Data Entry Support - Greater Manchester

Intrahealth Ltd

The closing date is 07 April 2025

Job summary

IntraHealth are recruiting Data Entry staff to join our Immunisation & Vaccination Team in the handling of information surrounding the immunisation and vaccinations across Greater Manchester.

Applicants will work within a team and support the delivery of IntraHealths expanding immunisation and vaccination programmes. Successful candidates will be responsible for accurate inputting of all clinical immunisation data received onto our clinical system. They will also need to communicate via telephone and email to parents/carers, schools, GPs and any other clinical professionals, and provide assistance in other general office duties.

Main duties of the job

  • To provide a high standard of service and provide general assistance to the Immunisation Team
  • Project a positive and friendly image to service users, either in person or via the telephone
  • Receive, assist and direct parents and carers in accessing the appropriate information or guidance they require.
  • Resolve queries/problems from patients, parents, carers and associated staff
  • Data entry on clinical system
  • To undertake duties as necessary, in line with the changing needs of the company
  • Acts in a way that acknowledge individuals rights to make their own decision and recognise their responsibilities
  • Facilitates others to identify their current level of knowledge and skills, their learning needs and best practice
  • To support others in the development and application of knowledge and skills in practice
  • Identify resource issues which affect learning, development and performance and alert the appropriate managers
  • General housekeeping of the office and management of deliveries and supplies to support contracts. Some manual handling may be required, in line with our Moving and Handling policy. Mandatory training on Manual Handling is required.

About us

IntraHealth is one of the UKs leading provider of NHS Primary and Community Care services. We serve a range of patients across our three divisions of Primary Care (general practice), Pharmacy and Clinical Services which includes anticoagulation monitoring, patient medication reviews and childhood immunisation programmes.

We also provide management and clinical support to other GP practices and NHS bodies. We are a well-established organisation having provided NHS services since the company was founded in 1999. Our team is made up of GPs, Advanced Nurse Practitioners (ANPs), Nurses, Pharmacists, Pharmacy Technicians, Health Care Assistants (HCAs) and local administration teams supported by a centralised back office function; providing finance, HR, administration and data analysis support.

We operate NHS services across the North East, North West and Yorkshire.

Date posted

24 March 2025

Pay scheme

Other

Salary

£11.53 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working, Term time hours

Reference number

U0025-25-0031

Job locations

Intrahealth Offices

Greater Manchester

OL2 6HT


Intrahealth Offices

Warren Bruce Court

Trafford Park

Greater Manchester

M17 1LB


Intrahealth Offices

51 Churchgate

Bolton

Greater Manchester

BL1 1LY


Intrahealth Offices

Tameside Business Park, Windmill Lane

Denton

Greater Manchester

M34 3QS


Job description

Job responsibilities

Operational Duties

  • To provide a high standard of service and provide general assistance to the Immunisation Team
  • Project a positive and friendly image to service users, either in person or via the telephone
  • Receive, assist and direct parents and carers in accessing the appropriate information or guidance they require.
  • Resolve queries/problems from patients, parents, carers and associated staff
  • Data entry on clinical system
  • To undertake duties as necessary, in line with the changing needs of the company
  • Acts in a way that acknowledge individuals rights to make their own decision and recognise their responsibilities
  • Facilitates others to identify their current level of knowledge and skills, their learning needs and best practice
  • To support others in the development and application of knowledge and skills in practice
  • Identify resource issues which affect learning, development and performance and alert the appropriate managers
  • General housekeeping of the office and management of deliveries and supplies to support contracts. Some manual handling may be required, in line with our Moving and Handling policy. Mandatory training on Manual Handling is required.

