaging Nurse to ensure all referral instances are documented, all actions completed, coded appropriately and with follow up diary entries in place.
Other Programmes
The NHS is an ever-changing field with new initiatives always on the horizon that may provide additional opportunities for our team. Administrators are instrumental in supporting positive change within the ICT, CSPA and in alignment to wider Salus objectives; and may have the opportunity to help shape new ways of working with appropriate training and resources.
General
- Works flexibly to support colleagues in other areas
- Ability to work under own initiative
- Effective operational office management: ordering of equipment and stationery as required, ensuring effective IT solutions are available to support the team
- Supports locality team with any operational issues encountered, escalating to Clinical Team Leader and ICT Manager as appropriate
- Administers shared calendars and contact distribution lists
- Answers incoming telephone calls to office landlines and referrals hub mobile phone
- Support coordination of team members diaries as appropriate
The role of ICT Administrator is always developing as the Integrated Care Team grows and the post holder will have the opportunity to influence and shape this development.
Full training will be provided, with a comprehensive induction programme.
Job description
Job responsibilities
Core Responsibilities
ICT
- Maintain and update patient records and meeting records, exercising high standards of data entry and good records management
- Communicate with representatives from partner organisations and coordinate information in a timely and professional manner either through e-mail, telephone, or face to face
- Coordinate, take notes, and track follow up duties for meetings within the allocated locality
- Provide administrative support to departmental meetings as required
- Use templates to ensure accurate coding for the team
- Support caseload review, referral activity and coded activity using reports provided in conjunction with clinical teams
Referrals Hub
- Process inbound referrals and complete outbound referrals, working with the on-duty triaging Nurse to ensure all referral instances are documented, all actions completed, coded appropriately and with follow up diary entries in place.
Other Programmes
The NHS is an ever-changing field with new initiatives always on the horizon that may provide additional opportunities for our team. Administrators are instrumental in supporting positive change within the ICT, CSPA and in alignment to wider Salus objectives; and may have the opportunity to help shape new ways of working with appropriate training and resources.
General
- Works flexibly to support colleagues in other areas
- Ability to work under own initiative
- Effective operational office management: ordering of equipment and stationery as required, ensuring effective IT solutions are available to support the team
- Supports locality team with any operational issues encountered, escalating to Clinical Team Leader and ICT Manager as appropriate
- Administers shared calendars and contact distribution lists
- Answers incoming telephone calls to office landlines and referrals hub mobile phone
- Support coordination of team members diaries as appropriate
The role of ICT Administrator is always developing as the Integrated Care Team grows and the post holder will have the opportunity to influence and shape this development.
Full training will be provided, with a comprehensive induction programme.
Person Specification
Experience
Essential
- Administration experience
Desirable
- Experience with using EMIS
Person Specification
Experience
Essential
- Administration experience
Desirable
- Experience with using EMIS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
