Job summary
As a Receptionist at HealthHarmonie, you will play a crucial role in ensuring the smooth and efficient functioning of our healthcare services.
Main duties of the job
We are currently seeking a dedicated and friendly individual to join our team as a Receptionist. In this vital role, you will play a key part in creating a positive and welcoming atmosphere for our patients and visitors. As a Receptionist, you will be responsible for maintaining the cleanliness, organisation, and overall upkeep of the reception area. Additionally, you will be tasked with accurately inputting patient details into the Evolution system to ensure comprehensive and up-to-date records.
Work Schedule and Location
- You will work on a 5 out of 7-day schedule as our service operates seven days a week.
- Shift timings will generally fall between 7:00am to 6pm
- You will be based at The Anglesey Clinic, 46 Anglesey Street, Cannock, Hednesford WS12 1AA
About us
HealthHarmonie is a fast paced, growing healthcare organisation that operates from various locations across England. Headquartered in Birmingham, we were established in 2003 and have been growing ever since, in the ever-changing healthcare industry, developing our presence across the UK.
We work in partnership with a number of NHS Clinical Commissioning Groups nationwide to provide patients with access to community services closer to their home, these include; Diagnostic Ultrasound, Gynaecology Services, diagnosis and treatment of Dermatological conditions, Ophthalmology services and the provision of extended Minor surgery procedures.
Job description
Job responsibilities
- Greeting patients and visitors, creating a positive and welcoming atmosphere
- Responsible for keeping the reception area clean, organized, and well-maintained at all times
- Accurately inputting patient details into the Evolution system to maintain comprehensive records
- Assessing and prioritizing patient referrals based on urgency and medical need
- Contacting patients to schedule appointments
- Scanning and attaching referrals to the respective patient's file for easy accessibility
Job description
Job responsibilities
- Greeting patients and visitors, creating a positive and welcoming atmosphere
- Responsible for keeping the reception area clean, organized, and well-maintained at all times
- Accurately inputting patient details into the Evolution system to maintain comprehensive records
- Assessing and prioritizing patient referrals based on urgency and medical need
- Contacting patients to schedule appointments
- Scanning and attaching referrals to the respective patient's file for easy accessibility
Person Specification
About you and expectations
Essential
- You should align with HealthHarmonie's core values, demonstrating compassion, motivation, attentiveness, integrity, and a commitment to excellence.
- The selected individual will undergo fire safety training since they will be responsible for serving as the fire marshal.
- Before commencing your role, you must fulfill legal eligibility requirements to work with us, including a successful disclosure check from the Disclosure and Barring Service (DBS) and the provision of your right to work documentation during the interview stage.
- Your training will begin with a corporate induction followed by shadowing an experienced team member, ensuring you gain the necessary skills and knowledge for the role. Full attendance during the training period is essential.
Desirable
- Prior reception and administration experience is preferable, however we welcome applicants who display a strong passion for providing high-quality care and take pride in their work, and we will invest in your training accordingly.
Person Specification
About you and expectations
Essential
- You should align with HealthHarmonie's core values, demonstrating compassion, motivation, attentiveness, integrity, and a commitment to excellence.
- The selected individual will undergo fire safety training since they will be responsible for serving as the fire marshal.
- Before commencing your role, you must fulfill legal eligibility requirements to work with us, including a successful disclosure check from the Disclosure and Barring Service (DBS) and the provision of your right to work documentation during the interview stage.
- Your training will begin with a corporate induction followed by shadowing an experienced team member, ensuring you gain the necessary skills and knowledge for the role. Full attendance during the training period is essential.
Desirable
- Prior reception and administration experience is preferable, however we welcome applicants who display a strong passion for providing high-quality care and take pride in their work, and we will invest in your training accordingly.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