Communication and key working relationships

  • The Administrative support will communicate effectively with other team members, in a pleasant and friendly manner
  • The Administrative support will communicate effectively with patients, parents, carers and teachers, recognising the needs for alternative methods of communication

Personal/Professional Development

  • The post-holder will participate in training programmes as part of their personal and professional development
  • Take responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Information Process and Quality

  • Input accurate information about Immunisations to ensure accurate retrieval of information for monitoring and auditing processes
  • Maintain confidentiality of information relating to children, parents and staff
  • Take necessary precautions when transmitting information
  • Alert other team members to issues of quality and risk
  • Assess own performance and take accountability for own actions, either directly or under supervision
  • Effectively manage own time and workload

Job description

Job responsibilities

Operational Duties

  • To provide a high standard of service and provide general assistance to the Immunisation Team
  • Project a positive and friendly image to service users, either in person or via the telephone
  • Receive, assist and direct parents and carers in accessing the appropriate information or guidance they require.
  • Resolve queries/problems from patients, parents, carers and associated staff
  • Data entry on clinical system
  • To undertake duties as necessary, in line with the changing needs of the company
  • Acts in a way that acknowledge individuals rights to make their own decision and recognise their responsibilities
  • Facilitates others to identify their current level of knowledge and skills, their learning needs and best practice
  • To support others in the development and application of knowledge and skills in practice
  • Identify resource issues which affect learning, development and performance and alert the appropriate managers
  • General housekeeping of the office and management of deliveries and supplies to support contracts. Some manual handling may be required, in line with our Moving and Handling policy. Mandatory training on Manual Handling is required.

Communication and key working relationships

  • The Administrative support will communicate effectively with other team members, in a pleasant and friendly manner
  • The Administrative support will communicate effectively with patients, parents, carers and teachers, recognising the needs for alternative methods of communication

Personal/Professional Development

  • The post-holder will participate in training programmes as part of their personal and professional development
  • Take responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Information Process and Quality

  • Input accurate information about Immunisations to ensure accurate retrieval of information for monitoring and auditing processes
  • Maintain confidentiality of information relating to children, parents and staff
  • Take necessary precautions when transmitting information
  • Alert other team members to issues of quality and risk
  • Assess own performance and take accountability for own actions, either directly or under supervision
  • Effectively manage own time and workload

Person Specification

Qualifications

Essential

  • Good level of general education
  • Experience working in an administrative or data entry role

Desirable

  • Experience of delivering immunisation programmes
  • Knowledge of Immunisation programmes, the impact on public health and the national and local agenda
  • Experience working on Clinical Computer systems

Experience

Essential

  • Experience working in an administrative or data entry role

Desirable

  • Experience of delivering immunisation programmes
  • Knowledge of Immunisation programmes, the impact on public health and the national and local agenda
  • Experience working on Clinical Computer systems
Person Specification

Qualifications

Essential

  • Good level of general education
  • Experience working in an administrative or data entry role

Desirable

  • Experience of delivering immunisation programmes
  • Knowledge of Immunisation programmes, the impact on public health and the national and local agenda
  • Experience working on Clinical Computer systems

Experience

Essential

  • Experience working in an administrative or data entry role

Desirable

  • Experience of delivering immunisation programmes
  • Knowledge of Immunisation programmes, the impact on public health and the national and local agenda
  • Experience working on Clinical Computer systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Intrahealth Ltd

Address

Intrahealth Offices

Greater Manchester

OL2 6HT


Employer's website

https://www.intrahealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Intrahealth Ltd

Address

Intrahealth Offices

Greater Manchester

OL2 6HT


Employer's website

https://www.intrahealth.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Operations Manager

Laura De Courcy Davies

recruitment@intrahealth.co.uk

Date posted

24 March 2025

Pay scheme

Other

Salary

£11.53 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working, Term time hours

Reference number

U0025-25-0031

Job locations

Intrahealth Offices

Greater Manchester

OL2 6HT


Intrahealth Offices

Warren Bruce Court

Trafford Park

Greater Manchester

M17 1LB


Intrahealth Offices

51 Churchgate

Bolton

Greater Manchester

BL1 1LY


Intrahealth Offices

Tameside Business Park, Windmill Lane

Denton

Greater Manchester

M34 3QS


Supporting documents

Privacy notice

Intrahealth Ltd's privacy notice (opens in a new tab)