Job summary
IntraHealth
are recruiting for the post of Data Quality Team Member at our Brook Square
Surgery in Scarborough.
The successful
candidate will be responsible for providing accurate and timely information in
order to drive the business of the practice forward by enhancing data quality
and performance standards. The post holder will be required to pro-actively
initiating data quality improvement projects, thereby aiding the smooth running
of the practices computer systems and processes.
Additional
responsibilities of the post-holder will include focusing on detail and
accuracy of data entry and extraction for reporting and audit purpose as well
as interrogation of data to ensure compliance with the practices Information
Governance policies and procedures.
The successful applicant for this post will be joining us at a
particularly exciting time and in return you will enjoy excellent NHS terms and
conditions, competitive salary and opportunities for personal and professional
development both locally and nationally.
Main duties of the job
To provide accurate and timely information. To drive the business of the practice forward,
by enhancing data quality and performance standards. The responsibilities of
the post-holder will include focus on detail and accuracy of data entry and extraction for reporting and audit purposes.
Interrogation of data to ensure compliance with the
practices Information Governance policies and procedures, pro-actively
initiating data quality improvement projects, thereby aiding the smooth running
of the practices computer systems and processes.
About us
IntraHealth
is one of the UKs leading provider of NHS Primary and Community Care services.
We serve a range of patients across our three divisions of Primary Care (general
practice), Pharmacy and Clinical Services which includes anticoagulation
monitoring, patient medication reviews and childhood immunisation programmes.
We also
provide management and clinical support to other GP practices and NHS bodies. We are a
well-established organisation having provided NHS services since the company
was founded in 1999. Our team is made up of GPs, Advanced Nurse
Practitioners (ANPs), Nurses, Pharmacists, Pharmacy Technicians, Health Care
Assistants (HCAs) and local administration teams supported by a centralised
back office function; providing finance, HR, administration and data analysis
support.
We operate
NHS services across the North East, North West and Yorkshire.
Job description
Job responsibilities
Main Duties / Key
Tasks including:
Pathology
- Daily administration of the electronic links to the pathology laboratory ensuring accuracy and compliance with current Pathology Protocol
Summarising
- Summarisation of new patient’s notes.
- Reviewing medical records and producing an accurate summary of the patient’s medical history and read coding the information into the practice clinical system
- Monitoring progress of notes summarising against practice targets
- Liaison with the local health authority regarding registration/medical records queries
Data
Entry
- Extraction of necessary data from clinical correspondence and input into electronic patient record, by scanning, attaching to the correct patient and the use of the Read Code Formulary.
- Monitor and ensure data is consistently entered and run searches to find anomalies
- Advise the Data Quality Manager of any problems arising from data entry which are otherwise unresolvable
- Manage the practice Cytology and Immunisation targets through the use of data review and updates on the Open Exeter system
- Recalls
- Initiate, run and monitor patient call and recall systems
- Pro-actively look at ways to improve patient response and uptake to invitations.
Audit
- Auditing data collection standards in the practice
- Set up and run clinical searches
- Ensure accurate report output
- Interrogate data for audit purposes
- Run NHS England Contract/CCG searches and reports
- QoF Data Interrogation
- Use of external data extraction software provided by other health bodies sanctioned by the practice. (RAIDR/TCR)
- Report to the clinical team details of patients being monitored for the use of High Risk Drugs
- Perform regular repeat prescribing audits for housekeeping purposes.
- Monitor and report to the clinical team, practice equipment on loan to patients.
Research
administration
- Design and run searches and reports as defined by the partners and/or the Data Quality Manager/Practice Manager
- Cost Analysis for contracts the practice considers
- Work Analysis – to continually review and improve processes
Data
Protection
- Ensure security of data at all times
- Ensure security of data in accordance with the Data Protection Act
- Ensure security of data in accordance with the practices Information Governance policies and procedures
IT/Smartcard Administration:
- IT Fault Log
- Hardware/Software issues
- Smartcard administration
- Communication Administration
- Monitoring and distributing generic emails
- Post In (scanning and attaching). Opening and distributing mail
- Post Out – enveloping letters/Recorded Deliveries/Post Office liaison.
- Outgoing correspondence
- Outgoing emails to internally and externally.
- Create and display posters as agreed with the line manager.
- Create and distribute the staff weekly newsletter and diary sheet.
