Job summary
Are you looking for an engaging, challenging and rewarding opportunity?
Are you a caring, motivated and dynamic healthcare professional?
Do you enjoy working directly with people, dealing with a variety of needs and challenges, as well as delivering actual benefits and making a true difference to the lives of entire communities?
Would you like to be part of Durham Dales Health Federation, a Federation of 12 practices within the Durham Dales Locality working together to provide high quality primary healthcare services?
We have an excellent opportunity available for an enthusiastic and motivated person to join our team. Working within this team, you would have the opportunity to work alongside GP Practices within the Durham Dales locality.
If this sounds like the next step in your career, we would love to hear from you! For an informal discussion, please call our Health Care Coordinator Team Lead, Ellie Franklin on 07766 235575.
Main duties of the job
The Care Coordinator will be an experienced professional who will be responsible for coordinating,
integrating and delivering care to a broad spectrum of patients. The Care Coordinator will liaise with a
broad range of medical, social and third sector services to provide effective and synchronized care to
these patients. The Care Coordinator will also work closely with discharge teams in secondary care to
reduce the incidence of delayed discharges for patients under the care of the service and facilitate care
in the patients preferred place.
About us
Durham Dales Health Federation supports member GP practices in the Durham Dales locality to provide the best possible healthcare services.
Salary is dependent upon experience, but will be highly competitive.
DDHF are able to offer an NHS pension and offer a lease car scheme.
Job description
Job responsibilities
Job summary
The Care Coordinator will be an experienced professional who will be responsible for coordinating,
integrating and delivering care to a broad spectrum of patients. The Care Coordinator will liaise with a
broad range of medical, social and third sector services to provide effective and synchronized care to
these patients.
The Care Coordinator will also work closely with discharge teams in secondary care to
reduce the incidence of delayed discharges for patients under the care of the service and facilitate care
in the patients preferred place.
The Care Coordinator will work with all patient groups, particularly vulnerable adults, to improve their
health and wellbeing by navigating them to appropriate services, supporting them to access these
services and any appropriate funding, and delivering informal counselling, advice, and support to their
activities of daily living. The service will be targeted at specific client groups, identified by local
stakeholders such as, though not exclusively; GP practices, third sector organisations, community
service providers and existing community groups. These clients will include, but are not limited to,
patients with complex long term health needs, depression, organic mental illness, and those who are
at risk of social isolation.
The Care Coordinator will also have the capability of performing minor clinical skills such as basic
monitoring and recording of vital signs, blood pressure monitoring, on behalf of the DDHF and GP
practices. These skills may be carried out in the community following appropriate training and support.
The Care Coordinator will be working at a variety of venues in the community, including patients
homes, utilising premises in agreement with stakeholders and clients. Their role will be to give
information, train and support people in their daily lives, be the link between the patient or client group
and the GP/Community Services and work with other service providers to provide the best possible
care for their clients.
The Care Coordinator will provide information and practical support; introduce people to local services
and providers; encourage people in different communities to work together, and facilitate and support
the establishment of new groups and community services; and coordinate and integrate packages of
health and social care for their clients. They will work collaboratively with the general practice teams
to meet the needs of patients, supporting the delivery of DDHF policies and procedures.
Job description
Job responsibilities
Job summary
The Care Coordinator will be an experienced professional who will be responsible for coordinating,
integrating and delivering care to a broad spectrum of patients. The Care Coordinator will liaise with a
broad range of medical, social and third sector services to provide effective and synchronized care to
these patients.
The Care Coordinator will also work closely with discharge teams in secondary care to
reduce the incidence of delayed discharges for patients under the care of the service and facilitate care
in the patients preferred place.
The Care Coordinator will work with all patient groups, particularly vulnerable adults, to improve their
health and wellbeing by navigating them to appropriate services, supporting them to access these
services and any appropriate funding, and delivering informal counselling, advice, and support to their
activities of daily living. The service will be targeted at specific client groups, identified by local
stakeholders such as, though not exclusively; GP practices, third sector organisations, community
service providers and existing community groups. These clients will include, but are not limited to,
patients with complex long term health needs, depression, organic mental illness, and those who are
at risk of social isolation.
The Care Coordinator will also have the capability of performing minor clinical skills such as basic
monitoring and recording of vital signs, blood pressure monitoring, on behalf of the DDHF and GP
practices. These skills may be carried out in the community following appropriate training and support.
The Care Coordinator will be working at a variety of venues in the community, including patients
homes, utilising premises in agreement with stakeholders and clients. Their role will be to give
information, train and support people in their daily lives, be the link between the patient or client group
and the GP/Community Services and work with other service providers to provide the best possible
care for their clients.
The Care Coordinator will provide information and practical support; introduce people to local services
and providers; encourage people in different communities to work together, and facilitate and support
the establishment of new groups and community services; and coordinate and integrate packages of
health and social care for their clients. They will work collaboratively with the general practice teams
to meet the needs of patients, supporting the delivery of DDHF policies and procedures.
Person Specification
Qualifications
Essential
- GCSE Grade C or above in Maths and English, or equivalent qualification.
Desirable
- Qualification in a health or social care allied profession.
- Formal safeguarding qualification.
Experience
Essential
- Experience of working with vulnerable people.
- Experience of working in health and social care.
- Experience of coordinating services from diverse providers.
Desirable
- Experience of working in Primary Care.
- Experience of working in liaison capacity with social care.
Knowledge
Essential
- Knowledge of the needs of vulnerable adults, safeguarding and the associated legal framework.
- Knowledge of local health and social care provision.
- Knowledge of funding systems in social care.
Desirable
- Knowledge of public health issues.
- Familiarity with information systems used in clinical practice.
- Basic knowledge of Anatomy and Physiology.
- Understanding of health and social care terminology.
Skills
Essential
- - Communication skills, both written and verbal.
- - Communication of difficult messages to patients and families.
- - Relationship building with service users and providers.
- - Time management.
- - Good IT skills.
Desirable
- - Experience of performing minor clinical observations such as basic
- monitoring of vital signs (blood pressure, temperature and oxygen
- saturations).
Person Specification
Qualifications
Essential
- GCSE Grade C or above in Maths and English, or equivalent qualification.
Desirable
- Qualification in a health or social care allied profession.
- Formal safeguarding qualification.
Experience
Essential
- Experience of working with vulnerable people.
- Experience of working in health and social care.
- Experience of coordinating services from diverse providers.
Desirable
- Experience of working in Primary Care.
- Experience of working in liaison capacity with social care.
Knowledge
Essential
- Knowledge of the needs of vulnerable adults, safeguarding and the associated legal framework.
- Knowledge of local health and social care provision.
- Knowledge of funding systems in social care.
Desirable
- Knowledge of public health issues.
- Familiarity with information systems used in clinical practice.
- Basic knowledge of Anatomy and Physiology.
- Understanding of health and social care terminology.
Skills
Essential
- - Communication skills, both written and verbal.
- - Communication of difficult messages to patients and families.
- - Relationship building with service users and providers.
- - Time management.
- - Good IT skills.
Desirable
- - Experience of performing minor clinical observations such as basic
- monitoring of vital signs (blood pressure, temperature and oxygen
- saturations).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Durham Dales Health Federation
Address
Unit 51 Innovation Hse, Longfield Rd
South Church Enterprise Park
Bishop Auckland
Durham
DL14 6XB
Employer's website
https://ddhf.co.uk/ (Opens in a new tab)
