Job summary
Following some changes within the team we are looking for a Facilities Operations Support Officer to facilitate the administration of stock (consumables / medication) and vehicle support, alongside general maintenance duties.
Ideally this is a combined administrative and maintenance role, job share would be considered for the right candidate.
Whilst the role is part of the central Facilities team based at our Head Office in Osprey Court, it will involve working / liaising with co-owners across all 9 of our bases to support the effective management of our services in delivering excellent patient care across BNSSG.
Your role as a member of the central Facilities team also involves supporting day to day functions at Head Office, and liaison with external agencies.
Main duties of the job
Main duties will include;
Medication and Consumables support
Vehicle Fleet Support
General Maintenance across all bases
Communications and Relationships
About us
BrisDoc is a proud provider of NHS Healthcare. We have been delivering 'patient care, by people who care' for over twenty years.
We run an exciting range of Primary Care Services, including an Urgent Care Service, GP Practices and the Homeless Health Service. This enables BrisDoc to offer excellent healthcare 24 hours a day, 365 days a year to over one million people across Bristol, North Somerset and South Glos.
We're a Social Enterprise and an Employee Owned business. This means the decisions we make are for the good of our patients, workforce, and wider community. This involves prioritising the health of our patients, protecting our environment, and improving the social and economic status of our population. Our 'Community Fund' is a staff led team who work closely with health-based charitable causes, both local and international, to invest time and money in improving the lives of people in disadvantaged communities.
By joining BrisDoc, you will be part of an innovative organisation that prides ourselves on being a fantastic place to work, somewhere that you will feel valued, supported, developed and part of a family. We strive to make sure every member of the team feels proud of the work they do and the service that we offer.
Job description
Job responsibilities
Medication and Consumables Support
Conduct weekly audits of all medicines, monthly audits of all consumables at all Treatment Centres
Check expiry dates and dispose appropriately, in line with procedure and appropriate standards
Removing part used medications as requested and recording and disposing of these using the correct procedure in line with appropriate standards
Collecting all prescriptions from the black prescription boxes and return to the Medicines Stock Control Administrator. When medication stock is ready, distribute to all bases along with any base computer prescriptions
Good level of flexibility as we share our spaces in the bases and it can be difficult to gain access to our rooms, therefore flexibility with start and finish times will be required
Understanding and adhere to the medicines management procedures at all times
Vehicle Fleet Support
Replenish paperwork and stock as required
Return used prescription packs to the Medicines Stock Control Administrator
Printing driver's paperwork ready for the following week
Recording drivers completed paperwork, and preparing monthly performance figures for Operations Team Managers
To complete incident reports as required following checks/audits processes
To complete a full audit on each car on a monthly basis
To check for any damage on the vehicles, taking pictures to report back to the Facilities Manager/Facilities Coordinator
General Maintenance - across all bases
To carry out various maintenance repair and installation tasks to ensure facilities are maintained to a high standard
Fix minor issues to include broken fixtures, fittings and leaks
Assembling furniture, which includes lifting furniture and equipment
Paint touch ups and minor decorating tasks
Communication and Relationship
To maintain excellent communication and close collaborative working between IUC Service Delivery team and the Facilities team as well as other key stakeholders across Practice Services, departmental and organisational boundaries
To facilitate the sharing of information where necessary and in accordance with information governance principles
Escalate issues appropriately to appropriate managers within services or with the Facilities team.
Job description
Job responsibilities
Medication and Consumables Support
Conduct weekly audits of all medicines, monthly audits of all consumables at all Treatment Centres
Check expiry dates and dispose appropriately, in line with procedure and appropriate standards
Removing part used medications as requested and recording and disposing of these using the correct procedure in line with appropriate standards
Collecting all prescriptions from the black prescription boxes and return to the Medicines Stock Control Administrator. When medication stock is ready, distribute to all bases along with any base computer prescriptions
Good level of flexibility as we share our spaces in the bases and it can be difficult to gain access to our rooms, therefore flexibility with start and finish times will be required
Understanding and adhere to the medicines management procedures at all times
Vehicle Fleet Support
Replenish paperwork and stock as required
Return used prescription packs to the Medicines Stock Control Administrator
Printing driver's paperwork ready for the following week
Recording drivers completed paperwork, and preparing monthly performance figures for Operations Team Managers
To complete incident reports as required following checks/audits processes
To complete a full audit on each car on a monthly basis
To check for any damage on the vehicles, taking pictures to report back to the Facilities Manager/Facilities Coordinator
General Maintenance - across all bases
To carry out various maintenance repair and installation tasks to ensure facilities are maintained to a high standard
Fix minor issues to include broken fixtures, fittings and leaks
Assembling furniture, which includes lifting furniture and equipment
Paint touch ups and minor decorating tasks
Communication and Relationship
To maintain excellent communication and close collaborative working between IUC Service Delivery team and the Facilities team as well as other key stakeholders across Practice Services, departmental and organisational boundaries
To facilitate the sharing of information where necessary and in accordance with information governance principles
Escalate issues appropriately to appropriate managers within services or with the Facilities team.
Person Specification
Qualifications and Training
Essential
- Good general level of education including GCSE equivalent qualifications in English and Maths at Grade 4/C or above
Desirable
- Higher education qualification in Administration or Business
Knowledge and Experience
Essential
- Ability to complete General Maintenance i.e broken fixtures and fittings, leaks, furniture and painting
- Demonstrate experience in an Administration role where attention to detail is required
Desirable
- Previous Facilities and Estates experience
- Previous experience of dealing with medication stock
Person Specification
Qualifications and Training
Essential
- Good general level of education including GCSE equivalent qualifications in English and Maths at Grade 4/C or above
Desirable
- Higher education qualification in Administration or Business
Knowledge and Experience
Essential
- Ability to complete General Maintenance i.e broken fixtures and fittings, leaks, furniture and painting
- Demonstrate experience in an Administration role where attention to detail is required
Desirable
- Previous Facilities and Estates experience
- Previous experience of dealing with medication stock
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
