Job summary
IntraHealth are recruiting Data Entry staff to join
our Immunisation & Vaccination Team in the handling of information
surrounding the immunisation and vaccinations across Greater Manchester.
Applicants will work within a team and support
the delivery of IntraHealths expanding immunisation and vaccination
programmes. Successful candidates will be responsible for accurate inputting of
all clinical immunisation data received onto our clinical system. They will
also need to communicate via telephone and email to parents/carers, schools,
GPs and any other clinical professionals, and provide assistance in other
general office duties.
Main duties of the job
- To provide
a high standard of service and provide general assistance to the
Immunisation Team
- Project a
positive and friendly image to service users, either in person or via the
telephone
- Receive,
assist and direct parents and carers in accessing the appropriate information
or guidance they require.
- Resolve
queries/problems from patients, parents, carers and associated staff
- Data entry
on clinical system
- To undertake duties as necessary, in line with the changing needs
of the company
- Acts in a way that acknowledge individuals rights to make their own
decision and recognise their responsibilities
- Facilitates others to identify their current level of knowledge and
skills, their learning needs and best practice
- To support others in the development and application of knowledge
and skills in practice
- Identify resource issues which affect learning, development and
performance and alert the appropriate managers
- General housekeeping of the
office and management of deliveries and supplies to support
contracts. Some manual handling may be required, in line with our
Moving and Handling policy. Mandatory training on Manual Handling is
required.
About us
IntraHealth
is one of the UKs leading provider of NHS Primary and Community Care services.
We serve a range of patients across our three divisions of Primary Care (general
practice), Pharmacy and Clinical Services which includes anticoagulation
monitoring, patient medication reviews and childhood immunisation programmes.
We also
provide management and clinical support to other GP practices and NHS bodies. We are a
well-established organisation having provided NHS services since the company
was founded in 1999. Our team is made up of GPs, Advanced Nurse
Practitioners (ANPs), Nurses, Pharmacists, Pharmacy Technicians, Health Care
Assistants (HCAs) and local administration teams supported by a centralised
back office function; providing finance, HR, administration and data analysis
support.
We operate
NHS services across the North East, North West and Yorkshire.
Job description
Job responsibilities
Operational Duties
- To provide
a high standard of service and provide general assistance to the
Immunisation Team
- Project a
positive and friendly image to service users, either in person or via the
telephone
- Receive,
assist and direct parents and carers in accessing the appropriate information
or guidance they require.
- Resolve
queries/problems from patients, parents, carers and associated staff
- Data entry
on clinical system
- To undertake duties as necessary, in line with the changing needs
of the company
- Acts in a way that acknowledge individuals rights to make their own
decision and recognise their responsibilities
- Facilitates others to identify their current level of knowledge and
skills, their learning needs and best practice
- To support others in the development and application of knowledge
and skills in practice
- Identify resource issues which affect learning, development and
performance and alert the appropriate managers
- General housekeeping of the
office and management of deliveries and supplies to support
contracts. Some manual handling may be required, in line with our
Moving and Handling policy. Mandatory training on Manual Handling is
required.
Communication
and key working relationships
- The Administrative
support will communicate effectively with other team members, in a pleasant
and friendly manner
- The
Administrative support will communicate effectively with patients,
parents, carers and teachers, recognising the needs for alternative
methods of communication
Personal/Professional Development
- The post-holder will participate in training programmes as part of
their personal and professional development
- Take responsibility for own development, learning and performance
and demonstrating skills and activities to others who are undertaking
similar work
Information Process and Quality
- Input accurate information about Immunisations to ensure accurate
retrieval of information for monitoring and auditing processes
- Maintain confidentiality of information relating to children,
parents and staff
- Take necessary precautions when transmitting information
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions,
either directly or under supervision
- Effectively manage own time and workload
Job description
Job responsibilities
Operational Duties
- To provide
a high standard of service and provide general assistance to the
Immunisation Team
- Project a
positive and friendly image to service users, either in person or via the
telephone
- Receive,
assist and direct parents and carers in accessing the appropriate information
or guidance they require.
- Resolve
queries/problems from patients, parents, carers and associated staff
- Data entry
on clinical system
- To undertake duties as necessary, in line with the changing needs
of the company
- Acts in a way that acknowledge individuals rights to make their own
decision and recognise their responsibilities
- Facilitates others to identify their current level of knowledge and
skills, their learning needs and best practice
- To support others in the development and application of knowledge
and skills in practice
- Identify resource issues which affect learning, development and
performance and alert the appropriate managers
- General housekeeping of the
office and management of deliveries and supplies to support
contracts. Some manual handling may be required, in line with our
Moving and Handling policy. Mandatory training on Manual Handling is
required.
Communication
and key working relationships
- The Administrative
support will communicate effectively with other team members, in a pleasant
and friendly manner
- The
Administrative support will communicate effectively with patients,
parents, carers and teachers, recognising the needs for alternative
methods of communication
Personal/Professional Development
- The post-holder will participate in training programmes as part of
their personal and professional development
- Take responsibility for own development, learning and performance
and demonstrating skills and activities to others who are undertaking
similar work
Information Process and Quality
- Input accurate information about Immunisations to ensure accurate
retrieval of information for monitoring and auditing processes
- Maintain confidentiality of information relating to children,
parents and staff
- Take necessary precautions when transmitting information
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions,
either directly or under supervision
- Effectively manage own time and workload
Person Specification
Qualifications
Essential
- Good level of general education
- Experience working in an administrative or data entry role
Desirable
- Experience of delivering immunisation programmes
- Knowledge of Immunisation programmes, the impact on public health and the national and local agenda
- Experience working on Clinical Computer systems
Experience
Essential
- Experience working in an administrative or data entry role
Desirable
- Experience of delivering immunisation programmes
- Knowledge of Immunisation programmes, the impact on public health and the national and local agenda
- Experience working on Clinical Computer systems
Person Specification
Qualifications
Essential
- Good level of general education
- Experience working in an administrative or data entry role
Desirable
- Experience of delivering immunisation programmes
- Knowledge of Immunisation programmes, the impact on public health and the national and local agenda
- Experience working on Clinical Computer systems
Experience
Essential
- Experience working in an administrative or data entry role
Desirable
- Experience of delivering immunisation programmes
- Knowledge of Immunisation programmes, the impact on public health and the national and local agenda
- Experience working on Clinical Computer systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