Medical Record
Administration
- Filing, archiving and appropriate storage of patients records and other confidential information
- Accepting and logging of medical records into the practice
- Preparing medical records for collection from the practice
- Action any requests for medical records from clinicians
- SARS 2nd check and copy
Private Work (Non-NHS)
- Communicating with patients and relevant 3rd parties.
- Logging in medical reports/medical records requests and attaching to medical record.
- Creating invoices.
- Creating medical report/ copy of medical records.
- Processing payments.
- Finance reconciliation.
- Working to close timescales.
General
Administration
- Actioning any photocopying requests
- Monitoring stationery and ink cartridges and order as necessary.
Supermarket Order.
- Regular Fire Alarm testing
- Infection control Audits (weekly)
- Dealing with enquiries received into the Data Quality Team in a professional and appropriate manner Staff Room Monitor/Stationery ordering/Practice Refreshments /General Stock ordering
- Printer Meter Readings
Other duties:
- Pro-actively initiate data quality improvement projects
- Filing and retrieving paperwork
- Prescription Pricing Authority Returns
- Ad-hoc returns
Confidentiality:
- In
the course of seeking treatment, patients entrust us with, or allow us
to gather, sensitive information in relation to their health and other
matters. They do so in
confidence and have the right to expect that staff will respect their
privacy and act appropriately
- In
the performance of the duties outlined in this job description, the post-holder
may have access to confidential information relating to patients and
their carers, practice staff and other healthcare workers. They may also have access to
information relating to the practice as a business organisation.
All such information from any source is to be regarded as strictly
confidential
- Information
relating to patients, carers, colleagues, other healthcare workers or
the business of the practice may only be divulged to authorised persons
in accordance with the practice policies and procedures relating to
confidentiality and the protection of personal and sensitive data
Health & Safety:
The post-holder will assist in promoting
and maintaining their own and others’ health, safety and security as defined
in the practice Health & Safety policy, the practice Health & Safety
manual, and the practice Infection Control policy and published procedures.
This will include:
- Using personal security systems within the workplace
according to practice guidelines
- Identifying the risks involved in work activities
and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge
and skills
- Using appropriate infection control procedures,
maintaining work areas in a tidy and safe way and free from hazards
- Actively reporting of health and safety hazards and
infection hazards immediately when recognised
- Keeping own work areas and general / patient areas
generally clean, assisting in the maintenance of general standards of
cleanliness consistent with the scope of the job holder’s role
- Undertaking periodic infection control training
(minimum annually)
- Reporting potential risks identified
Job description
Job responsibilities
Main Duties / Key
Tasks including:
Pathology
- Daily administration of the electronic links to the pathology laboratory ensuring accuracy and compliance with current Pathology Protocol
Summarising
- Summarisation of new patient’s notes.
- Reviewing medical records and producing an accurate summary of the patient’s medical history and read coding the information into the practice clinical system
- Monitoring progress of notes summarising against practice targets
- Liaison with the local health authority regarding registration/medical records queries
Data
Entry
- Extraction of necessary data from clinical correspondence and input into electronic patient record, by scanning, attaching to the correct patient and the use of the Read Code Formulary.
- Monitor and ensure data is consistently entered and run searches to find anomalies
- Advise the Data Quality Manager of any problems arising from data entry which are otherwise unresolvable
- Manage the practice Cytology and Immunisation targets through the use of data review and updates on the Open Exeter system
- Recalls
- Initiate, run and monitor patient call and recall systems
- Pro-actively look at ways to improve patient response and uptake to invitations.
Audit
- Auditing data collection standards in the practice
- Set up and run clinical searches
- Ensure accurate report output
- Interrogate data for audit purposes
- Run NHS England Contract/CCG searches and reports
- QoF Data Interrogation
- Use of external data extraction software provided by other health bodies sanctioned by the practice. (RAIDR/TCR)
- Report to the clinical team details of patients being monitored for the use of High Risk Drugs
- Perform regular repeat prescribing audits for housekeeping purposes.
- Monitor and report to the clinical team, practice equipment on loan to patients.
Research
administration
- Design and run searches and reports as defined by the partners and/or the Data Quality Manager/Practice Manager
- Cost Analysis for contracts the practice considers
- Work Analysis – to continually review and improve processes
Data
Protection
- Ensure security of data at all times
- Ensure security of data in accordance with the Data Protection Act
- Ensure security of data in accordance with the practices Information Governance policies and procedures
IT/Smartcard Administration:
- IT Fault Log
- Hardware/Software issues
- Smartcard administration
- Communication Administration
- Monitoring and distributing generic emails
- Post In (scanning and attaching). Opening and distributing mail
- Post Out – enveloping letters/Recorded Deliveries/Post Office liaison.
