Job summary
To provide
professional HR support to managers and staff of IntraHealth.
To
support the development of effective employee relations with managers and staff.
To
fully participate in the development of the HR function across the
organisation.
Main duties of the job
To
support the provision of HR professional advice to managers and directors by
complying with employment law and internal procedures; whereby ensuring
consistent application of the relevant human resources policies and practices.
To provide an advisory service to employees, ensuring that they
are fully aware of their rights and entitlements.
Produce standard letters/emails such as offer letters, contracts of
employment and addendum to contracts.
To support the HR Manager and team on any ad-hoc projects within the
department.
To liaise effectively with Managers in the
delivery of comprehensive and effective HR transactional support in recruitment
and selection, DBS and professional registration checks, HR documentation, terminations,
and variations in employment.
Assist the HR Administrator in
the smooth operational running of the recruitment and administration processes
within HR, when required (particularly busy recruitment times or cover for
holidays).
To advise on the practical application of
corporate HR policies and procedures and ensure all HR policies and procedures
are maintained in an up-to-date manner, consistent with developments in
employment law.
To ensure that the Care Quality Commission
(CQC) standards are adhered to in all HR practices, where applicable.
Support
investigations and employee relations issues including disciplinary and
grievance with recourse to the HR manager on more complex matters.
About us
IntraHealth
is one of the UKs leading provider of NHS Primary and Community Care services.
We serve a range of patients across our three divisions of Primary Care (general
practice), Pharmacy and Clinical Services which includes anticoagulation
monitoring, patient medication reviews and childhood immunisation programmes.
We also
provide management and clinical support to other GP practices and NHS bodies. We are a
well-established organisation having provided NHS services since the company
was founded in 1999. Our team is made up of GPs, Advanced Nurse
Practitioners (ANPs), Nurses, Pharmacists, Pharmacy Technicians, Health Care
Assistants (HCAs) and local administration teams supported by a centralised
back office function; providing finance, HR, administration and data analysis
support.
We operate
NHS services across the North East, North West and Yorkshire.
Job description
Job responsibilities
Technical
Ideally CIPD qualified or
working toward Graduate Member of the Chartered Institute of Personnel and
Development (CIPD) or equivalent experience.
Teamwork
Work within a team setting,
promoting a consistent service, working to agreed goals and objectives.
Work with colleagues within
the Company in a respectful manner.
Work with HR to support
initiatives.
Be open to delegation of
tasks/responsibilities from the HR Manager.
Performance
Management/Training and Development
- Participate in arrangements
made in accordance with the services performance management.
- Attend all
mandatory training within the time scale required.
- Attend PDR
meetings, team meetings and training sessions.
- To complete work
targets within the agreed timescale
Keep the HR Manager informed
of the progress of your work, to present information in both verbal and written
form.
Competencies
1.
Teamwork
2.
Flexibility
3.
Risk Awareness
4.
Health & Safety Awareness
5.
Safeguarding Recruitment Awareness
Managing Tasks /
Projects
- Ensuring tasks and duties are performed within clearly
defined time quality standards.
Managing Information /
Data
Compiling and processing, supplying information
and data to both internal and external contacts whilst ensuring confidentiality
is maintained where appropriate.
To ensure
all monitoring charts and records are up to date to enable data to be always
presented as required and available at request.
Communications
High level of verbal and written communication
skills
Information sharing with other professionals.
Confidentiality and
data protection
- Attention is drawn to the confidential nature of
information collected within HR and the storing of personal information
for data protection.
Health & Safety
The post holder is required to take responsible care for the health
& safety of themselves and other persons who may be affected by their acts
or omissions at work. The post holder is
also required to co-operate with their employing body to ensure that statutory
and departmental regulations are adhered to.
Required to comply with all relevant national
and local statutory and mandatory requirements including Health and Safety,
Infection Control and Safeguarding.
Job description
Job responsibilities
Technical
Ideally CIPD qualified or
working toward Graduate Member of the Chartered Institute of Personnel and
Development (CIPD) or equivalent experience.
Teamwork
Work within a team setting,
promoting a consistent service, working to agreed goals and objectives.
Work with colleagues within
the Company in a respectful manner.
