Health Care Assistant - Castle Health Centre

Intrahealth Ltd

Information:

This job is now closed

Job summary

The post holder works under indirect supervision of the practice nurse team leader and undertakes task and duties delegated by the practice nurse team leader or a suitably qualified regulated professional. They will work collaboratively with the general practice team to meet the needs of patients, following policy and procedures can provide supervision to practice phlebotomist as required.

Main duties of the job

Communication

· Communicate effectively with other team members

· Communicate effectively with patients and carers, recognising their needs for alternative methods of communication

Personal and people development

  • Take responsibility for own developmental learning and performance
  • Take responsibility for maintaining a record of own personal development
  • Work with management on any new training requirements
  • To recognise and understand the roles and responsibilities of individuals working in the primary health care team
  • Be aware of the legal issues pertinent to the role of a basic HCA (level 1)

Health , Safety and security

· Use and encourage others to be familiar with the personal security systems within the workplace according to practice guidelines

· Identify the risks involved in work activities and undertake them in a way that manages the risks

· 

About us

IntraHealth is one of the UK’s leading provider of NHS Primary and Community Care services. We serve a range of patients across our three divisions of Primary Care (general practice), Pharmacy and Clinical Services which includes anticoagulation monitoring, patient medication reviews and childhood immunisation programmes.

We also provide management and clinical support to other GP practices and NHS bodies. We are a well-established organisation having provided NHS services for 19 years. Our team is made up of GPs, Advanced Nurse Practitioners (ANPs), nurses, pharmacists, Health Care Assistants (HCAs) and local administration teams supported by a centralised back office function; providing finance, HR, administration and data analysis support.

We operate NHS services across the North East, North West and Yorkshire.

Date posted

05 September 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

U0025-23-0095

Job locations

Castle Health Centre

York Place

Scarborough

North Yorkshire

YO11 2NP


Job description

Job responsibilities

The post holder works under indirect supervision of the practice nurse team leader and undertakes task and duties delegated by the practice nurse team leader or a suitably qualified regulated professional. They will work collaboratively with the general practice team to meet the needs of patients, following policy and procedures can provide supervision to practice phlebotomist as required.

Job description

Job responsibilities

The post holder works under indirect supervision of the practice nurse team leader and undertakes task and duties delegated by the practice nurse team leader or a suitably qualified regulated professional. They will work collaboratively with the general practice team to meet the needs of patients, following policy and procedures can provide supervision to practice phlebotomist as required.

Person Specification

Skills and Abilities

Essential

  • Demonstrates a basic understanding of the needs of the patient and the role of the HCA
  • Willing to develop clinical skills and competency relevant to the role e.g. phlebotomy skills
  • Manual dexterity and manipulation skills
  • Ability to handle simple medical equipment e.g. ECG machine
  • Fitness to do the job within manual-handing policy
  • Able to communicate routine information that requires tact and persuasive skills, or where there may be barriers to understanding
  • Ability to communicate effectively via telephone or group discussion
  • Good interpersonal skills
  • Participate in the care of equipment
  • Undertake stock control
  • Must either be Hepatitis B immune or be willing to undergo an immunisation course
  • Enthusiastic
  • Reliable

Desirable

  • Understand issues regarding accountability
  • Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements.

Experience

Essential

  • Has customer care experience or experience of being a carer.
  • Experience of working unsupervised.

Desirable

  • Willingness to complete NVQ 2 or 3 in a related subject.

Qualifications

Essential

  • Basic literacy and numeracy skills
  • Basic computer experience

Desirable

  • Have the Care certificate or willing to undertake it.
  • Experience in phlebotomy.
  • Willingness to undertake an NVQ or an equivalent qualification
Person Specification

Skills and Abilities

Essential

  • Demonstrates a basic understanding of the needs of the patient and the role of the HCA
  • Willing to develop clinical skills and competency relevant to the role e.g. phlebotomy skills
  • Manual dexterity and manipulation skills
  • Ability to handle simple medical equipment e.g. ECG machine
  • Fitness to do the job within manual-handing policy
  • Able to communicate routine information that requires tact and persuasive skills, or where there may be barriers to understanding
  • Ability to communicate effectively via telephone or group discussion
  • Good interpersonal skills
  • Participate in the care of equipment
  • Undertake stock control
  • Must either be Hepatitis B immune or be willing to undergo an immunisation course
  • Enthusiastic
  • Reliable

Desirable

  • Understand issues regarding accountability
  • Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements.

Experience

Essential

  • Has customer care experience or experience of being a carer.
  • Experience of working unsupervised.

Desirable

  • Willingness to complete NVQ 2 or 3 in a related subject.

Qualifications

Essential

  • Basic literacy and numeracy skills
  • Basic computer experience

Desirable

  • Have the Care certificate or willing to undertake it.
  • Experience in phlebotomy.
  • Willingness to undertake an NVQ or an equivalent qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Intrahealth Ltd

Address

Castle Health Centre

York Place

Scarborough

North Yorkshire

YO11 2NP


Employer's website

https://www.intrahealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Intrahealth Ltd

Address

Castle Health Centre

York Place

Scarborough

North Yorkshire

YO11 2NP


Employer's website

https://www.intrahealth.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Jane Dunwell

recruitment@intrahealth.co.uk

Date posted

05 September 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

U0025-23-0095

Job locations

Castle Health Centre

York Place

Scarborough

North Yorkshire

YO11 2NP


Supporting documents

Privacy notice

Intrahealth Ltd's privacy notice (opens in a new tab)