Job summary
The aim of the Administrator is to provide high quality administrative role to support the COVID vaccination hub.
The service supports patients’ pathways for Covid-19 vaccinations.
The post holder will be expected to ensure that all administrative and marshalling roles and responsibilities are carried out to the highest quality standards and within the deadlines applicable to that particular area of work.
The role will involve working closely with the administration team and IntraHealth staff.
· Undertake both routine and specially identified tasks for which the post holder has been trained and assessed as competent
· Ensure proper disposal of clinical waste and change of PPE as per local and national guidelines
· Confirm the identity of the client, check they are happy to proceed with vaccination. Address any additional questions or refer back to the registered health care professional as appropriate
· Ensure that the client is comfortable, offer seat if necessary, encourage them to relax their arm and make sure they are in the most appropriate position to receive the vaccine
· Administer the vaccine via the intramuscular route (either client’s upper arm - deltoid muscle or anterio lateral aspect of the thigh if indicated) in accordance with training and local and national protocol, procedures and standards
Main duties of the job
To provide a high quality, efficient, effective streamlined administrative support to facilitate the operational delivery of the COVID Vaccination Hub.
· To support the smooth running of the COVID-19 Vaccination Hub in liaison with clinical staff for the preparation and delivery of COVID vaccines.
· To carry out administrative duties, including prioritising and re-arranging appointments and maintaining the various appointment systems, completing paperwork required for delivery of the vaccine, co- ordinating with clinical staff and marshalling duties.
· To ensure appointment lists/waiting lists are maintained and prepared in readiness for vaccination
· Accurately record patient information/outcomes onto clinical system
About us
IntraHealth is one of the UK’s leading provider of NHS Primary and Community
Care services. We serve a range of patients across our three divisions of
Primary Care (general practice), Pharmacy and Clinical Services which includes anticoagulation
monitoring, patient medication reviews and childhood immunisation programmes.
We also provide management and clinical support to other GP practices
and NHS bodies. We are a well-established organisation having provided NHS
services for 19 years. Our team is made up of GPs, Advanced Nurse Practitioners
(ANPs), Nurses, Pharmacists, Pharmacy Technicians, Health Care Assistants
(HCAs) and local administration teams supported by a centralised back office
function; providing finance, HR, administration and data analysis support.
We operate NHS services across the North East, North West and Yorkshire.
Job description
Job responsibilities
The aim of the Administrator is to provide high quality administrative role to support the COVID vaccination hub.
The service supports patients’ pathways for Covid-19 vaccinations.
The post holder will be expected to ensure that all administrative and marshalling roles and responsibilities are carried out to the highest quality standards and within the deadlines applicable to that particular area of work.
The role will involve working closely with the administration team and IntraHealth staff.
· Undertake both routine and specially identified tasks for which the post holder has been trained and assessed as competent
· Ensure proper disposal of clinical waste and change of PPE as per local and national guidelines
· Confirm the identity of the client, check they are happy to proceed with vaccination. Address any additional questions or refer back to the registered health care professional as appropriate
· Ensure that the client is comfortable, offer seat if necessary, encourage them to relax their arm and make sure they are in the most appropriate position to receive the vaccine
· Administer the vaccine via the intramuscular route (either client’s upper arm - deltoid muscle or anterio lateral aspect of the thigh if indicated) in accordance with training and local and national protocol, procedures and standards
· Immediately observe client’s reaction and if appropriate manage any complications that develop.
· Be able to respond to and raise issues or concerns with other registered health care professional, supervisor on complications or emergency situations, such as anaphylaxis
· Once the vaccination is delivered, dispose clinical and non-clinical waste in bins provided at the station and ensure surfaces are wiped down
Job description
Job responsibilities
The aim of the Administrator is to provide high quality administrative role to support the COVID vaccination hub.
The service supports patients’ pathways for Covid-19 vaccinations.
The post holder will be expected to ensure that all administrative and marshalling roles and responsibilities are carried out to the highest quality standards and within the deadlines applicable to that particular area of work.
The role will involve working closely with the administration team and IntraHealth staff.
· Undertake both routine and specially identified tasks for which the post holder has been trained and assessed as competent
· Ensure proper disposal of clinical waste and change of PPE as per local and national guidelines
· Confirm the identity of the client, check they are happy to proceed with vaccination. Address any additional questions or refer back to the registered health care professional as appropriate
· Ensure that the client is comfortable, offer seat if necessary, encourage them to relax their arm and make sure they are in the most appropriate position to receive the vaccine
· Administer the vaccine via the intramuscular route (either client’s upper arm - deltoid muscle or anterio lateral aspect of the thigh if indicated) in accordance with training and local and national protocol, procedures and standards
· Immediately observe client’s reaction and if appropriate manage any complications that develop.
· Be able to respond to and raise issues or concerns with other registered health care professional, supervisor on complications or emergency situations, such as anaphylaxis
· Once the vaccination is delivered, dispose clinical and non-clinical waste in bins provided at the station and ensure surfaces are wiped down
Person Specification
Attitudes
Essential
- Team Player
- Highly motivated
- Commitment to promoting and maintaining high standards of care
- Flexibility
- Enthusiasm
- Able to engage with people
- To demonstrate respect for people using and working in the organisation
- Able to stand for periods of time while undertaking marshal duties
- Ability to work under own initiative and make clear clinical decisions
- Broad range of clinical skills
- Effective written and verbal communication skills
- Work well under pressure/stressful environment
- Full driving licence, access to a car and willingness to travel
- Always follow organisation policies and procedures.
- Regular use of the keyboard and telephone.
Qualifications
Essential
- RSA/OCR Stage II Word processing / Typing or demonstrated equivalent.
- Good level of general education
- NVQ level 2 in Business Administration
Experience
Essential
- Previous experience of working in an administration role.
- Evidence of working with Microsoft Word, Excel and Outlook programs.
- Experience of typing and formatting reports and letters.
Desirable
- Ability to cope with a busy environment and varied workload.
Person Specification
Attitudes
Essential
- Team Player
- Highly motivated
- Commitment to promoting and maintaining high standards of care
- Flexibility
- Enthusiasm
- Able to engage with people
- To demonstrate respect for people using and working in the organisation
- Able to stand for periods of time while undertaking marshal duties
- Ability to work under own initiative and make clear clinical decisions
- Broad range of clinical skills
- Effective written and verbal communication skills
- Work well under pressure/stressful environment
- Full driving licence, access to a car and willingness to travel
- Always follow organisation policies and procedures.
- Regular use of the keyboard and telephone.
Qualifications
Essential
- RSA/OCR Stage II Word processing / Typing or demonstrated equivalent.
- Good level of general education
- NVQ level 2 in Business Administration
Experience
Essential
- Previous experience of working in an administration role.
- Evidence of working with Microsoft Word, Excel and Outlook programs.
- Experience of typing and formatting reports and letters.
Desirable
- Ability to cope with a busy environment and varied workload.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