Work with HR to support
initiatives.
Be open to delegation of
tasks/responsibilities from the HR Manager.
Performance
Management/Training and Development
- Participate in arrangements
made in accordance with the services performance management.
- Attend all
mandatory training within the time scale required.
- Attend PDR
meetings, team meetings and training sessions.
- To complete work
targets within the agreed timescale
Keep the HR Manager informed
of the progress of your work, to present information in both verbal and written
form.
Competencies
1.
Teamwork
2.
Flexibility
3.
Risk Awareness
4.
Health & Safety Awareness
5.
Safeguarding Recruitment Awareness
Managing Tasks /
Projects
- Ensuring tasks and duties are performed within clearly
defined time quality standards.
Managing Information /
Data
Compiling and processing, supplying information
and data to both internal and external contacts whilst ensuring confidentiality
is maintained where appropriate.
To ensure
all monitoring charts and records are up to date to enable data to be always
presented as required and available at request.
Communications
High level of verbal and written communication
skills
Information sharing with other professionals.
Confidentiality and
data protection
- Attention is drawn to the confidential nature of
information collected within HR and the storing of personal information
for data protection.
Health & Safety
The post holder is required to take responsible care for the health
& safety of themselves and other persons who may be affected by their acts
or omissions at work. The post holder is
also required to co-operate with their employing body to ensure that statutory
and departmental regulations are adhered to.
Required to comply with all relevant national
and local statutory and mandatory requirements including Health and Safety,
Infection Control and Safeguarding.
Person Specification
Qualifications
Essential
- CIPD qualified to Level 3. Member of the Chartered Institute of Personnel and Development (CIPD).
- Educated to degree level in Human Resource Management
Desirable
- CIPD qualified to level 5. Member of the Chartered Institute of Personnel and Development (CIPD).
Experience
Essential
- Generalist experience in a busy HR office environment and experience of providing HR professional advice and support to managers
- Evidence of successful handling of employee relations cases
- Awareness of employment law, terms and conditions, best practice in HR processes
- Development & implementation of policies and procedures
- Evidence and commitment of continuous personal & professional development
- Ability to investigate, analyse, make and implement recommendations on employment matters
Desirable
- Experience in health services / NHS
Knowledge, Attitudes and Skills
Essential
- Excellent administrative skills
- Advanced / accuracy keyboard skills
- Strong customer focus skills
- Excellent written and verbal communication skills
- Ability to prioritise and meet tight deadlines
- To operate with a high level of autonomy, professionalism, passion and dedication to deliver timely standards with a high level of attention to detail and accuracy
- Ability to adapt and respond to changes in circumstances / situations
- High level of integrity
- Results and service focused with concern for quality.
- Highly organised with the ability to multi task, and prioritise in a busy environment
- Able to prioritise work
- Team player
- Diligent and conscientious
Desirable
- Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements.
Person Specification
Qualifications
Essential
- CIPD qualified to Level 3. Member of the Chartered Institute of Personnel and Development (CIPD).
- Educated to degree level in Human Resource Management
Desirable
- CIPD qualified to level 5. Member of the Chartered Institute of Personnel and Development (CIPD).
Experience
Essential
- Generalist experience in a busy HR office environment and experience of providing HR professional advice and support to managers
- Evidence of successful handling of employee relations cases
- Awareness of employment law, terms and conditions, best practice in HR processes
- Development & implementation of policies and procedures
- Evidence and commitment of continuous personal & professional development
- Ability to investigate, analyse, make and implement recommendations on employment matters
Desirable
- Experience in health services / NHS
Knowledge, Attitudes and Skills
Essential
- Excellent administrative skills
- Advanced / accuracy keyboard skills
- Strong customer focus skills
- Excellent written and verbal communication skills
- Ability to prioritise and meet tight deadlines
- To operate with a high level of autonomy, professionalism, passion and dedication to deliver timely standards with a high level of attention to detail and accuracy
- Ability to adapt and respond to changes in circumstances / situations
- High level of integrity
- Results and service focused with concern for quality.
- Highly organised with the ability to multi task, and prioritise in a busy environment
- Able to prioritise work
- Team player
- Diligent and conscientious
Desirable
- Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
