Job summary
The post holder works under indirect
supervision of the practice nurse team leader and undertakes task and duties
delegated by the practice nurse team leader or a suitably qualified regulated professional.
They will work collaboratively with the general practice team to meet the needs
of patients, following policy and procedures can provide supervision to practice
phlebotomist as required.
Main duties of the job
Communication
Communicate effectively with other team members
Communicate effectively with patients and carers,
recognising their needs for alternative methods of communication
Personal
and people development
Take
responsibility for own developmental learning and performance
Take
responsibility for maintaining a record of own personal development
Work with
management on any new training requirements
To
recognise and understand the roles and responsibilities of individuals
working in the primary health care team
Be aware
of the legal issues pertinent to the role of a basic HCA (level 1)
Health
, Safety and security
Use and encourage others to be familiar with the
personal security systems within the workplace according to practice
guidelines
Identify the risks involved in work activities and
undertake them in a way that manages the risks
About us
IntraHealth
is one of the UKs leading providers of NHS Primary and Community Care
services. We serve a range of patients across our three divisions of Primary
Care (general practice), Pharmacy and Clinical Services which includes
anticoagulation monitoring, patient medication reviews and childhood
immunisation programmes.
We are
a well-established organisation having provided NHS services since 1999. We
operate NHS services across the North East, Yorkshire, the midlands and North
West. Our team is made up of a wide range of healthcare professionals and
administrative roles including GPs, Advanced Nurse Practitioners (ANPs),
Nurses, Pharmacists, Health Care Assistants (HCAs) and local administration
teams. Our frontline teams are supported by a centralised back office function;
providing executive, finance, HR, administration and data analysis support.
Job description
Job responsibilities
The post holder works under indirect
supervision of the practice nurse team leader and undertakes task and duties
delegated by the practice nurse team leader or a suitably qualified regulated professional.
They will work collaboratively with the general practice team to meet the needs
of patients, following policy and procedures can provide supervision to practice
phlebotomist as required.
Job description
Job responsibilities
The post holder works under indirect
supervision of the practice nurse team leader and undertakes task and duties
delegated by the practice nurse team leader or a suitably qualified regulated professional.
They will work collaboratively with the general practice team to meet the needs
of patients, following policy and procedures can provide supervision to practice
phlebotomist as required.
Person Specification
Skills and Abilities
Essential
- Demonstrates a basic understanding of the needs of the patient and the role of the HCA
- Willing to develop clinical skills and competency relevant to the role e.g. phlebotomy skills
- Manual dexterity and manipulation skills
- Ability to handle simple medical equipment e.g. ECG machine
- Fitness to do the job within manual-handing policy
- Able to communicate routine information that requires tact and persuasive skills, or where there may be barriers to understanding
- Ability to communicate effectively via telephone or group discussion
- Good interpersonal skills
- Participate in the care of equipment
- Undertake stock control
- Must either be Hepatitis B immune or be willing to undergo an immunisation course
- Enthusiastic
- Reliable
Desirable
- Understand issues regarding accountability
- Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements.
Experience
Essential
- Has customer care experience or experience of being a carer.
- Experience of working unsupervised.
Desirable
- Willingness to complete NVQ 2 or 3 in a related subject.
Qualifications
Essential
- Basic literacy and numeracy skills
- Basic computer experience
Desirable
- Have the Care certificate or willing to undertake it.
- Experience in phlebotomy.
- Willingness to undertake an NVQ or an equivalent qualification
Person Specification
Skills and Abilities
Essential
- Demonstrates a basic understanding of the needs of the patient and the role of the HCA
- Willing to develop clinical skills and competency relevant to the role e.g. phlebotomy skills
- Manual dexterity and manipulation skills
- Ability to handle simple medical equipment e.g. ECG machine
- Fitness to do the job within manual-handing policy
- Able to communicate routine information that requires tact and persuasive skills, or where there may be barriers to understanding
- Ability to communicate effectively via telephone or group discussion
- Good interpersonal skills
- Participate in the care of equipment
- Undertake stock control
- Must either be Hepatitis B immune or be willing to undergo an immunisation course
- Enthusiastic
- Reliable
Desirable
- Understand issues regarding accountability
- Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements.
Experience
Essential
- Has customer care experience or experience of being a carer.
- Experience of working unsupervised.
Desirable
- Willingness to complete NVQ 2 or 3 in a related subject.
Qualifications
Essential
- Basic literacy and numeracy skills
- Basic computer experience
Desirable
- Have the Care certificate or willing to undertake it.
- Experience in phlebotomy.
- Willingness to undertake an NVQ or an equivalent qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