- Outgoing correspondence
- Outgoing emails to internally and externally.
- Create and display posters as agreed with the line manager.
- Create and distribute the staff weekly newsletter and diary sheet.
Medical Record
Administration
- Filing, archiving and appropriate storage of patients records and other confidential information
- Accepting and logging of medical records into the practice
- Preparing medical records for collection from the practice
- Action any requests for medical records from clinicians
- SARS 2nd check and copy
Private Work (Non-NHS)
- Communicating with patients and relevant 3rd parties.
- Logging in medical reports/medical records requests and attaching to medical record.
- Creating invoices.
- Creating medical report/ copy of medical records.
- Processing payments.
- Finance reconciliation.
- Working to close timescales.
General
Administration
- Actioning any photocopying requests
- Monitoring stationery and ink cartridges and order as necessary.
Supermarket Order.
- Regular Fire Alarm testing
- Infection control Audits (weekly)
- Dealing with enquiries received into the Data Quality Team in a professional and appropriate manner Staff Room Monitor/Stationery ordering/Practice Refreshments /General Stock ordering
- Printer Meter Readings
Other duties:
- Pro-actively initiate data quality improvement projects
- Filing and retrieving paperwork
- Prescription Pricing Authority Returns
- Ad-hoc returns
Confidentiality:
- In
the course of seeking treatment, patients entrust us with, or allow us
to gather, sensitive information in relation to their health and other
matters. They do so in
confidence and have the right to expect that staff will respect their
privacy and act appropriately
- In
the performance of the duties outlined in this job description, the post-holder
may have access to confidential information relating to patients and
their carers, practice staff and other healthcare workers. They may also have access to
information relating to the practice as a business organisation.
All such information from any source is to be regarded as strictly
confidential
- Information
relating to patients, carers, colleagues, other healthcare workers or
the business of the practice may only be divulged to authorised persons
in accordance with the practice policies and procedures relating to
confidentiality and the protection of personal and sensitive data
Health & Safety:
The post-holder will assist in promoting
and maintaining their own and others’ health, safety and security as defined
in the practice Health & Safety policy, the practice Health & Safety
manual, and the practice Infection Control policy and published procedures.
This will include:
- Using personal security systems within the workplace
according to practice guidelines
- Identifying the risks involved in work activities
and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge
and skills
- Using appropriate infection control procedures,
maintaining work areas in a tidy and safe way and free from hazards
- Actively reporting of health and safety hazards and
infection hazards immediately when recognised
- Keeping own work areas and general / patient areas
generally clean, assisting in the maintenance of general standards of
cleanliness consistent with the scope of the job holder’s role
- Undertaking periodic infection control training
(minimum annually)
- Reporting potential risks identified
Person Specification
Experience
Essential
- Continual Professional Development
- An understanding, acceptance, and adherence to the need for confidentiality
- Team player evidence of team working
Desirable
- Experience working in an administrative role within General Medical Practice
- Experience of the NHS Quality and Outcomes Framework (QoF) and Enhanced Services
Qualifications
Essential
- Good level of general education or experience equivalent to 5 GCSEs at Grade C or above
- Qualified to NVQ Level 2 or equivalent and willing to work towards NVQ level 3
- Sound knowledge of Windows and MS Office (particularly Excel)
- Willing to obtain up to date training for Information Governance
Desirable
- Evidence of recent self-directed learning or development
Person Specification
Experience
Essential
- Continual Professional Development
- An understanding, acceptance, and adherence to the need for confidentiality
- Team player evidence of team working
Desirable
- Experience working in an administrative role within General Medical Practice
- Experience of the NHS Quality and Outcomes Framework (QoF) and Enhanced Services
Qualifications
Essential
- Good level of general education or experience equivalent to 5 GCSEs at Grade C or above
- Qualified to NVQ Level 2 or equivalent and willing to work towards NVQ level 3
- Sound knowledge of Windows and MS Office (particularly Excel)
- Willing to obtain up to date training for Information Governance
Desirable
- Evidence of recent self-directed learning or development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
